Siler City, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Crossroads Ford of Siler City - Siler City, NC 27344Position Type: Full TimeWe are seeking a proven Service Advisor ready to excel in a fast-paced, high-volume dealership environment. If you’re d…
Skills: Customer Satisfaction, CSI Performance, Relationship Building, Problem Solving, Communication
Haywood County, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Ken Wilson Ford - Canton, NC 28716Position Type: Full TimeResponsibilities: Answer multi-line telephone system and direct calls Take and relay messages Provide information to callers Greet person…
Wake Forest, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Crossroads Nissan of Wake Forest - Wake Forest, NC 27587Position Type: Full-Time/Part-TimeKick-start your automotive career with a team that invests in your success! Crossroads is looking for mot…
Wake Forest, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Crossroads Nissan of Wake Forest - Wake Forest, NC 27587Position Type: Full TimePrimary Responsibilities: Park and retrieve customers; vehicles at drop off and pick up Run completed vehicles thro…
Wake Forest, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Crossroads Nissan of Wake Forest - Wake Forest, NC 27587Position Type: Full Time Ensure that customers receive prompt, courteous, and effective service Provide concierge support for all owner inq…
Skills: Customer Service, Administrative Procedures, Clerical Skills, Microsoft Word, Microsoft Excel
Job DetailsJob Location: Crossroads Ford of Sumter - Sumter, SC 29150Position Type: Full TimeJob Duties: Maintain confidentiality Prepare and process title documents and observe all titling requirements for dealer trade …
Skills: Title Processing, Vehicle Registration, Data Entry, Notary Public, Accounting
Wake Forest, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Crossroads Nissan of Wake Forest - Wake Forest, NC 27587Position Type: Full TimeWe’re hiring motivated Automotive Sales Consultants to join one of the Southeast’s most respected dealer groups. If…
Skills: Automotive Sales, Customer Service, Communication, Negotiation, Lead Management
Wake Forest, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Crossroads Nissan of Wake Forest - Wake Forest, NC 27587Position Type: Full TimeClose Strong. Drive Profitability. The Automotive Finance Manager (F&I Manager) is a key player in delivering a sea…
Wake Forest, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Crossroads Nissan of Wake Forest - Wake Forest, NC 27587Position Type: Full TimeAutomotive Product Service Specialist Job Duties: Strive to meet daily, weekly and monthly vehicle sales quotas Ass…
Wake Forest, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Crossroads Nissan of Wake Forest - Wake Forest, NC 27587Position Type: Full Time Examine customer vehicles Identify necessary vehicle repairs Estimate cost of repairs Follow dealership and manufa…
Skills: Vehicle Diagnostics, Automotive Repair, Cost Estimation, General Automotive Maintenance, Service Guidelines Compliance
Henderson, North Carolina, United States · On-site
Senior
Job DetailsJob Location: Crossroads Jeep of Henderson - Henderson, NC 27536Position Type: Full Time Assist walk-in customers in selecting required parts, suggest companion requirements and ensure that the customer is exp…
Skills: Customer Service, Parts Selection, Inventory Management, Price Quoting, Data Entry
Henderson, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Crossroads Jeep of Henderson - Henderson, NC 27536Position Type: Full TimeWe’re hiring motivated Automotive Sales Consultants to join one of the Southeast’s most respected dealer groups. If you’r…
Skills: Vehicle Sales, Customer Service, Communication, Negotiation, Lead Management
Fuquay-Varina, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Crossroads Ford of Fuquay Varina - Fuquay-Varina, NC 27526Position Type: Full TimeJob Definition: Technicians inspect, maintain and repair vehicles, and complete oil changes. Technicians use diag…
Fuquay-Varina, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Crossroads Ford of Fuquay Varina - Fuquay-Varina, NC 27526Position Type: Full TimeWe’re hiring motivated Automotive Sales Consultants to join one of the Southeast’s most respected dealer groups. …
Skills: Vehicle Sales, Customer Service, Communication, Negotiation, Lead Management
Fuquay-Varina, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Crossroads Ford of Fuquay Varina - Fuquay-Varina, NC 27526Position Type: Full TimeKick-start your automotive career with a team that invests in your success! Crossroads is looking for a Lead Expr…
Fuquay-Varina, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Crossroads Ford of Fuquay Varina - Fuquay-Varina, NC 27526Position Type: Full Time Examine customer vehicles Identify necessary vehicle repairs Estimate cost of repairs Follow dealership and manu…
Skills: Vehicle Diagnostics, Automotive Repair, Cost Estimation, General Automotive Maintenance, Ford Certification
Wake Forest, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Crossroads Automotive Group - Wake Forest, NC 27587Position Type: Full TimeAccounts Payable Job Duties: Full-charge accurate and timely accounts payable invoice processing and payment, including …
Skills: Accounts Payable, Invoice Processing, General Ledger, Financial Reporting, Reconciliation
Job DetailsJob Location: Crossroads Ford of Sumter - Sumter, SC 29150Position Type: Full TimeWe are seeking a proven Service Advisor ready to excel in a fast-paced, high-volume dealership environment. If you’re driven by…
Lee County, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Crossroads Ford of Sanford - Sanford, NC 27332Position Type: Full TimeDrive Leads. Convert Opportunities. In this high-drive role, you’ll be at the forefront of our sales pipeline by connecting w…
Skills: Lead Management, CRM Tools, Closing Skills, Social Media Management, Customer Communication
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Full-time
Comprehensive benefits package, Paid time off
Posted 18h ago
~40 hrs/week
Responsibilities
Act as the primary link between customers and technicians to manage the vehicle service process from check-in to delivery. Focus on presenting recommended services and building long-term customer loyalty to drive repair orders.
Requirements
Requires at least 2 years of automotive service advisor experience with a proven track record in CSI performance. Candidates must have a valid driver's license and be able to pass background and drug screenings.
Full job description
Job DetailsJob Location: Crossroads Ford of Siler City - Siler City, NC 27344Position Type: Full TimeWe are seeking a proven Service Advisor ready to excel in a fast-paced, high-volume dealership environment. If you’re driven by customer satisfaction, efficiency, and strong CSI performance, this is your opportunity to join a top-tier automotive group in the Southeast.
What You’ll Do
Own the customer experience from check-in to vehicle delivery Serve as the key link between customers and technicians Present recommended services clearly and confidently to drive repair orders Prioritize work effectively to maximize shop efficiency and customer satisfaction Deliver prompt, professional responses to all customer inquiries Build long-term customer relationships that drive loyalty and repeat business Ensure every guest leaves with a first-class dealership experience
QualificationsQualifications
2+ years automotive service advisor experience Proven CSI performance and strong customer retention skills Excellent communication and relationship-building abilities Strong problem solver who thrives in a fast-paced environment Computer proficient (Reynolds & Reynolds experience a plus) Professional appearance and positive, high-energy attitude Valid driver’s license with clean record Must pass background and drug screening
What We Offer
Aggressive pay plan with strong earning potential Comprehensive benefits package + paid time off Closed Sundays – work/life balance Strong lead flow and marketing support Reputable, high-volume dealership group
Related keywords
Automotive ServiceService AdvisorCSIRepair OrdersReynolds & ReynoldsDealershipCustomer ExperienceCustomer RetentionAutomotive Industry
20 Dealership Locations across North Carolina and Virginia
Industry
Automotive
Company size
1,001-5,000 employees
Founded
1996
Headquarters
Wake Forest, NC
LinkedIn followers
1,707
Experience a different kind of car buying with Crossroads Automotive Group. We prioritize customer satisfaction and offer a wide selection of new and pre-owned vehicles.
Offices: 11124 Capital Blvd, Wake Forest, NC 27587, US · 1501 N Salem St, Apex, North Carolina 27502, US · 10101 Capital Blvd, Wake Forest, North Carolina 27587, US · 11120 Capital Blvd, Wake Forest, North Carolina 27587, US · 3910 Capital Hills Dr, Raleigh, North Carolina 27616, US
Ford DealershipNissan DealershipINFINITI DealershipLincoln DealershipCJDR DealershipAutomotive DealershipAutomotive ServiceAutomotive PartsAutomotive Salesand Auto Dealer
20 Dealership Locations across North Carolina and Virginia
Industry
Automotive
Company size
1,001-5,000 employees
Founded
1996
Headquarters
Wake Forest, NC
LinkedIn followers
1,707
Experience a different kind of car buying with Crossroads Automotive Group. We prioritize customer satisfaction and offer a wide selection of new and pre-owned vehicles.
Offices: 11124 Capital Blvd, Wake Forest, NC 27587, US · 1501 N Salem St, Apex, North Carolina 27502, US · 10101 Capital Blvd, Wake Forest, North Carolina 27587, US · 11120 Capital Blvd, Wake Forest, North Carolina 27587, US · 3910 Capital Hills Dr, Raleigh, North Carolina 27616, US
Ford DealershipNissan DealershipINFINITI DealershipLincoln DealershipCJDR DealershipAutomotive DealershipAutomotive ServiceAutomotive PartsAutomotive Salesand Auto Dealer