New Haven, Connecticut, United States · On-site
About the Role We are seeking a Patient Registrar Team Leader to join our team. The Patient Registrar Team Leader is responsible for managing employee daily work schedules and workflow, ensuring consistent operational co…
Skills: Leadership, Patient Registration, Appointment Scheduling, Insurance Verification, EPIC Database
New Haven, Connecticut, United States • On-site
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The Team Leader manages daily workflows and schedules for the registration team while ensuring operational compliance with departmental policies. They oversee patient registration, insurance verification, and payment collection while providing direct leadership to front-desk staff.
A high school diploma is required, along with at least two years of experience in healthcare or customer service. Proficiency in EPIC and MS Office, as well as knowledge of medical coding and insurance, is essential.
We are seeking a Patient Registrar Team Leader to join our team. The Patient Registrar Team Leader is responsible for managing employee daily work schedules and workflow, ensuring consistent operational compliance with all departmental policies and procedures. The Team Leader will greet patients and identify, register, and maintain accurate records for Hill Health Center patients. This role provides clear, front‑line leadership and direction to the Registration Team by coordinating and overseeing day‑to‑day operations.
Key Responsibilities
Required Qualifications
Why Join Us
Cornell Scott–Hill Health Center offers a competitive and mission‑driven environment with outstanding benefits, including:
CS-HHC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
A Community of Caring
Founded in 1968 to meet the community's needs, the Hill Health Center (HHC) emerged from a collaboration between the Hill Parents Association and Yale School of Medicine. As Connecticut's first Community Health Center, HHC has served New Haven neighborhoods for over fifty-five years. Originally focused on pediatric services for the Hill community, HHC recognized the increasing need for comprehensive healthcare solutions and expanded into other neighborhoods. The mission that remains today is to measurably improve the health and well-being of the community by providing excellent and compassionate care accessible to all. Today, as a Federally Qualified Community Health Center (FQCHC), CS-HHC has grown to serve more than 55,000 patients annually. CS-HHC takes pride in being a Patient-Centered Medical Home (PCMH) with a coordinated care system that creates a strong partnership between the patients and their Providers. CS-HHC continues its mission to provide equitable access to care with programs such as our Sliding Fee Scale (SFS) which allows patients who are underinsured or uninsured to receive care at a discounted service fee. With over 700 dedicated employees and 35 care sites, including 21 School-Based Health Centers, CS-HHC has locations in New Haven, Hamden, West Haven and Ansonia. While primarily in Greater New Haven and Lower Naugatuck Valley, CS-HHC proudly serves patients residing in 143 of Connecticut’s 169 cities and towns.
Offices: 400 Columbus Avenue, New Haven, 06519, US
A Community of Caring
Founded in 1968 to meet the community's needs, the Hill Health Center (HHC) emerged from a collaboration between the Hill Parents Association and Yale School of Medicine. As Connecticut's first Community Health Center, HHC has served New Haven neighborhoods for over fifty-five years. Originally focused on pediatric services for the Hill community, HHC recognized the increasing need for comprehensive healthcare solutions and expanded into other neighborhoods. The mission that remains today is to measurably improve the health and well-being of the community by providing excellent and compassionate care accessible to all. Today, as a Federally Qualified Community Health Center (FQCHC), CS-HHC has grown to serve more than 55,000 patients annually. CS-HHC takes pride in being a Patient-Centered Medical Home (PCMH) with a coordinated care system that creates a strong partnership between the patients and their Providers. CS-HHC continues its mission to provide equitable access to care with programs such as our Sliding Fee Scale (SFS) which allows patients who are underinsured or uninsured to receive care at a discounted service fee. With over 700 dedicated employees and 35 care sites, including 21 School-Based Health Centers, CS-HHC has locations in New Haven, Hamden, West Haven and Ansonia. While primarily in Greater New Haven and Lower Naugatuck Valley, CS-HHC proudly serves patients residing in 143 of Connecticut’s 169 cities and towns.
Offices: 400 Columbus Avenue, New Haven, 06519, US
