Manila, Metro Manila, Philippines · Hybrid
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Accounts Receivable, Collections, Account Reconciliation, Dispute Resolution, Data Management
Rayong, Thailand · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Manufacturing Engineering, Process Engineering, Automation, Digitalization, Continuous Improvement
Rushville, Indiana, United States · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Project Management, Capital Equipment Procurement, Siemens NX, AutoCAD, PFMEA
Xin'an, Henan, China · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Software Design, Cloud-Native Solutions, Infrastructure-as-Code, Azure Serverless, API Development
Guangzhou City, Guangdong Province, China · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: B2B Sales, Technical Sales, Consultative Selling, Opportunity Management, CRM Tools
Kolín, Central Bohemia, Czechia · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Process Optimization, New Product Introduction, Technical Drawing Interpretation, Analytical Problem Solving, Lean Manufacturing
pune, Maharashtra, India · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Embedded Software Testing, Microcontrollers, Analog and Digital Electronics, HVAC Systems, UART
Suzhou, Anhui, China · Hybrid
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: B2B Sales, Technical Sales, Territory Management, Relationship Building, Negotiation
Xin'an, Henan, China · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Software Design, Cloud-Native Solutions, Infrastructure-as-Code, Azure Serverless, API Development
St. Louis, Missouri, United States · Hybrid
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: FMLA Compliance, ADA Compliance, HIPAA Compliance, Leave Administration, Case Management
Dubai, Dubai, United Arab Emirates · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Strategic Account Management, Consultative Selling, B2B Sales, Negotiation, CRM Management
Sydney, New South Wales, Australia · Hybrid
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: HVAC/R Technical Expertise, Sales Performance, Channel Relationship Management, CRM, Forecasting
Guadalajara, Sonora, Mexico · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Production Planning, Inventory Control, Demand Management, MRP, ERP JDE
Dubai, Dubai, United Arab Emirates · Hybrid
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: B2B Sales, B2C Sales, Technical Sales, Consultative Selling, Opportunity Management
Cookstown, Northern Ireland, United Kingdom · Remote OK
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Account Management, Technical Sales, CRM Pipeline Management, Upselling, Cross-selling
Cluj-Napoca, Romania · Hybrid
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Financial Planning & Analysis, Financial Controlling, Statutory Reporting, US GAAP, Danish GAAP
Sidney, Ohio, United States · Hybrid
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Product Lifecycle Management, Product Roadmap Development, P&L Management, Voice Of Customer Analysis, Business Case Creation
Ramos Arizpe, Coahuila, Mexico · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Process Auditing, Root Cause Analysis, SPC Charts, X-R Charts, Non-conforming Material Containment
Lebanon, Missouri, United States · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Tactical Sourcing, Procurement, Supplier Performance Management, Supply Chain Management, Cost Analysis
Cudahy, Wisconsin, United States · Hybrid
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Spanish Fluency, Customer Service, Export Order Processing, Project Management, Organizational Skills
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Manage collection activities for assigned customers, including resolving payment disputes and performing account reconciliations. Coordinate with internal teams to ensure accurate posting of receipts and timely issuance of account statements.
The role requires the ability to research delinquent balances and maintain strict turnaround times for documentation. Candidates should be capable of collaborating across departments to resolve billing issues and maintain accurate activity logs.
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Provide excellent collection activities to assigned L1 customers
Answer inquiries related to order, payment, invoice and disputes
Provide proactive assistance and resolution within the assigned portfolio.
Research and analyse disputed delinquent account balances
Provide thorough and accurate documentation to customer accounts through our communication channels
Perform all necessary account reconciliations as required
Maintain a turnaround time of 24 hours for the issuance of Account Statements and Release Orders.
Coordinate with Cash application team to clear aging unapplied receipts and ensure that all collections are properly posted
Work with Customer Service, Sales and other stakeholders to address and resolve customer disputes and billing issues, ensuring a positive customer experience
On time completion of activity logs
Timely and accurate update of information into the Business Unit tool
Serves as back up for colleagues who are on leave and/ or manpower augmentation.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Copeland is a global leader in sustainable climate solutions. We help commercial, industrial, refrigeration and residential customers reduce their carbon emissions and improve energy efficiency. We are addressing issues like climate change, growing populations, electricity demands, and complex global supply chains with innovations that: Advance energy transition in heating, cooling and cold chain solutions. Accelerate the adoption of refrigerants that reduced climate impact. Safeguard critical goods like food and medicine through the refrigerated supply chain (cold chain). Sustainability has been at the heart of who we are for over 100 years. We are backed by 18,000 talented colleagues globally with feet on the ground in more than 40 countries – a global presence that makes it possible to serve customers wherever they are in the world and meet challenges with scale and speed. Our industry-leading brands and diversified portfolio deliver innovation and technology proven in over 200 million installations worldwide. Together, we create sustainable solutions that improve lives and protect the planet today and for future generations.
Offices: 8100 West Florissant Avenue, St. Louis, Missouri 63136, US
Copeland is a global leader in sustainable climate solutions. We help commercial, industrial, refrigeration and residential customers reduce their carbon emissions and improve energy efficiency. We are addressing issues like climate change, growing populations, electricity demands, and complex global supply chains with innovations that: Advance energy transition in heating, cooling and cold chain solutions. Accelerate the adoption of refrigerants that reduced climate impact. Safeguard critical goods like food and medicine through the refrigerated supply chain (cold chain). Sustainability has been at the heart of who we are for over 100 years. We are backed by 18,000 talented colleagues globally with feet on the ground in more than 40 countries – a global presence that makes it possible to serve customers wherever they are in the world and meet challenges with scale and speed. Our industry-leading brands and diversified portfolio deliver innovation and technology proven in over 200 million installations worldwide. Together, we create sustainable solutions that improve lives and protect the planet today and for future generations.
Offices: 8100 West Florissant Avenue, St. Louis, Missouri 63136, US
