Camden, New Jersey, United States · On-site
$29/hr–$48/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Customer Service, Problem Solving, Patient Advocacy, Conflict Resolution, Medical Translation
Cape May Court House, New Jersey, United States · On-site
$19/hr–$25/hr
About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent car…
Skills: Case Management, Recovery Planning, Patient Charting, MS Word, MS Outlook
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Weapons Screening, Patient Intervention, Restraint Application, Customer Service, Use Of Force
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Customer Service, Patient Support, Communication, Greeting, Information Provision
Camden, New Jersey, United States · On-site
$48/hr–$73/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Nursing Process, Patient Care, Labor and Delivery, Obstetrical Triage, High-Risk Pregnancy Care
Camden, New Jersey, United States · On-site
$29/hr–$48/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Customer Service, Problem Solving, Patient Advocacy, Conflict Resolution, Medical Translation
Camden, New Jersey, United States · On-site
$34/hr–$56/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: MRI Procedures, Patient Screening, Epic EMR, PACS, Patient History Documentation
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Record Keeping, Intra-departmental Communication, Inter-departmental Communication, Customer Service, Clerical Skills
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Endoscopic Procedure Preparation, Equipment Sterilization, Patient Transport, Specimen Collection, Epic Software
Moorestown Township, New Jersey, United States · On-site
$41/hr–$70/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Pharmacology, Chemotherapy Administration, Nursing Process, Critical Thinking, Problem Solving
Camden, New Jersey, United States · On-site
$46/hr–$70/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Nursing Process, Patient Care, Telemetry Monitoring, Cardiac Monitoring, Multidisciplinary Collaboration
Camden, New Jersey, United States · On-site
$46/hr–$70/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Nursing Process, Patient Care, Customer Service, Multidisciplinary Collaboration, Emergency Care
Cape May Court House, New Jersey, United States · On-site
$37/hr–$58/hr
About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent car…
Skills: Patient Evaluation, Nursing Care Documentation, Medication Administration, Patient Education, ICU Nursing
Camden, New Jersey, United States · On-site
$37/hr–$61/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: 2D Echocardiography, 3D Echocardiography, Color Doppler, Spectral Doppler, Stress Echocardiography
Cape May Court House, New Jersey, United States · On-site
$37/hr–$58/hr
About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent car…
Skills: Patient Evaluation, Nursing Care Documentation, Medication Administration, Patient Teaching, ICU Nursing
Cape May Court House, New Jersey, United States · On-site
$37/hr–$58/hr
About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent car…
Skills: Patient Evaluation, Nursing Process, Medication Administration, Patient Education, Customer Service
Camden, New Jersey, United States · On-site
$23/hr–$37/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Psychosocial Assessment, Therapeutic Interventions, Procedural Support, Coping Strategies, Child Development
Camden, New Jersey, United States · On-site
$34/hr–$56/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: MRI Procedures, Patient Screening, EPIC, EMR, PACS
Camden, New Jersey, United States · On-site
$46/hr–$70/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Nursing Process, Patient Care, Trauma Care, Telemetry Monitoring, Customer Service
Camden, New Jersey, United States · On-site
$18/hr–$29/hr
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access…
Skills: Phlebotomy, Vital Signs Monitoring, Point Of Care Testing, EKG, Foley Catheter Care
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Acts as a liaison between patients, families, and hospital staff to resolve care concerns and service issues. Focuses on enhancing the patient experience through proactive engagement and collaboration with leadership.
Requires a high school diploma, though a bachelor's degree is preferred. Prefers 3-5 years of customer service experience in a hospital setting and Spanish language proficiency.
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
The Service Excellence Advocate serves as a key liaison between patients, families, and hospital staff, ensuring that patient care concerns and service issues are promptly addressed. This role focuses on enhancing the patient's experience through proactive engagement, effective problem-solving, and collaboration with clinical and administrative leadership. The Service Excellence Advocate is responsible for resolving patient and family concerns, ensuring that feedback is appropriately acted upon, and fostering a patient-centered environment that aligns with organizational goals.
To serve, to heal, to educate.
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts. Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care. Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell. Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.
Offices: One Cooper Plaza, Camden, NJ 08103, US · Two Cooper Plaza, Camden, New Jersey 08103, US · Three Cooper Plaza, Camden, New Jersey 08103, US · 6100 Main St, Voorhees, New Jersey 08043, US · 2 Stone Harbor Blvd, Cape May Court House, New Jersey 08210, US
To serve, to heal, to educate.
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts. Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care. Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell. Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.
Offices: One Cooper Plaza, Camden, NJ 08103, US · Two Cooper Plaza, Camden, New Jersey 08103, US · Three Cooper Plaza, Camden, New Jersey 08103, US · 6100 Main St, Voorhees, New Jersey 08043, US · 2 Stone Harbor Blvd, Cape May Court House, New Jersey 08210, US
