Stratford, Connecticut, United States · On-site
$84k–$110k/yr
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Operations Management, Patient Facilitation, Staff Leadership, Performance Management, Customer Service
Manhattan Beach, California, United States · On-site
$265k–$310k/yr
Overview Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you looking for a physician practice with a family environment, but with the benefits and support a large organization can provide? Where daily patien…
Skills: Patient Care, Problem Solving, Leadership, Clinical Assessment, Case Closure
Pittsburgh, Pennsylvania, United States · On-site
Overview Schedule: Full Time / 40 hours a week / M-F 8a-5p Location: Pittsburgh, PA (4390 Campbells Run Rd) Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care t…
Skills: Radiologic Positioning, X-ray Equipment Operation, Patient Care, Radiation Safety, Phlebotomy
East Hartford, Connecticut, United States · On-site
$115/hr–$167/hr
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Problem Solving, Leadership, Patient Assessment, HIPAA Compliance, Staff Supervision
Santa Ana, California, United States · On-site
$21/hr–$26/hr
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Phlebotomy, Vital Signs, Drug and Alcohol Testing, Patient Triage, Medical Terminology
Westminster, Colorado, United States · On-site
$21/hr–$22/hr
Overview Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service t…
Skills: Accounts Receivable, Collections, Account Reconciliation, Customer Service, Microsoft Excel
Addison, Texas, United States · On-site
Overview Concentra is recognized as the nation’s leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one pa…
Skills: Identity And Access Management, Active Directory, LDAP, SAML, SSO
Millcreek Township, Pennsylvania, United States · On-site
Overview BONUS UP TO $5000! Schedule: Full Time / 40 hours a week / M-F 8a-5p Location: Erie, PA (3010 West Lake Road) Are you ready to take your career to new heights? At Concentra, you will be a vital member of our pat…
Skills: Radiologic Positioning, X-ray Equipment Operation, Radiation Safety, Phlebotomy, Vital Signs Monitoring
Conley, Georgia, United States · On-site
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Operations Management, Patient Facilitation, Staff Leadership, Customer Service, Performance Management
College Park, Maryland, United States · On-site
$19/hr–$25/hr
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Referral Management, Patient Scheduling, Medical Billing Authorization, Customer Service, HIPAA Compliance
Goodyear, Arizona, United States · On-site
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Patient Examination, Diagnostic Testing, Wound Care, Suturing, Occupational Medicine
Cecil County, Maryland, United States · On-site
$19/hr–$24/hr
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Phlebotomy, Vital Signs, Drug And Alcohol Testing, Patient Triage, Medical Terminology
Santa Clarita, California, United States · Hybrid
$28/hr–$33/hr
Overview Concentra is recognized as the nation’s leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one pa…
Skills: Medical Coding, Compliance Auditing, Workers' Compensation Billing, Evaluation And Management Guidelines, Clinical Documentation Improvement
Bexar County, Texas, United States · On-site
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Primary Care, Occupational Medicine, Urgent Care, Physical Examinations, Patient Care Planning
Hillsborough County, Florida, United States · On-site
Overview Medical Assistant - Tampa area float Schedule: PRN Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing excepti…
Skills: Phlebotomy, Vital Signs, Drug and Alcohol Testing, Patient Triage, Medical Documentation
College Park, Maryland, United States · On-site
$19/hr–$25/hr
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Referral Management, Patient Scheduling, Insurance Authorization, Customer Service, HIPAA Compliance
Wichita Falls, Texas, United States · On-site
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Radiologic Positioning, X-ray Operation, Radiation Safety, Phlebotomy, Vital Signs Monitoring
College Park, Maryland, United States · On-site
$19/hr–$25/hr
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Referral Management, Patient Scheduling, Medical Billing Authorization, Customer Service, HIPAA Compliance
College Park, Maryland, United States · On-site
$19/hr–$25/hr
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Referral Management, Patient Scheduling, Insurance Authorization, Customer Service, Medical Record Keeping
Pittsburgh, Pennsylvania, United States · On-site
Overview Schedule: Full Time / 40 hours a week / M-F 8a-5p Location: Pittsburgh, PA (4390 Campbells Run Rd) Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care t…
Skills: Radiologic Positioning, X-ray Equipment Operation, Radiation Safety, Patient Care, Phlebotomy
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The Center Operations Director manages daily medical facility operations, overseeing support staff and patient flow to ensure optimal care and customer service. They are responsible for driving key operational metrics, managing financial drivers, and maintaining compliance with state regulations.
Candidates should ideally hold a bachelor's degree or equivalent experience and possess at least three years of leadership or operations management experience. Prior experience in healthcare or customer service is preferred, along with proficiency in personnel management and computer applications.
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job-Related Experience
Job-Related Skills/Competencies
This position is eligible to earn a base compensation rate in the state range of $83,590.93 to $110,340.03 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
WHO WE ARE: Concentra is the leader in occupational health with 40+ years of improving the health of America's workforce, one patient at a time. More than 11,000 Concentra colleagues provide occupational medicine, onsite health care, physical therapy, and telemedicine services from nearly 520 medical centers and 130+ onsite clinics nationwide. THE CONCENTRA WAY: Living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being. OUR MISSION: Improving the health of America’s workforce, one patient at a time. OUR VISION: Every person is treated the Concentra Way: quality clinical care and a positive customer experience from welcoming, respectful, and skillful colleagues. OUR VALUES: A healing focus, a selfless heart, and a tireless resolve. Our goal at Concentra is living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being, SCAM ALERT: Concentra has been informed that scammers are using our name to scam individuals who believe they are applying for an opportunity with Concentra or receiving a job offer from Concentra. These scammers can be very convincing, going so far as to steal the profile pictures from our actual recruiters from their LinkedIn profiles and using email addresses that contain the word ‘Concentra’ such as ‘@ConcentraCareers’ or ‘@ConcentraJobs’ or '@concentracareerdesk.' The scammers will typically ask you to send money at some point (for equipment, training, or a uniform, etc.). A LEGITIMATE CONCENTRA RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. For more information on recruiting scams or to report a recruiting scam visit the website of the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.
Offices: 5080 Spectrum Drive, Suite 1200 West Tower, Addison, Texas 75001, US
WHO WE ARE: Concentra is the leader in occupational health with 40+ years of improving the health of America's workforce, one patient at a time. More than 11,000 Concentra colleagues provide occupational medicine, onsite health care, physical therapy, and telemedicine services from nearly 520 medical centers and 130+ onsite clinics nationwide. THE CONCENTRA WAY: Living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being. OUR MISSION: Improving the health of America’s workforce, one patient at a time. OUR VISION: Every person is treated the Concentra Way: quality clinical care and a positive customer experience from welcoming, respectful, and skillful colleagues. OUR VALUES: A healing focus, a selfless heart, and a tireless resolve. Our goal at Concentra is living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being, SCAM ALERT: Concentra has been informed that scammers are using our name to scam individuals who believe they are applying for an opportunity with Concentra or receiving a job offer from Concentra. These scammers can be very convincing, going so far as to steal the profile pictures from our actual recruiters from their LinkedIn profiles and using email addresses that contain the word ‘Concentra’ such as ‘@ConcentraCareers’ or ‘@ConcentraJobs’ or '@concentracareerdesk.' The scammers will typically ask you to send money at some point (for equipment, training, or a uniform, etc.). A LEGITIMATE CONCENTRA RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. For more information on recruiting scams or to report a recruiting scam visit the website of the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.
Offices: 5080 Spectrum Drive, Suite 1200 West Tower, Addison, Texas 75001, US
