Hawthorn East, Victoria, Australia · Hybrid
We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 …
Skills: Transformation leadership, Change management, Commercial strategy, Stakeholder management, Retail industry knowledge
Adelaide, South Australia, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Customer service, Stock replenishment, Inventory management, Physical stamina, Lifting
Sydney, New South Wales, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Leadership, Coaching, Team development, Sales target management, Cost control
Hawthorn East, Victoria, Australia · Hybrid
We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 …
Skills: Organizational Design, Workforce Planning, Change Management, Stakeholder Management, Commercial Acumen
Macquarie Park, New South Wales, Australia · Hybrid
A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looki…
Skills: Workplace relations, Employee relations, Workplace investigations, Grievance management, Performance management
Redland City, Queensland, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Attention to detail, Customer service, Accuracy, Consistency, Physical stamina
Victor Harbor, South Australia, Australia · On-site
We’re Liquorland. A working day here is as varied as the range of local and imported brands you’ll offer customers. From small everyday moments among the team to larger-scale changes unique to a business like ours, as a …
Skills: Retail leadership, Inventory management, Payroll, Rostering, Customer service
Ipswich City, Queensland, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Customer service, Driving, Navigation, Order picking, Order packing
Sydney, New South Wales, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Leadership, Team management, Coaching, Stock management, Visual merchandising
Sutherland Shire Council, New South Wales, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Team leadership, Staff coaching, Sales target management, Cost control, Rostering
Armadale, Western Australia, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Retail leadership, Team coaching, Team development, Operational management, Visual merchandising
Traralgon, Victoria, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Leadership, Coaching, Team Development, Safety Compliance, Communication
Queensland, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Leadership, Team management, Customer service, Coaching, Sales target management
Mulbring, New South Wales, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Leadership, Team management, Coaching, Sales target achievement, Cost control
Mowbray, Tasmania, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Customer service, Driving, Navigation, Order picking, Order packing
City of Swan, Western Australia, Australia · On-site
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to…
Skills: Customer service, Food preparation, Deli equipment operation, Cleaning, Meat handling
Macquarie Park, New South Wales, Australia · Hybrid
A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looki…
Skills: Workers Compensation Law, Litigation Management, Stakeholder Management, Legal Advice, Negotiation
Cowes, Victoria, Australia · On-site
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a…
Skills: Leadership, Coaching, Team development, Communication, Time management
Hawthorn East, Victoria, Australia · Hybrid
We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 …
Skills: Microsoft Azure, Terraform, Infrastructure as Code, Python, PowerShell
Mid-Coast Council, New South Wales, Australia · On-site
From small everyday moments to larger-scale changes unique to a business like ours, as a Bakery Manager, you’ll really see the difference your work makes every day. What’s more, you’ll be part of a team that’s just as di…
Skills: Leadership, Team management, Coaching, Sales target management, Cost control
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The Head of Commercial Capability will design and deliver a commercial capability strategy to drive transformational change across the business. This role involves partnering with senior leaders to uplift skills, embed new systems, and lead change management initiatives to support the commercial strategy.
Candidates should have proven leadership experience in retail or FMCG environments with a strong background in transformation and change management. A relevant tertiary qualification in Business, Commerce, Finance, or Economics is required, along with deep expertise in commercial functions.
We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.
Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.
We are seeking an exceptional Head of Commercial Capability to lead the design and delivery of a future-fit commercial capability strategy that enables transformational change across our Commercial function.
Reporting to the General Manager, Store Development & Commercial Transformation, this highly visible leadership role will be responsible for building the capabilities, skills, behaviours and ways of working needed to support our commercial strategy and transformation agenda. You will partner with senior leaders across the business to uplift capability, embed new systems and processes, drive adoption of innovative ways of working, and create lasting organisational impact.
This is a unique opportunity to influence how our Commercial teams work, learn and perform while helping shape the future of retail through capability, transformation and change leadership.
You’ll also:
You're a commercially savvy transformation leader with a passion for developing people, capability and organisational performance. You bring a strong understanding of retail or FMCG environments and know how to translate business strategy into practical, scalable capability solutions that drive measurable outcomes.
You thrive in complex environments, are highly influential with senior stakeholders, and have a proven ability to lead large-scale transformation initiatives from strategy through to successful adoption. Equally comfortable thinking strategically and rolling up your sleeves, you're energised by creating innovative solutions that improve ways of working and deliver lasting impact.
You will also ideally have:
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]
Job ID: 175097
Employment Type: Full time
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Coles is one of Australia’s leading retailers, with an extensive footprint of over 1,800 retail outlets nationally. We employ more than 115,000 team members, engage with more than 8,000 suppliers, and we welcome millions of customers through our store network and digital platforms every week. We are one of Australia’s largest employers and our workforce includes in store, corporate, manufacturing, distribution, and fulfilment. Our team members reflect the diverse communities in which we operate and we strive to make Coles a great place to work. • Our vision is to become the most trusted retailer in Australia and grow long-term shareholder value. • Our purpose is Helping Australians eat and live better every day. • Our priority is to provide leading food, drink, and home solutions that are delicious, sustainable, and healthy for our customers every day, both in-store and online.
Offices: 800-838 Toorak Rd, Melbourne, VIC 3123, AU
Coles is one of Australia’s leading retailers, with an extensive footprint of over 1,800 retail outlets nationally. We employ more than 115,000 team members, engage with more than 8,000 suppliers, and we welcome millions of customers through our store network and digital platforms every week. We are one of Australia’s largest employers and our workforce includes in store, corporate, manufacturing, distribution, and fulfilment. Our team members reflect the diverse communities in which we operate and we strive to make Coles a great place to work. • Our vision is to become the most trusted retailer in Australia and grow long-term shareholder value. • Our purpose is Helping Australians eat and live better every day. • Our priority is to provide leading food, drink, and home solutions that are delicious, sustainable, and healthy for our customers every day, both in-store and online.
Offices: 800-838 Toorak Rd, Melbourne, VIC 3123, AU
