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Senior Commercial Account Specialist - France

Amsterdam, North Holland, Netherlands · Hybrid

Mid level

Working at CLUSE Do you want to be part of one of the most exciting watch and lifestyle brands in Europe? CLUSE started in the Netherlands in 2013 and is now active in more than 20 countries with over 2,000 points of sal…

Skills: Account Management, Order Management, Sales Forecasting, B2B Relationship Management, Data Analysis

CLUSE logo

Senior Commercial Account Specialist - France

CLUSE

Amsterdam, North Holland, Netherlands • Hybrid

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Mid levelHybrid · 3 days in office

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  • Full-time
  • Salary in line with industry standards, 25 holidays per year, 8% holiday allowance, Pension scheme, Travel allowance, Employee discount on CLUSE products
  • Posted 16d ago
  • ~40 hrs/week

Responsibilities

Manage the end-to-end order process and commercial relationships for a portfolio of B2B partners. This includes building sales forecasts, advising on assortments, and collaborating cross-functionally to improve account performance.

Requirements

Requires at least 3 years of experience in commercial account management or senior sales support with fluency in French and English. Candidates must be proficient in numbers, forecasting, and MS Office, with a proactive and analytical mindset.

Full job description

Working at CLUSE

Do you want to be part of one of the most exciting watch and lifestyle brands in Europe? CLUSE started in the Netherlands in 2013 and is now active in more than 20 countries with over 2,000 points of sale worldwide. We are a young and dynamic company (average age of 30) with an enthusiastic, international team. Our culture is open and informal and since we have more than 10 different nationalities, English is our go-to language!

About the role

This is a senior, commercially focused role within our Sales Support team. You own a portfolio of B2B partners end to end: not only the operational order management process, from customer creation to order placement, shipment tracking and invoicing, but also the commercial relationship behind it.

You build and follow up on sales forecasts, advise your partners on assortment and sell-through, and act as a true commercial sparring partner to both your accounts and our Sales team. You bring strong operational discipline together with commercial instinct, and you help raise the commercial standard of the wider Sales Support team.

Responsibilities
  • Own the end-to-end order management process for a portfolio of B2B partners: order creation, approval and release, shipment tracking, and invoicing;
  • Take commercial ownership of your accounts: build and maintain sales forecasts, follow up against forecast, and flag risks and opportunities early;
  • Advise partners on the most appropriate assortment, including best-performing items, new collections, reorders and sell-through improvement;
  • Monitor and analyse account performance and order patterns to identify growth opportunities and at-risk accounts and turn that into concrete actions;
  • Prepare and present account reviews and internal reporting on portfolio performance versus forecast;
  • collaborate cross-functionally with Sales, Logistics, Finance, Customer Support and Product Development to deliver a strong and consistent partners experience;
  • Contribute to best practice within Sales Support, supporting process improvements and the commercial development of the team.
  • Minimum 3 years of experience in a commercial, account management or senior sales support role;
  • Excellent written and spoken communication skills in French and English;
  • An additional language such as Dutch, German or Spanish is a strong plus;
  • A genuinely commercial mindset: comfortable with forecasting, sell-through and turning data into action, alongside strong operational accuracy;
  • Confident working with numbers and reporting; hands-on experience with forecasting and forecast follow-up is a clear advantage;
  • Experience with MS Office. Knowledge of Netsuite, Shopify, Claude and/or Gorgias is a plus;
  • You pick up new systems and processes quickly;
  • You are customer-oriented, proactive and analytical, and you balance service with sound commercial judgement;
  • You are available 5 days a week.
  • We offer a salary in line with industry standards;
  • 25 holidays per year on a full-time basis (40 hours);
  • 8% holiday allowance and pension scheme;
  • Travel allowance if you live more than 10 km from the office;
  • Employee discount on CLUSE products and a CLUSE product of your choice as a welcome gift;
  • Company laptop and phone;
  • An office with a beautiful view over the Houthavens;
  • Flexible work-from-home policy (three days office - two days at home);
  • Fun events organized by the Social Events Team that you definitely do not want to miss!

Curious?

Apply now! We would love to tell you more about this role, our team and the story behind CLUSE. Hopefully we will speak with you soon!

Curious about what we do with the personal data that we receive from you in response to this vacancy? Please refer to our privacy policy under ‘job application’.

Related keywords

B2BSales SupportOrder ManagementSales ForecastSell-throughAccount ReviewNetsuiteShopifyClaudeGorgiasMS OfficeRetailLifestyle BrandCommercial InstinctPortfolio Management

About CLUSE

LinkedInVisit site

A watch and lifestyle brand with modern and minimal designs to inspire people to express their uniqueness!

Industry
Retail Apparel and Fashion
Company size
11-50 employees
Founded
2013
Headquarters
Amsterdam, Noord-Holland
LinkedIn followers
15,625

We are CLUSE, a watch and lifestyle brand from Amsterdam. We are a young, dynamic and ambitious company with a strong passion for the Parisian way of living. Leading the way with modern and minimal designs that empower people and inspire them to express their uniqueness. Trying new things. Sharing moments. We're all about the simple things. Because there is beauty in simplicity. We embrace different nationalities within our company, and enjoy an open and informal culture. Are you driven and curious? Would you like to be challenged in an international and informal environment? Are you excited to take the next step in your career? Have a look at our opportunities and join the #CLUSEclub now!

Offices: Danzigerkade 16 E, Amsterdam, Noord-Holland 1013 AP, NL

LifestyleE-CommerceFashion
View all jobs at CLUSE

About CLUSE

LinkedInVisit site

A watch and lifestyle brand with modern and minimal designs to inspire people to express their uniqueness!

Industry
Retail Apparel and Fashion
Company size
11-50 employees
Founded
2013
Headquarters
Amsterdam, Noord-Holland
LinkedIn followers
15,625

We are CLUSE, a watch and lifestyle brand from Amsterdam. We are a young, dynamic and ambitious company with a strong passion for the Parisian way of living. Leading the way with modern and minimal designs that empower people and inspire them to express their uniqueness. Trying new things. Sharing moments. We're all about the simple things. Because there is beauty in simplicity. We embrace different nationalities within our company, and enjoy an open and informal culture. Are you driven and curious? Would you like to be challenged in an international and informal environment? Are you excited to take the next step in your career? Have a look at our opportunities and join the #CLUSEclub now!

Offices: Danzigerkade 16 E, Amsterdam, Noord-Holland 1013 AP, NL

LifestyleE-CommerceFashion
View all jobs at CLUSE

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