Morganton, North Carolina, United States · On-site
Mid level
Mobile Service Technician Cloninger Ford of Morganton We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. C-le…
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Full-time
professional certificate
Health Insurance, Medical Insurance, Dental Insurance, 401K Plan, Paid time off, Vacation
Posted 42d ago
~40 hrs/week
Responsibilities
The technician will travel to customer homes and workplaces to perform basic vehicle service and handle recalls. They are responsible for maintaining high customer satisfaction and coordinating with the parts department and management.
Requirements
Candidates should have a strong service technician background, a valid driver's license, and the ability to lift up to 100 pounds. C-level qualifications and ASE or Ford certifications are preferred.
Full job description
Mobile Service Technician
Cloninger Ford of Morganton
We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. C-level technician qualifications and ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.
Join the Ford Family where we value service to each other and the world as much as to our customers!
Schedule: Monday - Friday with some Saturdays as needed.
Benefits:
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Responsibilities:
Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
Engage with many different customers each day and represent the dealership while being calm and responsive
Organize and prepare for the day’s appointments and be excellent at time management
Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
Accurately document vehicle repairs/work performed on the repair order
Stay informed of Ford technical bulletins and complete required training
Able to work occasionally in challenging weather conditions
Able to drive and maintain a company vehicle responsibly
Take pride in the role and bring a start-up mentality to growing the business
Qualifications:
Must be comfortable working face-to-face with customers
C-level or higher qualifications preferred
Detail-oriented and organized
Requires little or no guidance on jobs
Valid driver license
ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
Service Technician experience preferred
Strong use of technological devices including tablets
Must be able to perform physical taste and lift up to 100 pounds
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Related keywords
Mobile Service TechnicianASE CertificationFord CertificationC-level TechnicianVehicle MaintenanceRecallsAutomotive RepairCustomer ExperienceTechnical BulletinsTabletDriver License
Cloninger Ford of Hickory located in Hickory, NC — serving Rutherford College, Lenoir, Morganton, and Shelby, NC - is the best new Ford and used car dealer meeting all your automotive needs in the Catawba Valley! No matter if you’re buying a new or pre-owned vehicle, securing financing, getting service, or purchasing parts, you’ll get nothing less than our very best customer service. Our dealership has helped Hickory-area auto shoppers since 1969, when you might have known us as Armstrong Ford. Our name changed to Cloninger Ford of Hicktory in 2011, and because of our devotion to Catawba Valley residents, they voted us as the best dealership in the area in 2015!
When you buy from Cloninger Ford of Hickory, you benefit from the Cloninger Advantage Program, which provides amazing perks that include our Price Protection Guarantee, 72-hour vehicle exchange program, $500 owner loyalty discount, complimentary shuttle service, no-cost loaner cars on major services over $500, friends and family referral program, and much more! You won’t find a dealership in the Hickory area that caters to its customers like we do!
We believe the car ownership experience should be easy and hassle-free before, during, and after the sale. That’s why you can take care of many automotive errands right from our website! Browse our new Ford and used car inventories, value your trade, get pre-approved for financing, schedule your service appointment, or order parts all from the comfort of your own home, day or night. When you’re ready to talk to us, feel free to give us a call at 888-683-7320 or visit us at 1241 US Highway 70 SE, Hickory, NC 28602.
Offices: 1241 US Highway 70 SE, Hickory, North Carolina 28602, US
SalesAutomotive ServiceVehicle WarrantiesInternet SalesCustomer ServiceCar DetailingAutomotive Partsand Quick Lane
Cloninger Ford of Hickory located in Hickory, NC — serving Rutherford College, Lenoir, Morganton, and Shelby, NC - is the best new Ford and used car dealer meeting all your automotive needs in the Catawba Valley! No matter if you’re buying a new or pre-owned vehicle, securing financing, getting service, or purchasing parts, you’ll get nothing less than our very best customer service. Our dealership has helped Hickory-area auto shoppers since 1969, when you might have known us as Armstrong Ford. Our name changed to Cloninger Ford of Hicktory in 2011, and because of our devotion to Catawba Valley residents, they voted us as the best dealership in the area in 2015!
When you buy from Cloninger Ford of Hickory, you benefit from the Cloninger Advantage Program, which provides amazing perks that include our Price Protection Guarantee, 72-hour vehicle exchange program, $500 owner loyalty discount, complimentary shuttle service, no-cost loaner cars on major services over $500, friends and family referral program, and much more! You won’t find a dealership in the Hickory area that caters to its customers like we do!
We believe the car ownership experience should be easy and hassle-free before, during, and after the sale. That’s why you can take care of many automotive errands right from our website! Browse our new Ford and used car inventories, value your trade, get pre-approved for financing, schedule your service appointment, or order parts all from the comfort of your own home, day or night. When you’re ready to talk to us, feel free to give us a call at 888-683-7320 or visit us at 1241 US Highway 70 SE, Hickory, NC 28602.
Offices: 1241 US Highway 70 SE, Hickory, North Carolina 28602, US
SalesAutomotive ServiceVehicle WarrantiesInternet SalesCustomer ServiceCar DetailingAutomotive Partsand Quick Lane