Toronto, Ontario, Canada · Hybrid
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Analytical Thinking, Campaign Development, Communication, Customer Engagement, Customer Journey
Mississauga, Ontario, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Banking, Financial Products, Teamwork, Client Engagement, Relationship Building
Regina, Saskatchewan, Canada · Hybrid
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Accountability, Agribusiness, Agricultural Production, Agriculture Industry, Banking
Markham, Ontario, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Business Development, Client Service, Community Connections, Financial Advising, Investments
Yarmouth, Nova Scotia, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy
Ottawa, Ontario, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Accountability, Banking, Client Loyalty, Client Relations, Client Service
New York, New York, United States · On-site
$125k–$140k/yr
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Accountability, Analytical Thinking, Banking, Business Effectiveness, Capital Markets
Toronto, Ontario, Canada · Hybrid
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Analytical Thinking, Business Analysis, Business Requirements, Communication, Data Analysis
Toronto, Ontario, Canada · Hybrid
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Budgeting, Commercial Real Estate, Facility Planning, Leasing, Organizational Processes
Timmins, Ontario, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Banking, Building Rapport, Client Relations, Client Service, Customer Engagement
Toronto, Ontario, Canada · Hybrid
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Privileged Access Management, CyberArk, Identity & Access Management, Risk Assessment, Python
Baie-Comeau, Quebec, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy
Quesnel, British Columbia, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Banking, Branch Banking, Client Issue Resolution, Client Service, Communication
Vancouver, British Columbia, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Branch Banking, Client Service, Customer Engagement, Customer Experience (CX), Identifying Opportunities
Vancouver, British Columbia, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy
Toronto, Ontario, Canada · Hybrid
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Compliance Oversight, Financial Reporting and Analysis, Leadership, People Management, Regulatory Requirements
Toronto, Ontario, Canada · Hybrid
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Data Analysis, Python, Sas, Tableau, VBA
St. Catharines, Ontario, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Client Engagement, Problem Solving, Financial Services Knowledge, Mobile Banking Technology, Account Management
Toronto, Ontario, Canada · Hybrid
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Accounting Policies, Accounting Processes, Accounting Reconciliation, Analytical Thinking, Client Counseling
Rocky Mountain House, Alberta, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead integrated marketing for CIBC's Credit Card portfolio, focusing on full-funnel growth across acquisition, activation, engagement, and retention. Oversee the Marketing Centre of Excellence to develop talent and drive data-driven lifecycle strategies across digital-first channels.
Requires over 15 years of experience in integrated, performance, and brand marketing, with at least 5 years in a leadership role within financial services or regulated industries. Must possess deep expertise in digital-first marketing and the ability to lead high-performing teams in an agile environment.
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As the Senior Director, Credit Card Growth Marketing, you'll lead integrated marketing for CIBC's Credit Card portfolio, covering both consumer and business card products. Working within the Marketing Centre of Excellence (CoE), you’ll set the vision for marketing excellence, talent development, and strategy, empowering marketers to deliver high-impact outcomes within client solution squads. While squad Product Owners manage day-to-day execution, you ensure every marketer is equipped with the skills, direction, creative assets, and performance frameworks to drive measurable growth. Your focus will be on full-funnel marketing—acquisition, activation, engagement, and retention—and maximizing customer lifetime value through data-driven lifecycle strategies. You’ll oversee all aspects of integrated marketing delivered through the CoE model, including brand positioning, creative development, media strategy, performance marketing, reporting, direct communications, and budget management, with a strong emphasis on digital-first channels such as paid search, paid social, programmatic, SEO, and email marketing.
At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
Develop and lead marketing talent – Build, coach, and deploy a high-performing team of marketing professionals within the Credit Card CoE. Foster a culture of initiative, continuous improvement, and innovation, and own the flow-to-work staffing model to ensure resources are deployed based on growth priorities and campaign demand. Support the professional development, capability growth, and career progression of your team members, even as they operate under the day-to-day direction of squad Product Owners.
Drive integrated marketing strategy – Develop and execute multi-year, growth-oriented marketing strategies and annual plans for the credit card portfolio. Align marketing investments with client solution strategies, growth targets, and financial commitments, ensuring all activities support CIBC’s overall marketing vision. Lead the creation and delivery of campaigns across paid, organic, owned, and earned channels, leveraging consumer insights and measurable KPIs to maximize impact.
Champion data-driven optimization – Collaborate with Personal & Business Banking Data & Analytics teams to enable ongoing measurement of marketing performance against aligned KPIs. Use multi-touch attribution modeling, mix modeling, and real-time dashboards to inform budget allocation and media planning decisions. Drive automation and application of artificial intelligence and machine learning to continuously improve efficiency and outcomes.
Foster collaboration and compliance – Manage relationships with squad Product Owners, internal partners, and external agencies, setting shared goals and KPIs. Ensure strategic alignment and information sharing across teams, monitor competitive marketing activity, and incorporate Voice of the Customer insights into campaign development. Guarantee all marketing activities comply with regulatory requirements, internal risk frameworks, and CIBC brand standards.
Who you are
You put clients first. You consistently deliver exceptional outcomes and solutions for clients.
You’re a strategic leader and talent developer. You inspire, coach, and advance your team, building marketing capability within the CoE.
You thrive in agile, collaborative environments. You adapt quickly, embrace a test-and-learn mindset, and build strong relationships across teams.
You bring deep marketing expertise. You have 15+ years in integrated, performance, and brand marketing—including at least 5 years in a leadership role within credit cards, financial services, or regulated industries.
You leverage data and digital channels. You excel in digital-first marketing and use analytics to drive decisions and optimize outcomes.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Employment Type
RegularCIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada. La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs. Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez. Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs. Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.
Offices: CIBC Square, 81 & 141 Bay, Toronto, Ontario, CA
CIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada. La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs. Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez. Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs. Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.
Offices: CIBC Square, 81 & 141 Bay, Toronto, Ontario, CA
