Dayton, Ohio, United States · On-site
Job Description: Our Opportunity: Chewy is currently recruiting an Operations Manager for our fulfillment center. This leader will be hands-on in a start-up environment and will build and maintain relationships with hour…
Skills: Warehouse Management, Team Leadership, Continuous Improvement, Project Management, Inventory Control
Louisville, Kentucky, United States · On-site
Job Description: Chewy is currently seeking a Sr. Human Resources Administrator to join our team in our East End Louisville, KY location. We are looking for someone to provide administrative support to human resources fu…
Skills: HRIS, MS Office, Excel, Employee Orientation, Payroll Adjustments
Boston, Massachusetts, United States · On-site
$96k–$153k/yr
Job Description: Our Opportunity Chewy is seeking an Enablement Lead to join our Merchandising Operations organization. This role will own the strategy and execution for how internal and external users learn, adopt, and …
Skills: Program Management, Product Enablement, Change Management, Product Adoption, Training Design
Plantation, Florida, United States · On-site
Job Description: The Payroll Manager will be responsible for overseeing payroll systems and projects, Workday changes, and updates. Back up responsibility for overseeing payroll processing of high volume weekly payrolls.…
Skills: Workday HCM, Workday Payroll, Multi-state Payroll Processing, SOX Compliance, Payroll Auditing
Coral Springs, Florida, United States · On-site
Job Description: Our Opportunity: At Chewy Vet Care, we’re changing the veterinary care experience! It starts by crafting an environment that veterinary teams can use to succeed every day. With the launch of our new vete…
Skills: Patient Care, Blood Transfusion, Cardiac Monitoring, Dentistry, Wound Care
Plantation, Florida, United States · On-site
Job Description: Role Overview The Accounts Payable Analyst is responsible for reviewing, validating, and resolving recovery claims identified by third-party post-payment auditors, while also proactively identifying reco…
Skills: Accounts Payable, Internal Audit, Recovery Audit, Financial Operations, Oracle
Bellevue, Washington, United States · On-site
Job Description: Your Opportunity: Advertising is a critical component of the ecommerce ecosystem and provides a critical revenue stream to the company. At Chewy, Sponsored Ads team is looking for a Senior Machine Learni…
Skills: Machine Learning, Deep Learning, Predictive Modeling, Linear Programming, Search and Ranking
Phoenix, Arizona, United States · On-site
$59/hr–$95/hr
Job Description: We are seeking a Safety Engineer, EHS – Engineering and Design to serve as the expert for equipment safety design and associated engineering standards across the Chewy Fulfillment Network (including Rx)!…
Skills: Safety engineering, Equipment safety design, Risk assessment, Engineering controls, CAD software
Bellevue, Washington, United States · On-site
$149k–$225k/yr
Job Description: Our Opportunity: The Chewy Sponsored Ads team is looking for a Senior Machine Learning Engineer in Bellevue, WA to help launch various innovative ads offerings for our sponsored advertisement initiatives…
Skills: Machine learning, Deep learning, Data science, Predictive modeling, Ranking algorithms
Dallas, Texas, United States · On-site
Job Description: We are hiring awesome humans, and we hope that includes you! Are you looking for more than just a job? At Chewy, you’ll find yourself on a career path with other awesome humans, like yourself. You’ll be …
Skills: Animal training, Positive reinforcement, Animal behavior analysis, Pet handling, Interpersonal skills
Plantation, Florida, United States · On-site
Job Description: At Chewy, we are committed to being the most trusted and convenient destination for pet parents and partners everywhere by delivering differentiated customer experiences, operational excellence, and inno…
Skills: Accounting, Financial reporting, US GAAP, Month-end close, Financial analysis
Phoenix, Arizona, United States · On-site
Job Description: Chewy is seeking an Environmental Program Manager (EPM), to support the Chewy Fulfillment Network! The EPM will develop and align standards and policies to support regulatory compliance and provide envir…
Skills: Environmental regulatory compliance, Program management, Environmental auditing, Waste management, Air permit evaluation
Coral Gables, Florida, United States · On-site
Job Description: Our Opportunity: At Chewy Vet Care we’re changing the veterinary care experience! With the launch of our new veterinary practices, we are looking for a full-time Associate Veterinarian to join our Health…
Skills: Veterinary medicine, Surgery, Physical examinations, Diagnostic procedures, Client communication
Jacksonville, Florida, United States · On-site
Job Description: Our Opportunity: At Chewy Vet Care we’re changing the veterinary care experience! With the launch of our new veterinary practices, we are looking for a full-time Lead Veterinarian to join our Healthcare …
Skills: Veterinary medicine, Surgery, Leadership, Team management, Mentorship
Jessup, Pennsylvania, United States · On-site
Job Description: Fulfillment Specialist Now Hiring up to $23.00 / hour Your Opportunity: As a member of our Fulfillment Center and Warehouse Team, you’ll thrive in a safety-first work environment where your voice matters…
Skills: Warehouse operations, Forklift operation, Order fulfillment, Safety compliance, Inventory replenishment
Winter Garden, Florida, United States · On-site
Job Description: Our Opportunity: Chewy Vet Care’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meet…
Skills: Veterinary Medicine, Surgery, Leadership, Mentorship, Diagnostic Procedures
Fort Myers, Florida, United States · On-site
Job Description: Our Opportunity: Chewy Vet Care’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meet…
Skills: Veterinary medicine, Surgery, Leadership, Mentorship, Team management
Fort Myers, Florida, United States · On-site
Job Description: Our Opportunity: At Chewy Vet Care, we’re changing the veterinary care experience from the ground up! It starts by creating a culture and work environment where veterinary teams can succeed every day. Wi…
Skills: Veterinary medicine, Surgery, Preventative care, Medical records, Client communication
Winter Garden, Florida, United States · On-site
Job Description: Our Opportunity: At Chewy Vet Care, we’re changing the veterinary care experience from the ground up! It starts by creating a culture and work environment where veterinary teams can succeed every day. Wi…
Skills: Veterinary medicine, Surgery, Preventative care, Patient care, Client communication
Plantation, Florida, United States · On-site
Job Description: Our Opportunity Chewy is looking for a passionate, data-driven Senior Merchandising Operations Analyst to join our Catalog Operations Team based in Plantation, FL or Boston, MA. Catalog Operations sits w…
Skills: SQL, Data Analysis, Catalog Operations, Merchandising Operations, AI Implementation
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Lead inbound and outbound fulfillment center activities, including receiving, picking, packing, and shipping across multiple shifts. Manage and develop a team of Area Managers and Operations Leads to optimize KPIs and drive continuous improvement in safety, quality, and cost.
Requires a Bachelor's degree and at least 5 years of management experience in warehouse operations, with specific expertise in inventory and order fulfillment. Candidates should possess strong project management skills and a metrics-driven approach to leadership in a fast-paced environment.
Job Description:
Our Opportunity:
Chewy is currently recruiting an Operations Manager for our fulfillment center. This leader will be hands-on in a start-up environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other FC teams and various departments in the company. This individual will be someone who likes dealing with ambiguity, change, and enjoys getting into the details to drive improvements every single day.
What you'll do:
Lead inbound/outbound activities for the FC, including receiving, picking, packing, and shipping, across two shifts
Be a guide in providing a healthy and safe work environment for associates working on the outbound team
Direct warehouse supervisory personnel to achieve prescribed objectives, including timely fulfilling of customer orders while maintaining the highest possible warehouse on time shipment and low shipment defects
Ensure that all Key Performance Indicators (important metrics) are on target for the operation, such as warehouse misses, on time shipments, shipment defects, aged tasks, and production levels per hour, and cost per order line
Engage a team of Area Managers and Operations Leads
Drive planning and forecasting
Leverage the Area Managers by sourcing and furthering ideas, and rolling them into the creation of improvement plans for the functional area
Mentor, train and develop Area Managers for career progression and learning!
Ability to develop and share standard processes across the shifts and network
Build a positive team multifaceted that encourages all employees in the FC to guide and motivate change within the facility, adapt to the dynamic business, and stay focused on the customer experience
Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
Use the site Warehouse Management System (WMS) to optimize detailed order fulfillment and provide operational insights to improve WMS effectiveness
What You'll Need:
A Bachelor's Degree from an accredited University or comparable experience
5+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce experience
At least 4 years of management experience in Receiving, Inventory Control, and/or Order Fulfillment
At least 4 years of shown experience of positively running large groups of hourly employees
Experience with building or improving inventory management, order management, and warehouse management systems and processes
Passion for working in a start-up environment with high level of ambiguity and change
Strong project management and continuous improvement skills
Metrics driven demeanor
Customer service obsession, with desire to go above and beyond to satisfy customer needs
Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership
Shown ability to quickly adapt and drive the right results using data
The highest levels of integrity and ethics!
Must be flexible to work weekends
Position may require travel
Bonus:
E-Commerce experience
Certification and/or experience in Lean Six Sigma and/or Green Belt certification
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Offices: 7700 W Sunrise Blvd, Plantation, Florida 33322, US · 385 Milan Drive, Sparks, NV 89434, US · 1974 Innovation Blvd., Clayton, IN 46118, US · 343 Congress Street, Boston, MA 02210, US · 1950 North Stemmons Highway, Suite 3060, Dallas, Texas 75207, US
Our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Offices: 7700 W Sunrise Blvd, Plantation, Florida 33322, US · 385 Milan Drive, Sparks, NV 89434, US · 1974 Innovation Blvd., Clayton, IN 46118, US · 343 Congress Street, Boston, MA 02210, US · 1950 North Stemmons Highway, Suite 3060, Dallas, Texas 75207, US
