Plantation, Florida, United States · On-site
$119k–$190k/yr
Job Description: Our Opportunity: Chewy is looking for a Senior Program Manager to own the RX-segmented supply chain for Delivery Experience (DEX). This role is responsible for programmatically building, scaling, and imp…
Skills: Program Management, Supply Chain Management, Customer Experience Design, Data Analysis, Stakeholder Influence
Plantation, Florida, United States · On-site
$87k–$139k/yr
Job Description: Our Opportunity: Chewy is hiring a Pricing Analytics Manager to own core Pricing programs that improve customer trust, competitive price perception, pricing consistency, and business decision-making. The…
Skills: SQL, Python, Tableau, Pricing Strategy, Data Analysis
Plantation, Florida, United States · Hybrid
$119k–$190k/yr
Job Description: Our Opportunity: Chewy is hiring a Senior Executive Compensation Manager to join our Executive Compensation Team. We are looking for a compensation professional to support the strategic direction and ope…
Skills: Executive Compensation, Compensation Strategy, Data Analysis, Vendor Management, Corporate Governance
Boston, Massachusetts, United States · On-site
$141k–$225k/yr
Job Description: Our Opportunity: Chewy is hiring a Senior Software Front End Engineer to work on Chewy’s Discovery Experience team in Bellevue, WA. The Discovery Experience team is responsible for a key segment of the c…
Skills: Next.js, React, Node.js, TypeScript, Full-stack Development
Dayton, Ohio, United States · On-site
Job Description: Your Opportunity: As a member of our Fulfillment Center and Warehouse Team, you’ll thrive in an inclusive, safety-first work environment that values your individual ideas and perspectives. At Chewy, you’…
Skills: Warehouse Operations, Forklift Operation, Order Fulfillment, Shipping Documentation, PIT Equipment Operation
Boston, Massachusetts, United States · On-site
$141k–$225k/yr
Job Description: We are hiring amazing humans, and we hope that includes you! Are you looking for more than just a job? At Chewy, you’ll find yourself on a career path with other outstanding humans, like yourself. Join a…
Skills: Java, Kotlin, Python, System Design, Cloud Deployment
Denver, Colorado, United States · On-site
$145k–$233k/yr
Job Description: Our Opportunity: At Chewy Vet Care we’re changing the veterinary care experience! With the launch of our new veterinary practices, we are looking for a full-time Associate Veterinarian to join our Health…
Skills: General Medicine, Veterinary Surgery, Dental Procedures, Diagnostic Imaging, Client Communication
Dayton, Ohio, United States · On-site
Job Description: Our Opportunity: Chewy is currently recruiting for a Maintenance Technician II at our Fulfillment Center in Dayton, OH! You will have the opportunity to apply your unique experience to support the fast-p…
Skills: Mechanical Maintenance, Electrical Troubleshooting, Carpentry, Plumbing, Metal Fabrication
Mount Juliet, Tennessee, United States · On-site
Job Description: Now Hiring up to $22.75 / hour Your Opportunity: As a member of our Fulfillment Center and Warehouse Team, you’ll thrive in a safety-first work environment where your voice matters. We will empower you t…
Skills: Labeling, Replenishing, Loading/Unloading, Forklift Operation, Order Fulfillment
Mount Juliet, Tennessee, United States · On-site
Job Description: Now Hiring up to $22.75 / hour Your Opportunity: As a member of our Fulfillment Center and Warehouse Team, you’ll thrive in a safety-first work environment where your voice matters. We will empower you t…
Skills: Labeling, Replenishing, Box making, Loading/Unloading, Forklift Operation
Colorado Springs, Colorado, United States · On-site
$16/hr–$24/hr
Job Description: Our Opportunity: At Chewy Vet Care, we’re changing the veterinary care experience! It starts by crafting a culture and environment where veterinary teams can succeed every day. With the launch of our new…
Skills: Veterinary Support Care, Medical Equipment Operation, Animal Handling, Client Communication, PIMS Proficiency
Plantation, Florida, United States · Remote OK
Job Description: Chewy is seeking an experienced HRBP and Program Management leader in our Manager, Engagement Programs Management III position. This manager will support the Customer Care team and lead Customer Care eng…
Skills: Program Management, Employee Engagement, People Leadership, Change Management, Budget Management
Plantation, Florida, United States · On-site
Job Description: Our Opportunity: At Chewy, we are building scalable, modern financial planning capabilities that enable smarter and faster business decisions across the enterprise. We are seeking an Oracle EPM Administr…
Skills: Oracle EPM Cloud Planning, Hyperion Planning, Financial Planning & Analysis, Data Integration, REST APIs
Louisville, Kentucky, United States · On-site
Job Description: Chewy is seeking a Lead Maintenance Technician at our pharmacy fulfillment center in Louisville, KY! You will have the opportunity to apply your experience to support the fast-paced operations of our mul…
Skills: Leadership, Electrical Troubleshooting, Mechanical Repair, Facility Maintenance, PLC Knowledge
Woburn, Massachusetts, United States · On-site
$213k–$300k/yr
Job Description: Your Opportunity Chewy Robotics is seeking a Principal Research Scientist to join our Physical AI team in Woburn, MA. This is a senior individual contributor role for a scientist who can define and advan…
Skills: Reinforcement Learning, Imitation Learning, Vision-Language-Action Models, Multimodal Perception, Whole-Body Control
Louisville, Kentucky, United States · On-site
Job Description: Our Opportunity Chewy Pharmacy Operations relies on timely, trusted data to deliver safe, efficient, and world-class customer experiences across Vet Services and Rx Fulfillment teams. We are looking for …
Skills: Business Intelligence, SQL, Data Modeling, People Leadership, Stakeholder Management
Bellevue, Washington, United States · On-site
$187k–$298k/yr
Job Description: At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners vets and service providers alike. Our success is measured by the happiness of the…
Skills: Financial Planning, Budgeting, Forecasting, Variance Analysis, Digital Advertising
Plantation, Florida, United States · On-site
Job Description: At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people …
Skills: SEC Reporting, Technical Accounting, US GAAP, Financial Consolidation, SOX Compliance
Lewisberry, Pennsylvania, United States · On-site
Job Description: Your Opportunity: As a member of our Fulfillment Center and Warehouse Team, you’ll thrive in an inclusive, safety-first work environment that values your individual ideas and perspectives. At Chewy, you’…
Skills: Forklift Operation, Powered Industrial Trucks (PIT), Material Handling, Order Fulfillment, Shipping Documentation
Belton, Missouri, United States · On-site
Job Description: Fulfillment Specialist – Part time Your Opportunity: As a member of our Fulfillment Center and Warehouse Team, you’ll thrive in a safety-first work environment where your voice matters. We will empower y…
Skills: Warehouse Operations, Order Fulfillment, Forklift Operation, Shipping Documentation, Material Handling
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Own the end-to-end RX delivery experience roadmap and customer communication mechanisms to improve trust and outcomes. Partner with cross-functional teams to scale RX-specific supply chain operations and use data to drive continuous improvement.
Requires a Bachelor's degree and 5+ years of experience in program management, operations, or supply chain within complex environments. Must demonstrate strong analytical skills and the ability to influence senior leadership through data-driven narratives.
Job Description:
Chewy is looking for a Senior Program Manager to own the RX-segmented supply chain for Delivery Experience (DEX). This role is responsible for programmatically building, scaling, and improving the end-to-end customer experience for RX deliveries, with a particular focus on how and when we communicate with customers across the RX journey.
This is a high-impact, high-visibility role that requires the ability to quickly develop deep expertise in RX delivery operations, including fulfillment constraints, compliance considerations, delivery execution, and customer expectations. The successful candidate will operate in ambiguous problem spaces, define what great RX delivery experience looks like, and influence senior leaders to align behind data-driven decisions that materially improve customer trust and outcomes.
This role partners closely with cross-functional teams and leaders to deliver results in a collaborative, inclusive environment and is expected to operate with a high degree of ownership and autonomy.
Own the end-to-end RX delivery experience roadmap, from order placement through final delivery, with a focus on customer communication and expectation-setting
Programmatically design, launch, and scale RX-specific customer experience mechanisms, including proactive and reactive communications tied to supply chain events
Rapidly build domain expertise in RX fulfillment, delivery constraints, and customer expectations, becoming a trusted subject-matter partner to stakeholders
Partner with Technology, Pharmacy Operations, Legal and Compliance, Customer Service, Supply Chain, and Product to align priorities and execution
Use data to identify customer pain points, quantify impact, and influence prioritization and investment decisions
Define success metrics for RX delivery experience and establish mechanisms to inspect performance and drive continuous improvement
Lead cross-functional initiatives in ambiguous, evolving problem spaces, bringing structure and clarity through data and structured thinking
Anticipate risks, manage escalations, and remove blockers to ensure high-quality execution
Communicate clearly and effectively through written documents, executive-level readouts, and verbal updates, including data-backed recommendations that may challenge existing assumptions
Balance near-term customer impact with long-term, scalable solutions that sustainably improve RX delivery experience
Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or a related field
5+ years of experience in program management, operations, supply chain, or customer experience roles within complex, cross-functional environments
Demonstrated ability to influence stakeholders and senior leaders through data-driven insights and clear narratives
Strong analytical skills, with experience using data to identify trends, root causes, and opportunities
Exceptional written and verbal communication skills, including experience presenting to senior leadership
Proven ability to operate effectively in ambiguous situations with evolving requirements
High ownership mindset with a track record of driving large, complex initiatives end to end
Experience in healthcare, pharmacy, RX fulfillment, or other regulated supply chains
Experience designing or scaling customer communication frameworks tied to operational execution
Familiarity with ecommerce delivery operations and customer experience metrics
MBA or advanced degree in Operations, Supply Chain, or a related discipline
Demonstrated ability to build durable mechanisms and operating rhythms that scale
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact HR@Chewy.com.
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy.
The base salary range for this role is $118,500 - $189,500.00.The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Offices: 7700 W Sunrise Blvd, Plantation, Florida 33322, US · 385 Milan Drive, Sparks, NV 89434, US · 1974 Innovation Blvd., Clayton, IN 46118, US · 343 Congress Street, Boston, MA 02210, US · 1950 North Stemmons Highway, Suite 3060, Dallas, Texas 75207, US
Our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Offices: 7700 W Sunrise Blvd, Plantation, Florida 33322, US · 385 Milan Drive, Sparks, NV 89434, US · 1974 Innovation Blvd., Clayton, IN 46118, US · 343 Congress Street, Boston, MA 02210, US · 1950 North Stemmons Highway, Suite 3060, Dallas, Texas 75207, US
