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Charlie's Family Of Dealerships logoCharlie's Family Of Dealerships

Service Scheduling Specialist

Augusta, Maine, United States · On-site

Entry level

Description Job Overview We are seeking a motivated and detail-oriented Service Scheduler to join our dynamic team. In this vital role, you will coordinate service appointments, manage customer schedules, and ensure smoo…

Skills: Time Management, Communication Skills, Project Coordination, Organization, Scheduling

Charlie's Family Of Dealerships logo

Service Scheduling Specialist

Charlie's Family Of Dealerships

Augusta, Maine, United States • On-site

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Entry level

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  • Full-time
  • Posted 8d ago
  • ~40 hrs/week

Responsibilities

The specialist is responsible for coordinating service appointments and managing customer schedules to optimize shop workflow. They act as the primary communication link between clients and the automotive service department.

Requirements

Candidates should possess strong organizational and time management skills to handle multiple tasks efficiently. Experience with project coordination within an automotive environment is preferred.

Full job description

Description

 

Job Overview
We are seeking a motivated and detail-oriented Service Scheduler to join our dynamic team. In this vital role, you will coordinate service appointments, manage customer schedules, and ensure smooth communication between clients and our service department. Your proactive approach will help optimize workflow, enhance customer satisfaction, and support our commitment to excellence in automotive service.

Responsibilities

  • Schedule service appointments efficiently, balancing customer needs with shop capacity
  • Communicate appointment details clearly to customers via phone, email, or digital platforms
  • Maintain accurate records of service schedules, customer preferences, and vehicle information
  • Coordinate with the service team to prioritize repairs and manage workflow effectively
  • Follow up with customers regarding appointment confirmations or rescheduling as needed

Skills

  • Excellent time management skills with the ability to prioritize multiple tasks efficiently
  • Effective communication skills for clear interactions with service customers.
  • Experience with project coordination in an automotive environment
  • Ability to adapt quickly to changing schedules and maintain a high level of organization

Join us as a Service Scheduler and play a key role in delivering seamless service experiences! Your organizational talent and proactive communication will drive our success while supporting our commitment to outstanding customer care.

Related keywords

Automotive ServiceService SchedulingCustomer SatisfactionWorkflow OptimizationAppointment ManagementCustomer CareVehicle Information

About Charlie's Family Of Dealerships

LinkedInVisit site
Industry
Retail Motor Vehicles
Company size
201-500 employees
Founded
1986
Headquarters
Augusta , Maine
LinkedIn followers
59

Charlie's Family of Dealerships in Augusta, Maine, has been selling and servicing customers in the central Maine area for the past 37 years. See us first. See us last. See us and save.

Offices: 465 Western Ave, Augusta , Maine 04330, US

RetailAutomotive
View all jobs at Charlie's Family Of Dealerships

About Charlie's Family Of Dealerships

LinkedInVisit site
Industry
Retail Motor Vehicles
Company size
201-500 employees
Founded
1986
Headquarters
Augusta , Maine
LinkedIn followers
59

Charlie's Family of Dealerships in Augusta, Maine, has been selling and servicing customers in the central Maine area for the past 37 years. See us first. See us last. See us and save.

Offices: 465 Western Ave, Augusta , Maine 04330, US

RetailAutomotive
View all jobs at Charlie's Family Of Dealerships

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