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Jobs at ChargeTronix (Now Hiring) — 10 open

ChargeTronix logoChargeTronix

Senior Service Engineer

Tustin, California, United States · On-site

$80k–$100k/yr

Senior

Benefits: Company parties Dental insurance Health insurance Paid time off Training & development WHO WE ARE: ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and repairability. Made w…

Skills: Root Cause Analysis, Electrical Troubleshooting, OCPP, Power Electronics, Linux

ChargeTronix logoChargeTronix

Senior Service Engineer

Santa Ana, California, United States · On-site

$80k–$100k/yr

Senior

Benefits: Company parties Dental insurance Health insurance Paid time off Training & development WHO WE ARE: ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and repairability. Made w…

Skills: Root Cause Analysis, Electrical Troubleshooting, OCPP, Power Electronics, Linux

ChargeTronix logoChargeTronix

Senior Service Engineer

Irvine, California, United States · On-site

$80k–$100k/yr

Senior

Benefits: Company parties Dental insurance Health insurance Paid time off Training & development WHO WE ARE: ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and repairability. Made w…

Skills: Root Cause Analysis, Electrical Troubleshooting, OCPP, Linux, Power Electronics

ChargeTronix logoChargeTronix

Senior Service Engineer

Fountain Valley, California, United States · On-site

$80k–$100k/yr

Senior

Benefits: Company parties Dental insurance Health insurance Paid time off Training & development WHO WE ARE: ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and repairability. Made w…

Skills: Root Cause Analysis, Electrical Troubleshooting, OCPP, Linux, Power Electronics

ChargeTronix logoChargeTronix

Senior Service Engineer

Costa Mesa, California, United States · On-site

$80k–$100k/yr

Senior

Benefits: Company parties Dental insurance Health insurance Paid time off Training & development WHO WE ARE: ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and repairability. Made w…

Skills: Root Cause Analysis, Electrical Troubleshooting, OCPP, DC Fast Charging Systems, Linux

ChargeTronix logoChargeTronix

Senior Service Engineer

Costa Mesa, California, United States · On-site

$80k–$100k/yr

Senior

Benefits: Company parties Dental insurance Health insurance Paid time off Training & development WHO WE ARE: ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and repairability. Made w…

Skills: Root Cause Analysis, Electrical Troubleshooting, OCPP, DC Fast Charging Systems, Linux

ChargeTronix logoChargeTronix

EV Charging Technical Support Specialist

Tustin, California, United States · On-site

$29/hr–$32/hr

Mid level

Benefits: Life Insurance 401(k) Dental insurance Health insurance Vision insurance WHO WE ARE: Our state-of-the-art modular EV chargers are designed to not only meet but exceed the demands of the modern consumer. We are …

Skills: Technical Support, EV Charging Diagnosis, Electrical Troubleshooting, DC Power Distribution, CRM/Ticketing Systems

ChargeTronix logoChargeTronix

EV Charging Technical Support Specialist

Santa Ana, California, United States · On-site

$28/hr–$33/hr

Mid level

Benefits: Company parties Dental insurance Health insurance Paid time off WHO WE ARE: Our state-of-the-art modular EV chargers are designed to not only meet but exceed the demands of the modern consumer. We are an innova…

Skills: Technical Support, EV Charging Systems, Electrical Troubleshooting, DC Power Distribution, CRM/Ticketing Systems

ChargeTronix logoChargeTronix

Senior Inside Sales Representative

Fountain Valley, California, United States · On-site

$85k–$90k/yr

Senior

Benefits: Company parties Dental insurance Health insurance Paid time off WHO WE ARE: Our state-of-the-art modular EV chargers are designed to not only meet but exceed the demands of the modern consumer. We are an innova…

Skills: Inside Sales, Business Development, Lead Generation, Cold Calling, Outbound Prospecting

ChargeTronix logoChargeTronix

Senior Inside Sales Representative

Costa Mesa, California, United States · On-site

$85k–$90k/yr

Senior

Benefits: Company parties Competitive salary Dental insurance Health insurance Paid time off WHO WE ARE: Our state-of-the-art modular EV chargers are designed to not only meet but exceed the demands of the modern consume…

Skills: Inside Sales, Business Development, Lead Generation, Cold Calling, Outbound Prospecting

ChargeTronix logo

Senior Service Engineer

ChargeTronix

Tustin, California, United States • On-site

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Senior

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  • $80k–$100k/yr
  • Full-time
  • bachelor degree
  • Company parties, Dental insurance, Health insurance, Paid time off, Training & development
  • Posted 28d ago
  • ~40 hrs/week

Responsibilities

The Senior Service Engineer acts as the highest technical authority for diagnosing complex hardware, software, and electrical issues in charging systems. They are responsible for developing service processes, performing root cause analysis, and mentoring field service technicians.

Requirements

A bachelor's degree in Engineering is preferred, along with over 5 years of experience in field service or power electronics. Candidates must have strong knowledge of AC/DC power systems and familiarity with OCPP and Linux.

Full job description

Benefits:
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
WHO WE ARE:
ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and repairability. Made with the best materials and crafted with user interface in mind, our chargers are designed to fit the customer without any hassle. When you need a charge— you need ChargeTronix. We are looking for people with strong work ethics and a commitment to excellence to join our team and contribute to the success of the company.
JOB SUMMARY:
The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal Field Service Technicians and cross-functional teams to diagnose complex hardware, software, electrical, and networking issues that cannot be resolved through standard service procedures.
The Senior Service Engineer is responsible for developing service processes, improving equipment reliability, performing root cause analysis, validating corrective actions, and driving continuous improvements across the service organization.
JOB RESPONSIBILITIES:
● Serve as the highest level of technical escalation for Field Service Engineers and internal technical support teams.
● Diagnose complex electrical, mechanical, networking, firmware, and software issues affecting DC fast charging systems.
● Lead root cause investigations for recurring field failures and coordinate corrective actions with Engineering teams.
● Analyze field data, service reports, diagnostic logs, and performance trends to identify reliability improvements.
● Develop, validate, and continuously improve troubleshooting procedures, service documentation, technical bulletins, and repair standards.
● Support new product introductions by reviewing serviceability, maintenance requirements, and field readiness.
● Evaluate returned components and failed equipment to determine failure mechanisms and recommend corrective actions.
● Develop preventive maintenance strategies and service best practices to improve charger uptime and reduce service costs.
● Mentor and train Field Service Engineers and Technical Support personnel on advanced troubleshooting techniques and diagnostic methodologies.
● Support development and validation of firmware upgrades, software releases, and hardware revisions from a service perspective.
● Recommend tools, equipment, spare parts inventories, and diagnostic methods to improve field service effectiveness.
● Create and maintain engineering documentation including wiring diagrams, service manuals, repair procedures, and technical training materials.
●Travel domestically as required to support complex field issues, engineering evaluations, and technician training.
● Perform other duties as assigned.


JOB QUALIFICATIONS:
● Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field preferred.
●Solid understanding of OCCP as it relates to EV chargers
●5+ years of experience in field service engineering, EV chargers, power electronics, industrial equipment, or a related industry.
●Strong knowledge of AC/DC power systems, electrical troubleshooting, networking, and diagnostic tools.
●Experience with Linux, firmware updates, and industrial communication protocols is preferred.
●Proven ability to perform root cause analysis and drive technical problem resolution.
● Ability to manage multiple priorities while working independently and collaboratively.

ChargeTronix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Related keywords

OCPPEV ChargersPower ElectronicsAC/DC Power SystemsLinuxFirmwareRoot Cause AnalysisDC Fast ChargingElectrical EngineeringMechanical EngineeringComputer EngineeringTechnical BulletinsPreventive MaintenanceDiagnostic LogsWiring Diagrams

About ChargeTronix

LinkedInVisit site

ChargeTronix delivers reliable EV charging infrastructure built for uptime, scalability, and growth.

Industry
Electrical Equipment Manufacturing
Company size
11-50 employees
Founded
2022
Headquarters
Costa Mesa, California
LinkedIn followers
2,664

ChargeTronix delivers reliable EV charging infrastructure solutions for commercial, fleet, public, and high-utilization sites. Its portfolio combines scalable charging hardware, software compatibility, EPCM coordination, commissioning, and long-term service support to help customers deploy charging systems built for uptime, performance, and growth.

Offices: 3587 Harbor Blvd, Costa Mesa, California 92626, US

ManufacturingHardwareEV ChargingElectronics ManufacturingElectric Vehicle Supply Equipment (EVSE)Electric Car ChargingElectric Vehicle Charging StationsEV Charging InfrastructureEV Charging HardwareeMobility
View all jobs at ChargeTronix

About ChargeTronix

LinkedInVisit site

ChargeTronix delivers reliable EV charging infrastructure built for uptime, scalability, and growth.

Industry
Electrical Equipment Manufacturing
Company size
11-50 employees
Founded
2022
Headquarters
Costa Mesa, California
LinkedIn followers
2,664

ChargeTronix delivers reliable EV charging infrastructure solutions for commercial, fleet, public, and high-utilization sites. Its portfolio combines scalable charging hardware, software compatibility, EPCM coordination, commissioning, and long-term service support to help customers deploy charging systems built for uptime, performance, and growth.

Offices: 3587 Harbor Blvd, Costa Mesa, California 92626, US

ManufacturingHardwareEV ChargingElectronics ManufacturingElectric Vehicle Supply Equipment (EVSE)Electric Car ChargingElectric Vehicle Charging StationsEV Charging InfrastructureEV Charging HardwareeMobility
View all jobs at ChargeTronix

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