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$25k–$28k/yr
Full-time
Posted 2d ago
~40 hrs/week
Responsibilities
The Sales Administrator will manage incoming client enquiries via telephone and email while accurately recording project information in internal systems. They will also support the sales team with administrative tasks and collaborate with internal departments to ensure professional service delivery.
Requirements
No previous experience is required as full training is provided for this role. Candidates should possess excellent English communication skills, proficiency in Microsoft Office, and a proactive, organized approach to managing multiple tasks.
Full job description
Sales Administrator
Department: Business Development
Employment Type: Full Time
Location: Chester
Reporting To: Mel Reid
Compensation: £25,000 - £28,000 / year
Description
Sales Administrator Arbtech
Who we are
We are Arbtech – the UK’s fastest-growing and number-one ecological and arboricultural consultancy. After an incredible period of growth, we’re expanding our finance team and looking for someone who wants to be part of our mission to balance nature and progress. If that sounds like you, join us as a Credit Control Administrator at our head office on the outskirts of Chester, near Broughton Business Park.
Part of the Celnor Group
Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment.
While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth.
Job details
This role is central to the day-to-day success of the business and contributes directly to operational performance and customer outcomes. As Sales Support, you will be responsible for helping us manage incoming enquiries, speaking with new and prospective clients and gathering the information needed to progress their requirements.
You will work closely with colleagues across the business to ensure that clients receive a prompt, professional and helpful service. Although the role will primarily support our sales function, you may also assist other departments with activities such as project bookings, allocations and general administration.
This is a hands-on role suited to someone who thrives in a fast-paced environment and enjoys taking ownership, solving problems and making a tangible impact.
What you will do
Respond promptly and professionally to incoming enquiries received by telephone, email and through our website, speaking with clients to understand their requirements and explain the next steps in our process
Gather and accurately record the client, site and project information needed to progress each enquiry, maintaining accurate and up-to-date information within our internal systems.
Support the sales team in progressing enquiries and completing agreed follow-up actions
Manage multiple enquiries and administrative tasks while meeting required deadlines
Support the wider team when required and during busy periods.
Work collaboratively with internal teams and stakeholders
Work collaboratively with internal teams and stakeholders
Who you are
No previous experience in sales or administration is required, as full training will be provided. We are looking for a motivated and reliable person who brings a practical, positive and solutions-focused mindset.
You will ideally have:
Excellent spoken and written English skills, with strong telephone communication skills and confidence speaking with clients
A professional, friendly and helpful approach to client service
Strong organisational, time-management and deadline-management skills, with the ability to work efficiently under pressure and manage competing priorities in a fast-paced environment
Proficiency in Microsoft Office, including Word, Excel and Outlook
Good attention to detail and the ability to record information accurately
The ability and willingness to learn new systems, processes and information, together with a proactive approach and the confidence to ask questions when required
The ability to work well as part of a team, build strong relationships across different departments and maintain a collaborative approach and commitment to doing things the right way
.
Important information
Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary.
We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.
Specialist testing, inspection, certification and compliance (TICC) services
Industry
Environmental Services
Company size
1,001-5,000 employees
Founded
2023
Headquarters
London
LinkedIn followers
4,964
We’re an international service provider in the Testing, Inspection, Certification and Compliance (TICC) sector. Our specialist companies share our commitment to high standards, customer focus and sustainable growth. By combining the agility of smaller firms with the strength and security of a larger organisation, we deliver the trusted data and advice that our clients need to operate safely, legally, and responsibly.
Offices: Beaumont Midtown, 322 High Holborn, London, WC1V 7PB, GB · Beaumont Midtown, 322 High Holborn, London, WC1V 7PB, GB
Specialist testing, inspection, certification and compliance (TICC) services
Industry
Environmental Services
Company size
1,001-5,000 employees
Founded
2023
Headquarters
London
LinkedIn followers
4,964
We’re an international service provider in the Testing, Inspection, Certification and Compliance (TICC) sector. Our specialist companies share our commitment to high standards, customer focus and sustainable growth. By combining the agility of smaller firms with the strength and security of a larger organisation, we deliver the trusted data and advice that our clients need to operate safely, legally, and responsibly.
Offices: Beaumont Midtown, 322 High Holborn, London, WC1V 7PB, GB · Beaumont Midtown, 322 High Holborn, London, WC1V 7PB, GB