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$19/hr–$32/hr
Full-time
high school
Posted 5d ago
~40 hrs/week
Responsibilities
The representative is responsible for reviewing, correcting, and appealing denied claims to ensure timely reimbursement for physician services. They also resolve outstanding, underpaid, or overpaid claims while maintaining HIPAA compliance and identifying denial trends.
Requirements
Candidates must have a high school diploma and one to three years of experience in professional or hospital insurance follow-up. Proficiency in third-party billing, CPT, ICD-10, and Microsoft Office applications is required.
Full job description
SUMMARY:
Under general supervision of the PFS Supervisor of Claims Follow-up and Denials, performs all duties necessary to properly follow up on outstanding claims and correct/re-process all denied claims to obtain timely reimbursement of each third-party claim and ensure the financial stability of a large multi-specialty, multi-state physician practice.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences Patient and Community Focus and Collaborate
RESPONSIBILITIES:
Review all denied claims (primary, secondary, tertiary), correct them in the system and send corrected/appealed claims to third party payers to result in reimbursement for services performed.
Resolve all outstanding claims (whether the payer has responded or not), underpaid claims and overpaid claims.
Identify and analyze denials and enact corrective measures as needed to effectively communicate and resolve errors and ensure timely and accurate reimbursement.
Understand and maintain compliance with HIPAA guidelines when handling patient information.
Contact internal departments/patients to acquire missing or erroneous information on a claim.
Identify denial trends resulting in revenue delay and report to supervisor.
Follow department policies and procedures pertaining to workflows, assignments and adjustments.
Contact third party payers and answer their inquiries.
Retrieve appropriate medical record documentation based on third party requests.
Research payer policies and ensure claims meet those payer policies.
Thoroughly master the nuances of assigned specialties.
Perform other related duties as required.
WORKING CONDITIONS:
Position can be fully remote, hybrid or in-office. Manager will approve work arrangements.
MINIMUM QUALIFICATIONS:
BASIC KNOWLEDGE:
Equivalent to a high school graduate.
Knowledge of third party billing, including 1500 claim forms, CPT and ICD-10.
Excellent verbal and written communication skills.
Technical proficiencies to include Microsoft Excel, Outlook and Teams applications.
Demonstrated problem solving skills.
EXPERIENCE:
One to three years of relevant experience in insurance follow-up of professional/hospital billing.
Experience with Epic preferred.
SUPERVISORY RESPONSIBILITY: None
Pay Range:
$19.97-$32.96
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903
One of the largest nonprofit, academic, multi-specialty medical groups in RI.
Industry
Medical Practices
Company size
201-500 employees
Founded
1995
Headquarters
Providence, RI
LinkedIn followers
2,231
Brown Medicine is a nonprofit primary care, specialty outpatient and sub-specialty medical group practice with over 200 physicians and multiple patient care locations across the state of Rhode Island.
Brown Medicine is affiliated with Brown University’s Warren Alpert Medical School, along with five other medical practices, to form Brown Physicians, Inc. (BPI), a physicial-led nonprofit federation. Employing more than 500 doctors, BPI enables a new level of coordination for clinical care, research and teaching in southern New England.
Offices: 110 Elm Street, 2nd Floor, Providence, RI 02903, US · 1454 S County Trail, East Greenwich, RI 02818, US · 375 Wampanoag Trail, East Providence, RI 02915, US · 593 Eddy Street, Providence, RI 02903, US · 164 Summit Avenue, Fain Building, 3rd Floor, Providence, RI 02906, US
EndocrinologyGastroenterologyGeneral Internal MedicineGeriatrics and Palliative CareHematology/OncologyInfectious DiseaseKidney Disease and HypertensionPulmonary/Critical Care and Sleep MedicineRheumatologyPrimary Care
One of the largest nonprofit, academic, multi-specialty medical groups in RI.
Industry
Medical Practices
Company size
201-500 employees
Founded
1995
Headquarters
Providence, RI
LinkedIn followers
2,231
Brown Medicine is a nonprofit primary care, specialty outpatient and sub-specialty medical group practice with over 200 physicians and multiple patient care locations across the state of Rhode Island.
Brown Medicine is affiliated with Brown University’s Warren Alpert Medical School, along with five other medical practices, to form Brown Physicians, Inc. (BPI), a physicial-led nonprofit federation. Employing more than 500 doctors, BPI enables a new level of coordination for clinical care, research and teaching in southern New England.
Offices: 110 Elm Street, 2nd Floor, Providence, RI 02903, US · 1454 S County Trail, East Greenwich, RI 02818, US · 375 Wampanoag Trail, East Providence, RI 02915, US · 593 Eddy Street, Providence, RI 02903, US · 164 Summit Avenue, Fain Building, 3rd Floor, Providence, RI 02906, US
EndocrinologyGastroenterologyGeneral Internal MedicineGeriatrics and Palliative CareHematology/OncologyInfectious DiseaseKidney Disease and HypertensionPulmonary/Critical Care and Sleep MedicineRheumatologyPrimary Care