Munich, Bavaria, Germany · Hybrid
Company Description Founded in 2020 and headquartered in Munich, Snke is transforming healthtech with scalable, data-driven innovation powered by AI and big data analytics. We're experts specializing in large platforms, …
Skills: Jira Service Management, Atlassian Assets, Process Modeling, BPMN, Data Quality Management
Anaheim, California, United States · On-site
$70k–$80k/yr
Company Description Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy an…
Skills: Clinical Guidance, Product Support, Problem Solving, Radiology Workflow Optimization, Customer Relationship Management
Anaheim, California, United States · On-site
$70k–$80k/yr
Company Description Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy an…
Skills: Clinical Guidance, Product Support, Problem Solving, Customer Liaison, Medical Terminology
Munich, Bavaria, Germany · Hybrid
Company Description Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our k…
Skills: Product Management, Strategic Thinking, Scope Management, Market Analysis, Product Lifecycle Management
Munich, Bavaria, Germany · Hybrid
Company Description Founded in 2020 and headquartered in Munich, Snke is transforming healthtech with scalable, data-driven innovation powered by AI and big data analytics. We're experts specializing in large platforms, …
Skills: Jira Service Management, Atlassian Assets, Process Modeling, BPMN, Data Quality Management
München, Brandenburg, Germany · Hybrid
Unternehmensbeschreibung Mit Hauptsitz in München gestaltet Snke, seit 2020 die Zukunft der digitalen Gesundheitsversorgung durch skalierbare, datengetriebene Innovationen auf Basis von KI und Big Data. Mehr als 350 Expe…
Skills: Payroll Accounting, Social Security Law, Wage Tax Law, Reporting, Company Pension Schemes
Chicago, Illinois, United States · On-site
$65k–$85k/yr
Company Description Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy an…
Skills: Hardware Troubleshooting, Medical Device Engineering, Radiotherapy Systems, Radiosurgery Products, Signal Flow Analysis
Waldkirch, Baden-Württemberg, Germany · On-site
Company Description Die seit 2022 zur Brainlab SE in München gehörende Dr. Langer Medical GmbH mit Sitz in Waldkirch ist seit mehr als 25 Jahren auf die Entwicklung und Vermarktung hochinnovativer Medizintechnik für das …
Skills: Team Leadership, Electrical Assembly, Soldering, Wiring, Production Planning
Munich, Bavaria, Germany · On-site
Company Description Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our k…
Skills: Rust, Robotic Algorithms, Embedded Linux, Bare-Metal C, Real-Time Technology
Munich, Bavaria, Germany · On-site
Company Description Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our k…
Skills: C++, TypeScript, HTML5, GUI Development, Robotics Algorithms
Waldkirch, Baden-Württemberg, Germany · On-site
Company Description Dr. Langer Medical GmbH, based in Waldkirch, Germany, which has been part of Brainlab SE in Munich since 2022, has specialized in the development and marketing of highly innovative medical technology …
Skills: Biosignal Processing, Electronics, Embedded Systems, Signal Processing, Hardware Design
Newark, New Jersey, United States · On-site
$65k–$85k/yr
Company Description Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy an…
Skills: Clinical Evaluation, Image Guided Surgery, Technical Support, Customer Service, Medical Terminology
Munich, Bavaria, Germany · On-site
Company Description Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our k…
Skills: C++, TypeScript, HTML5, GUI Development, Robotics Algorithms
Munich, Bavaria, Germany · On-site
Company Description Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our k…
Skills: Rust, Robotic Algorithms, Embedded Linux, Bare-Metal C, Real-Time Technology
München, Brandenburg, Germany · Hybrid
Unternehmensbeschreibung Brainlab wurde vor mehr als 35 Jahren in München gegründet und digitalisiert medizinische Abläufe von der Diagnose bis zur Therapie, um Ärzt:innen und Patient:innen bessere Behandlungsmöglichkeit…
Skills: IFRS, HGB, SAP, SAP Analysis for Office, Excel
Munich, Bavaria, Germany · On-site
Company Description At the forefront of health technology for over 35 years, Munich-based Brainlab digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. …
Skills: C++, Godot, Unity, Mixed Reality, Virtual Reality
Munich, Bavaria, Germany · Hybrid
Company Description At the forefront of health technology for over 35 years, Munich-based Brainlab digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. …
Skills: IT Leadership, ITSM, Infrastructure Management, Network Architecture, Cloud Strategy
Munich, Bavaria, Germany · Hybrid
Company Description At the forefront of health technology for over 35 years, Munich-based Brainlab digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. …
Skills: Product Management, Strategic Planning, Roadmap Development, Team Leadership, Market Analysis
München, Brandenburg, Germany · Hybrid
Unternehmensbeschreibung Brainlab wurde vor mehr als 35 Jahren in München gegründet und digitalisiert medizinische Abläufe von der Diagnose bis zur Therapie, um Ärzt:innen und Patient:innen bessere Behandlungsmöglichkeit…
Skills: Accounting, SAP FI, IFRS, HGB, Financial Reporting
Munich, Bavaria, Germany · Hybrid
Company Description At the forefront of health technology for over 35 years, Munich-based Brainlab digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. …
Skills: Enterprise Application Management, SAP Strategy, Salesforce Governance, PLM/ALM Strategy, AI/ML Implementation
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Support the implementation and continuous improvement of the service management landscape using Atlassian tools. Collaborate with cross-functional teams to optimize Customer Service and Support processes and digitalization initiatives.
Must be currently enrolled in a Bachelor's or Master's program in Business Informatics, Computer Science, Healthcare Management, or a related field. Experience with Atlassian tools and process modeling methodologies is highly advantageous.
Founded in 2020 and headquartered in Munich, Snke is transforming healthtech with scalable, data-driven innovation powered by AI and big data analytics. We're experts specializing in large platforms, digital health and software-driven medical technology. By delivering a trusted orchestration layer, Snke empowers healthcare providers, societies, registries, agencies and all partners to deploy cutting-edge solutions for safe and efficient interventions and enhances patient outcomes. Beyond our Munich headquarters, we have core teams in Chicago, Heidelberg, San Diego and Tel Aviv. Snke fosters global collaboration to create technologies that are smart, enabling and holistic-helping healthcare providers deliver meaningful change.
As a Working Student – Customer Service & Support at Snke, you will support the implementation and continuous improvement of our service management landscape. You will work closely with Customer Service, Technical Support and Quality teams to help design, implement, document, and validate processes within Atlassian tools such as Jira Service Management and Assets.
Ready to apply? We look forward to receiving your online application including your first available start date.
Contact person: Selina Feldengut
Together we’re making an impact on patients’ lives
At Brainlab, we digitize medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. Our innovative digital ecosystem forms the basis for modern healthcare technology in 6,700 hospitals in 127 countries. At the forefront of health technology for over 35 years, Munich-based Brainlab employs around 2,400 people with expertise across the entire healthcare value chain in 25 locations worldwide. At Brainlab, we digitize medical workflows from diagnosis to therapy, and our innovative ecosystem forms the basis for modern healthcare technology. We help healthcare providers build three-dimensional patient-specific models with data that is structured, mapped and aggregated with industry-leading artificial intelligence. This builds the basis of our navigation system for the human body, clinicians can safely remove brain tumors, place screws in the spine precisely, and irradiate breast tumors with millimetric precision. Our robotics and mixed reality technologies and expertise allow users to connect and innovate between the digital and physical worlds. In addition, Brainlab technologies power the collection of structured long-term data and medical registries. Through the neuroscience of play, Brainlab advances clinical training and education, promoting the adaptation to technological advances and creating digital models of complete interventions. Our digital ecosystem is an open interface and forms a framework for third parties to accelerate innovation in other clinical areas as well. https://www.brainlab.com/legal-notice/ https://www.brainlab.com/privacy-policy/
Offices: Olof-Palme-Straße 9, Munich, Bavaria 81829, DE · 5, Place de la Pyramide, Tour Ariane, Puteaux, Île-de-France 92800, FR · 5 Westbrook Corporate Center, Suite 1000, Westchester, Illinois 60154, US · 400 N Michigan Ave, Suite 1200, Chicago, Illinois 60611, US · PLAZA ANGEL CARBAJO, 6 - ENTR IZ, Entresuelo Izquierda, Madrid, 28020, ES
Together we’re making an impact on patients’ lives
At Brainlab, we digitize medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. Our innovative digital ecosystem forms the basis for modern healthcare technology in 6,700 hospitals in 127 countries. At the forefront of health technology for over 35 years, Munich-based Brainlab employs around 2,400 people with expertise across the entire healthcare value chain in 25 locations worldwide. At Brainlab, we digitize medical workflows from diagnosis to therapy, and our innovative ecosystem forms the basis for modern healthcare technology. We help healthcare providers build three-dimensional patient-specific models with data that is structured, mapped and aggregated with industry-leading artificial intelligence. This builds the basis of our navigation system for the human body, clinicians can safely remove brain tumors, place screws in the spine precisely, and irradiate breast tumors with millimetric precision. Our robotics and mixed reality technologies and expertise allow users to connect and innovate between the digital and physical worlds. In addition, Brainlab technologies power the collection of structured long-term data and medical registries. Through the neuroscience of play, Brainlab advances clinical training and education, promoting the adaptation to technological advances and creating digital models of complete interventions. Our digital ecosystem is an open interface and forms a framework for third parties to accelerate innovation in other clinical areas as well. https://www.brainlab.com/legal-notice/ https://www.brainlab.com/privacy-policy/
Offices: Olof-Palme-Straße 9, Munich, Bavaria 81829, DE · 5, Place de la Pyramide, Tour Ariane, Puteaux, Île-de-France 92800, FR · 5 Westbrook Corporate Center, Suite 1000, Westchester, Illinois 60154, US · 400 N Michigan Ave, Suite 1200, Chicago, Illinois 60611, US · PLAZA ANGEL CARBAJO, 6 - ENTR IZ, Entresuelo Izquierda, Madrid, 28020, ES
