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$18/hr–$19/hr
Full-time
Competitive Wages, Quarterly Bonuses, Comprehensive Benefits Package, Optical Coverage, Continuous Training And Development
Posted 29d ago
~40 hrs/week
Responsibilities
The specialist manages patient check-ins, check-outs, and appointments while providing administrative support and billing services. Additionally, they perform eye care pre-testing and handle minor eyewear repairs and adjustments.
Requirements
Candidates should have proficiency in MS Office and the ability to thrive in a fast-paced environment. Previous retail experience and strong interpersonal skills are considered assets for this collaborative role.
Full job description
Our FYidoctors Sarnia clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!
In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday.
What You’ll Do
Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
Perform pre-testing to support comprehensive eye care
Coordinate appointments, prepare prescription printouts, and manage billing and payments
Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
Deliver exceptional customer service ensuring a positive patient experience
Support clinic operations by performing additional duties as required
What You Bring
Previous retail experience is considered an asset
Ability to multi-task and thrive in a fast-paced environment
Proficiency with technology and computers, including MS Office Suite
Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively
How You'll Benefit
Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics)
Rapid and ongoing growth, providing a consistently challenging and rewarding environment
A workplace culture that fosters collaboration and teamwork
Continuous training and development opportunities to support your career growth
Why You Should Join Us
FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.
At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.
FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $18.92 to $19.96 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.
A fashion-forward eyewear brand based in Montreal, QC, BonLook has been a proud member of FYihealth group since 2021. With 23 stores in Quebec and Ontario, and a strong e-commerce presence, our goal is to make eyewear the ultimate style statement while being accessible to everyone.
Every frame we design starts with a bold idea and is designed with you in mind. From the first sketch to the moment you try them on, we’re here to help elevate your look AND vision.
Connect with us today to learn how BonLook can elevate your eyewear experience through style and innovation!
—
BonLook est une marque de lunettes basée à Montréal, qui allie style et accessibilité. Fier membre du groupe FYihealth depuis 2021, nous comptons 23 magasins au Québec et en Ontario, en plus d’une forte présence en ligne. Notre mission est de faire des lunettes bien plus qu’un simple accessoire – elles sont une véritable expression de votre style.
Chaque monture que nous créons est pensée pour vous, à partir d’une idée audacieuse. De la conception à l’essayage, nous sommes là pour sublimer votre look ET votre vision.
Connectez avec nous dès aujourd'hui pour découvrir comment BonLook transforme l’expérience des lunettes grâce à son style unique et à son innovation.
Offices: 4020 Saint-Ambroise #499, Montréal, Québec H4C 2C7, CA
A fashion-forward eyewear brand based in Montreal, QC, BonLook has been a proud member of FYihealth group since 2021. With 23 stores in Quebec and Ontario, and a strong e-commerce presence, our goal is to make eyewear the ultimate style statement while being accessible to everyone.
Every frame we design starts with a bold idea and is designed with you in mind. From the first sketch to the moment you try them on, we’re here to help elevate your look AND vision.
Connect with us today to learn how BonLook can elevate your eyewear experience through style and innovation!
—
BonLook est une marque de lunettes basée à Montréal, qui allie style et accessibilité. Fier membre du groupe FYihealth depuis 2021, nous comptons 23 magasins au Québec et en Ontario, en plus d’une forte présence en ligne. Notre mission est de faire des lunettes bien plus qu’un simple accessoire – elles sont une véritable expression de votre style.
Chaque monture que nous créons est pensée pour vous, à partir d’une idée audacieuse. De la conception à l’essayage, nous sommes là pour sublimer votre look ET votre vision.
Connectez avec nous dès aujourd'hui pour découvrir comment BonLook transforme l’expérience des lunettes grâce à son style unique et à son innovation.
Offices: 4020 Saint-Ambroise #499, Montréal, Québec H4C 2C7, CA