Network Administrator II

Application Deadline: 4 September 2026

Department: Information Systems and Security

Employment Type: Full Time

Location: Minneapolis, MN

Reporting To: IT Manager

Compensation: $105,000 - $125,000 / year

Description

Key Responsibilities

• Configure, manage, and optimize Fortinet FortiGate firewalls, FortiSwitch, FortiAP, and FortiManager/FortiAnalyzer platforms.
• Deploy, maintain, and troubleshoot Ubiquiti/UniFi wireless access points and controllers. Conduct wireless site surveys, RF/channel planning, and interference analysis to optimize UniFi coverage and performance across office locations.
• Administer LAN/WAN environments including DHCP, DNS, VLANs, routing protocols (OSPF/BGP), and ACLs across single and multi-site deployments.
• Lead WAN circuit provisioning, ISP coordination, failover configuration, and performance monitoring.
• Manage SD-WAN, site-to-site VPN (IPSec), and remote access VPN solutions.
• Perform advanced network troubleshooting and root-cause diagnostics using packet capture and protocol analysis tools to resolve latency, throughput, and connectivity issues.
• Develop and maintain scripts/automation to streamline configuration management, reporting, and routine network operations.
• Maintain comprehensive network documentation including topology diagrams, IPAM records, and configuration baselines.

• Administer cloud-based network services in Azure and/or AWS, including virtual networking, security groups, and hybrid connectivity.
• Support Microsoft 365 tenants including Entra ID (Azure AD), Intune, Exchange Online, Teams, and SharePoint.
• Manage network segmentation and access controls in hybrid on-premises/cloud environments.
• Assist with cloud capacity planning, infrastructure migration projects, and disaster recovery testing.

• Maintain network security controls in accordance with NIST SP 800-171 and CMMC 2.0 Level 2, including firewall policy, NAC, IDS/IPS, and patch management.
• Identify, handle, and protect Controlled Unclassified Information (CUI) per the organizational SSP; contribute to SSP and POA&M documentation.
• Support vulnerability assessments and audit preparation; participate in security incident triage, containment, and post-incident review.

• Serve as an IT point of contact for the Twin Cities office; provide Tier 2 end-user support for network connectivity issues, hardware, and software, escalating to senior resources as needed. Share responsibility for Tier 1 helpdesk coverage - ticket queue monitoring, intake, and first-line triage for all end users.
• Manage user accounts, access permissions, and onboarding/offboarding workflows in M365 and Azure AD.
• Occasional maintenance and support of general office equipment, including video conferencing systems (Teams Rooms or equivalent); ensure AV readiness for meetings and events.
• Occasional provisioning and management of Windows and Dell workstation/laptop fleet, including imaging, MDM enrollment (Intune), configuration profiles, and asset inventory.

• Own tickets through the full lifecycle in the organization’s ITSM platform, including accurate categorization, SLA tracking, root-cause documentation, and formal closure.
• Operate within ITIL-aligned change management, problem management, and incident management processes.
• Participate in on-call rotation for after-hours network incidents and scheduled maintenance windows.
• Monitor network health proactively using tools such as PRTG, Auvik, or equivalent; deliver availability and utilization reports to IT Manager.
• Assist with vendor coordination, hardware procurement justification, warranty tracking, and asset inventory management.

• Coordinate with security personnel to maintain physical security equipment and associated access control systems.
• Create IT documentation including network runbooks, lessons learned, and after-action reports to support overall team success.
• Other duties as assigned.

Skills, Knowledge and Expertise

• 8-10+ years of hands-on network administration experience in an enterprise or multi-site environment.
• Demonstrated experience administering Fortinet security products (FortiGate, FortiSwitch, FortiAP; FortiManager/FortiAnalyzer a plus).
• Solid command of TCP/IP, DHCP, DNS, VLANs, IPSec/SSL VPN, STP/RSTP, OSPF and BGP.
• Working knowledge of Ubiquiti/UniFi wireless infrastructure.
• Experience with WAN technologies including fiber, SD-WAN, MPLS and ISP circuit management.
• Excellent verbal and written communication skills; demonstrated commitment to customer service.
• Hands-on cloud networking experience in Azure and/or AWS; Microsoft 365 administration experience required.
• Working familiarity with NIST SP 800-171, CMMC 2.0 requirements, and CUI handling obligations.
• Experience supporting end users and provisioning Dell workstations/laptops in a Windows/M365 environment.
• Disciplined use of an ITSM ticketing platform; strong documentation habits.
• Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or related field; equivalent experience considered.

• CCNA, CCNP, or CompTIA Network+.
• Fortinet NSE 4 or higher; NSE 7 (FortiGate Infrastructure) strongly preferred.
• Self-starter with the ability to solve novel problems independently and learn new technologies quickly.
• Ability to prioritize and manage multiple competing requests based on urgency and business impact.
• Familiarity with Microsoft 365 GCC or GCC High tenant configurations.
• Network automation or scripting experience (PowerShell, Python, Ansible).
• CompTIA Security+ CE (DoD 8570.01-M / DoD 8140 IAT Level II compliant).
• ITIL 4 Foundation certification.
• Experience in a DoD-funded, federal grant-recipient, or cooperative agreement organization.

Benefits

• 100% Employer paid options for medical insurance for BioMADE employees. Low-cost buy-up options also available.
• Generous cost-sharing for medical insurance for spouse and child(ren).
• Health Savings Account option for medical insurance.
• 100% Employer paid Dental and Vision insurance for BioMADE employees.
• Low-cost Dental insurance for spouse/child(ren) and with child ortho coverage.
• 100% employer paid Vision for employee, and spouse/child(ren) coverage.
• Section 125 Flexible Spending Plan options for Medical, Dependent Care, and Commuter Pre-Tax benefits.
• 100% Employer paid Life insurance with a 1x Annual Salary for Exempt staff and a Flat $50,000 benefit for hourly staff.
• 100% Employer paid Short Term Disability insurance and low-cost Voluntary Long Term Disability insurance available.
• 401(k) retirement plan with up to 6% match on plan compensation (no vesting period!).
• Discretionary Incentive Plan based on organizational and individual performance.
• Paid Time Off (PTO) that begins to accrue from your hire date.
• 13 Paid holidays, including a winter break between Christmas Eve Day and New Year’s Day.
• Paid Parental Leave- Up to 8 weeks of paid leave for new parents.
• Full access to LinkedIn Learning’s Suite for professional development.
• Hybrid Work Policy for most positions; Stipend for Internet and personal cell phone use.
• Free Parking.
• Casual Dress Code.
• Free snacks and beverages at CA and MN office locations.
• Fun on and off-site employee activities sponsored by the Employee Engagement Committee
• On site gym access
• Pet Friendly office space