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Full-time
Competitive salary, Ongoing career development, Training and coaching, Generous pension scheme, Retail and leisure discounts, Holiday and travel discounts
Posted 11d ago
~18 hrs/week
Responsibilities
The Information Point Officer is responsible for assisting the public with waste disposal and ensuring efficient segregation of materials at the recycling centre. They also manage site operations, including booking systems and maintaining a professional corporate image.
Requirements
Candidates must possess strong customer service skills and the ability to work effectively within a team or on their own initiative. Experience in record keeping and the ability to handle difficult situations are essential for this role.
Full job description
Help us make a difference as Information Point Officer at our household waste recycling centre in Horsham.
Working days : Saturdays and Sundays (2 days per week)
Summer hrs : 8:45 -18:15 (1st of April – 30th of Sept) , 30 mins unpaid break
Winter hrs :8:45-16:15 ( 1st of October-31st of March ) 30 mins unpaid break
Pay rate: £ 13.42ph
A quick look at the role.
By serving the needs of the site operations in respect of operative services generally within (but not exclusive to) the following areas – picking and segregation of waste within the site and floor, cleaning of yard areas.
Advise and assist centre users, to maximise segregation and recycling. Redirect commercial customers and portray the best corporate image.
Why it’s an opportunity not to be wasted.
To be the face of the site by being the first member of staff to interact with the public.
To prevent commercial waste and non-compliant waste from entering the site.
To operate the booking system on the six booking sites.
To offer information to members of the public in order to assist the efficiency of the disposal of their waste.
To assist in the safe and efficient day-to-day operation of the site, together with assistance to general public visiting the site.
To ensure that waste brought onto the site is segregated as much as possible for recycling. At all times adhering to Company policies and procedures including H&S, environmental and operational requirements.
Here’s what we require:
Customer service skills – ability and willingness to assist members of the public and other site users.
Ability to work as part of a team.
Ability to work to own initiative
Record keeping.
Dealing with difficult situations.
And here’s why you’ll love it at Biffa.
Competitive salary
Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
Generous pension scheme.
Retail and leisure discounts.
Holiday and travel discounts.
Bike to work scheme
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Related keywords
Waste managementRecyclingCustomer serviceSite operationsHealth and safetyEnvironmental compliancePublic relationsBooking systemWaste segregationCommercial wasteOperational support
We’re here to change the way people think about waste.
Industry
Environmental Services
Company size
5,001-10,000 employees
Founded
1912
Headquarters
High Wycombe, Buckinghamshire
LinkedIn followers
123,022
Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.
We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments.
We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day.
Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond.
Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.
Offices: Coronation Road, High Wycombe, Buckinghamshire HP12 3TZ, GB
Single Stream RecyclingEnvironmental ServicesSecure Waste & RecyclingConfidential WasteContaminated Land & SoilFree Waste AuditWaste Heirarchyand Resource ManagementCleanTechService Industry
We’re here to change the way people think about waste.
Industry
Environmental Services
Company size
5,001-10,000 employees
Founded
1912
Headquarters
High Wycombe, Buckinghamshire
LinkedIn followers
123,022
Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.
We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments.
We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day.
Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond.
Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.
Offices: Coronation Road, High Wycombe, Buckinghamshire HP12 3TZ, GB
Single Stream RecyclingEnvironmental ServicesSecure Waste & RecyclingConfidential WasteContaminated Land & SoilFree Waste AuditWaste Heirarchyand Resource ManagementCleanTechService Industry