Denver, Colorado, United States · On-site
$25/hr–$25/hr
Company Description At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million…
Skills: Relationship Building, Emotional Intelligence, Problem Solving, Verbal Communication, Written Communication
Denver, Colorado, United States · On-site
$25/hr–$25/hr
Company Description At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million…
Skills: Relationship Building, Emotional Intelligence, Problem Solving, Verbal Communication, Written Communication
Manchester, England, United Kingdom · On-site
Company Description We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: Google BigQuery, SQL, GCP, Cloud Storage, Cloud Functions
Stoke-on-Trent, England, United Kingdom · On-site
Company Description We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: Google BigQuery, SQL, GCP, Cloud Storage, Cloud Functions
Gibraltar, Gibraltar · On-site
Company Description We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: Motion Design, Video Editing, After Effects, Premiere Pro, Cinema 4D
Stoke-on-Trent, England, United Kingdom · Hybrid
Company Description We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: Procurement, Purchasing Lifecycle, Supplier Management, Purchase Order Processing, Request For Quotation
Denver, Colorado, United States · On-site
$80k–$95k/yr
Company Description At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million…
Skills: Customer Retention, Customer Recruitment, Relationship Management, Negotiation, Data Analysis
Denver, Colorado, United States · On-site
$80k–$95k/yr
Company Description At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million…
Skills: Customer Retention, Customer Recruitment, Negotiation, Data Analysis, Relationship Management
Stoke-on-Trent, England, United Kingdom · On-site
Company Description We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: Executive Support, Windows 11, Microsoft Office 365, MacOS, iOS
Manchester, England, United Kingdom · Hybrid
Company Description We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: Golang, React, Kafka, SQL, .Net
Stoke-on-Trent, England, United Kingdom · Hybrid
Company Description We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: Golang, React, Kafka, SQL, .Net
Denver, Colorado, United States · Hybrid
$125k–$155k/yr
Company Description At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million…
Skills: Golang, React, TypeScript, Kafka, SQL
Denver, Colorado, United States · Hybrid
$150k–$185k/yr
Job Description As an Enterprise Software Architect you will be responsible for the ongoing design of our revolutionary Sports Betting and Trading platform. This pivotal role is at the heart of our innovation efforts, en…
Skills: Distributed Systems Architecture, High Throughput Low Latency Systems, High Availability, Functional Immutable Data Models, Micro-services
Denver, Colorado, United States · Hybrid
$75k–$105k/yr
Company Description We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: CRM Strategy, Customer Retention, Data Analysis, Customer Data Platforms, Braze
Denver, Colorado, United States · On-site
$85k–$120k/yr
Company Description We’re one of the world’s leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: Paid Search, Paid Social, Google Ads, Apple Search Ads, Search Ads 360
Denver, Colorado, United States · On-site
$85k–$120k/yr
Company Description We’re one of the world’s leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: Paid Search, Paid Social, Google Ads, Apple Search Ads, Meta Ads
Denver, Colorado, United States · On-site
$22/hr–$27/hr
Company Description We’re one of the world’s leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: Employee Supervision, Custodial Training, Commercial Cleaning, Health and Safety Compliance, Time Management
Manchester, England, United Kingdom · Hybrid
Company Description At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million…
Skills: C#.NET, MS SQL Server, Golang, WPF, WinForms
Stoke-on-Trent, England, United Kingdom · Hybrid
Company Description We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: C#.NET, MS SQL Server, Golang, WPF, WinForms
Denver, Colorado, United States · On-site
$22/hr–$25/hr
Company Description We’re one of the world’s leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers…
Skills: Employee Supervision, Custodial Training, Commercial Cleaning, Health and Safety Compliance, Time Management
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Act as the primary point of contact for high-value customers to build long-term relationships and provide premium service. Manage multi-channel queries while resolving account, payment, and gaming issues in compliance with state licensing and responsible gambling policies.
Candidates must possess excellent communication skills, a proactive approach to problem solving, and the ability to work in a fast-paced environment. High emotional intelligence and the ability to follow strict processes and procedures are essential.
At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.
As a VIP Customer Account Advisor, you will be the primary point of contact for bet365’s most valued customers, ensuring they receive exceptional service.
Your focus will be on building strong, long-term relationships with our customers, ensuring that every interaction is handled with the care and professionalism that defines bet365.
We are seeking a dedicated professional with a natural ability to build rapport and trust. As you will be the face of our VIP service, a high level of emotional intelligence, discretion, and a proactive approach to anticipating customer needs is essential.
We are looking for someone who understands that every interaction—whether via phone, email, or chat—is an opportunity to enhance the customer experience and strengthen our brand.
You will demonstrate a genuine passion for delivering a seamless, premium experience to our highest-value customers.
This role involves proactively identifying customer needs and tailoring your approach to ensure every interaction adds value and strengthens our relationship.
You must be enthusiastic, resilient, and committed to providing excellent, high-touch customer service at all times.
Full training will be provided. The position is full time, working any 5 days from 7, between the hours of 6:30am and 10:00pm, including holidays and weekends.
Starting at $25.14 per hour, with an increase to $25.68 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 33 paid days' off annually, bonus, on-site fitness facilities, and more.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide. Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.
Offices: bet365 House, Media Way, Stoke-on-Trent, Staffordshire ST1 5SZ, GB · Waterport Place, 2 Europort Avenue, Gibraltar, GI · Spring Gardens, Manchester, Manchester M2 1AB, GB · Bulevard Todor Aleksandrov 109, Vazrazhdane, Sofia City, BG · The Centre – Lvl 3, Tigne Point, Sliema, Malta, Sliema, Malta TP01, MT
We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide. Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.
Offices: bet365 House, Media Way, Stoke-on-Trent, Staffordshire ST1 5SZ, GB · Waterport Place, 2 Europort Avenue, Gibraltar, GI · Spring Gardens, Manchester, Manchester M2 1AB, GB · Bulevard Todor Aleksandrov 109, Vazrazhdane, Sofia City, BG · The Centre – Lvl 3, Tigne Point, Sliema, Malta, Sliema, Malta TP01, MT
