Chicago, Illinois, United States · Remote OK
The Role The Account Manager is an essential member of Belay Diagnostics’ commercial organization, working in close partnership with and reporting directly to the Business Development Executive (BDE) assigned to each ter…
Skills: Account Management, Relationship Building, CRM Proficiency, Clinical Workflow Optimization, Strategic Planning
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The Account Manager focuses on deepening and expanding Belay's presence within high-volume hospital accounts by building trust-based relationships with laboratory and clinical teams. They are responsible for driving test volume growth, optimizing operational workflows, and serving as the primary day-to-day point of contact for strategic customers.
Candidates must have a bachelor's degree and 3+ years of experience in laboratory diagnostics, oncology, or a clinic-adjacent hospital role. Proficiency in CRM tools and a strong understanding of molecular diagnostics and hospital laboratory operations are required.
The Role
The Account Manager is an essential member of Belay Diagnostics’ commercial organization, working in close partnership with and reporting directly to the Business Development Executive (BDE) assigned to each territory. While the BDE focuses on acquiring new hospital and health system accounts, the Account Manager is responsible for deepening and expanding Belay’s presence within a defined set of strategically important, high-volume customers. The Account Manager serves as the primary day-to-day point of contact for these accounts, driving test volume growth by building strong, trust-based relationships with laboratory teams, clinical operations staff, and patient care teams within each institution.
The ideal candidate is a highly organized, relationship-driven professional with experience navigating complex hospital environments and a demonstrated ability to engage effectively across multiple internal stakeholders. This role demands someone who is comfortable operating at both the strategic and operational level — capable of identifying growth opportunities within an account while simultaneously ensuring the workflows, processes, and integrations that support test utilization are functioning optimally. The Account Manager must be a collaborative and resourceful team player who can operate with ease in a dynamic, fast-paced startup environment and adapt fluidly as business priorities evolve.
Responsibilities
Qualifications
Knowledge, Skills, and Abilities
Belay Diagnostics offers excellent health benefits (Medical, Dental, Vision, Life, and Long-Term Disability) and a 401(k) program. Belay is a team of dedicated and collaborative employees committed to improving healthcare.
Belay Diagnostics is proud to be an equal opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.
Reaching New Heights in CNS Testing
Belay Diagnostics is redefining how brain and spinal cord cancers are detected. Our advanced cerebrospinal fluid (CSF) testing platforms use next-generation sequencing (NGS) and quantitative polymerase chain reaction (qPCR) to identify genetic mutations, chromosomal abnormalities, and MGMT promoter methylation, providing clinicians and patients with a less invasive alternative to surgical biopsies. Our unique offerings help inform the diagnosis and management of primary CNS malignancies. We see our technological advances in CSF assays as offering clinicians alternative diagnostic tools for use in treatment decisions, while helping guide patients with a minimally invasive solution.
Offices: 1375 W Fulton St, Suite 530, Chicago, Illinois 60607, US
Reaching New Heights in CNS Testing
Belay Diagnostics is redefining how brain and spinal cord cancers are detected. Our advanced cerebrospinal fluid (CSF) testing platforms use next-generation sequencing (NGS) and quantitative polymerase chain reaction (qPCR) to identify genetic mutations, chromosomal abnormalities, and MGMT promoter methylation, providing clinicians and patients with a less invasive alternative to surgical biopsies. Our unique offerings help inform the diagnosis and management of primary CNS malignancies. We see our technological advances in CSF assays as offering clinicians alternative diagnostic tools for use in treatment decisions, while helping guide patients with a minimally invasive solution.
Offices: 1375 W Fulton St, Suite 530, Chicago, Illinois 60607, US
