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Jobs at Behaviorally (Now Hiring) — 2 open

Behaviorally logoBehaviorally

Vice President, Customer Success

Chicago, Illinois, United States · Hybrid

$135k–$150k/yr

Senior+

Why This Role is Exciting At Behaviorally, you’ll do more than drive business—you’ll shape the future direction of our company and the industry. As a senior leader, you’ll steer multi-million-doll…

Skills: Market Research, Revenue Growth, Team Leadership, Mentoring, Commercial Mindset

Behaviorally logoBehaviorally

Director, Customer Success

Chicago, Illinois, United States · Hybrid

$100k–$130k/yr

Senior

Director of Customer Success Why This Role is Exciting At Behaviorally, you’ll do more than lead projects—you’ll shape client strategies and drive growth. As a team leader, you’ll set the vision f…

Skills: Client Relationship Management, Market Research, Customer Success, Quantitative Research, Qualitative Research

Behaviorally logo

Vice President, Customer Success

Behaviorally

Chicago, Illinois, United States • Hybrid

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Senior+Hybrid · 3 days in office

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  • $135k–$150k/yr
  • Full-time
  • Annual Performance-based Incentives, Unlimited Paid Time Off
  • Posted 6d ago
  • ~40 hrs/week

Responsibilities

Lead and grow a multi-million dollar portfolio of client accounts while building executive-level relationships with global brands. Mentor teams to deliver behavioral insights and contribute to the company's long-term corporate strategy and KPIs.

Requirements

Requires over 9 years of experience in market research with a proven track record of driving revenue growth and leading high-performing teams. Candidates must possess strong commercial acumen and excellent communication skills for navigating fast-paced environments.

Full job description

Why This Role is Exciting

At Behaviorally, you’ll do more than drive business—you’ll shape the future direction of our company and the industry. As a senior leader, you’ll steer multi-million-dollar client partnerships, influence corporate strategy, and build our reputation as the global authority in shopper insights. This role offers:

  • Strategic Influence: Collaborate with leaders at the world’s most influential CPG and FMCG brands.
  • High-Level Impact: Drive commercial success across multi-million-dollar portfolios while influencing corporate strategy.
  • Leadership & Growth: Mentor and empower teams to deliver best-in-class insights, fostering a culture of excellence and innovation.
  • Recognition: Build your presence as a thought leader in shopper and packaging insights while shaping the company’s strategic direction.
  • Flexibility & Balance: Hybrid work model (3 days per week in-office), annual performance-based incentives, and unlimited paid time off.

Who We Are

We are Behaviorally, Inc., the #1 global market leader in digital shopper marketing. With decades of experience and category expertise, we apply our unique behavioral framework and digital-first approach to help brands navigate the uncertainty of a changing retail environment. We help clients make smarter shopper marketing decisions by defining and diagnosing the digital and physical behaviors that drive shopper growth.

What You Will Do as a Key Member of Our Team

  • Build and expand executive-level relationships with senior decision makers at top global brands.
  • Lead and grow a portfolio of client accounts generating $3.5M+ in annual revenue.
  • Develop and lead actionable account plans and maintain a robust proposal pipeline ($750K+) across our full product suite (including Quant, Qual, and AI-enabled solutions).
  • Forecast revenue with precision across weekly, monthly, quarterly, and annual cycles.
  • Mentor and manage teams to deliver best-in-class, behavioral insights across multiple solutions.
  • Contribute to corporate KPIs and strategic initiatives, guiding Behaviorally’s long-term direction.
  • Build an industry presence as a recognized voice in shopper and packaging insights.

Desired Skills and Experience

  • 9+ years of experience in market research with proven success driving revenue growth.
  • Strong leadership skills with a track record of mentoring and developing high-performing teams.
  • A commercial mindset with experience delivering growth across multiple research methodologies and solutions.
  • Excellent communication, storytelling, and relationship-building abilities.
  • A strategic, creative thinker with natural curiosity and comfort navigating in fast-paced environments

Our Ethical Commitment to You

At Behaviorally, we are committed to a work environment that is inclusive and free of discrimination. We are proud to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status, or any other factors prohibited by law.

Related keywords

Shopper InsightsCPGFMCGDigital Shopper MarketingBehavioral FrameworkQuant ResearchQual ResearchAI-enabled SolutionsAccount ManagementMarket ResearchRevenue ForecastingCorporate StrategyPackaging InsightsClient Partnerships

About Behaviorally

LinkedInVisit site

Decision Precision

Industry
Market Research
Company size
51-200 employees
Headquarters
New York, New York
LinkedIn followers
28,922

We transport you to the moment of purchase transaction. We know exactly what your customers will decide. We guide you with Decision Precision intelligence.

Offices: 500 7th Avenue, 14th Floor, New York, New York 10018, US · 330 N Wabash Ave, Suite Unit 23-102, Chicago, Illinois 60611, US · 3 Waterhouse Square, 138 -142 Holborn, London, England EC1N 2SW, GB · 18 Cross Street #02-101, JustCo at Cross Street Exchange, Singapore, SG · No. 3 Hongqiao Road, 12F, Grand Gateway II, Shanghai, 200030, CN

Market ResearchPackaging researchshopper researchquantitative researchqualitative researchBehavioral scienceBehavioral economicseye tracking researchshopper labsPDP pages
View all jobs at Behaviorally

About Behaviorally

LinkedInVisit site

Decision Precision

Industry
Market Research
Company size
51-200 employees
Headquarters
New York, New York
LinkedIn followers
28,922

We transport you to the moment of purchase transaction. We know exactly what your customers will decide. We guide you with Decision Precision intelligence.

Offices: 500 7th Avenue, 14th Floor, New York, New York 10018, US · 330 N Wabash Ave, Suite Unit 23-102, Chicago, Illinois 60611, US · 3 Waterhouse Square, 138 -142 Holborn, London, England EC1N 2SW, GB · 18 Cross Street #02-101, JustCo at Cross Street Exchange, Singapore, SG · No. 3 Hongqiao Road, 12F, Grand Gateway II, Shanghai, 200030, CN

Market ResearchPackaging researchshopper researchquantitative researchqualitative researchBehavioral scienceBehavioral economicseye tracking researchshopper labsPDP pages
View all jobs at Behaviorally

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