Job DetailsJob Location: 5800 HIDCOTE DR STE 103 - LINCOLN, NE 68516Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalFront Desk Coordinator / Receptionist
Be Well Health
Location: Lincoln, NE
Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM
About Be Well Health
Be Well Health supports Be Well Clinical Studies and Be Well Memory & Infusion, providing patient-centered clinical research and infusion services in a professional, welcoming environment. As our organization continues to grow, we are reopening the Front Desk position with expanded responsibilities to support both service lines.
Position Overview
The Front Desk Coordinator serves as the primary point of contact for patients, study participants, visitors, and vendors. This role supports daily front-office operations, patient experience, and administrative functions while working independently and collaboratively with clinical and administrative teams.
Key Responsibilities
Front Desk & Patient Support
Greet and assist patients, study participants, and visitors in a professional and courteous manner
Serve as the first point of contact upon clinic arrival
Answer and route incoming phone calls, emails, and general inquiries
Assist with patient check-in, payment processing, and front-desk coordination
Support patient rooming as needed, under the direction of clinical staff
Office & Facility Support
Maintain a clean, organized, and professional front desk and lobby area
Monitor and restock front-of-house supplies, including refreshments and patient materials
Assist with scheduling support, data entry, filing, and document preparation
Support operations for both Be Well Clinical Studies and Be Well Memory & Infusion
Independence & Accountability
Work independently throughout the scheduled shift with minimal supervision
Demonstrate reliability, punctuality, and strong time-management skills
Utilize available resources to resolve routine issues and escalate concerns appropriately
Maintain professionalism and consistency in daily responsibilities
QualificationsQualifications
High school diploma or equivalent required
Previous experience in a front desk, receptionist, administrative, or healthcare setting preferred
Strong organizational, communication, and customer service skills
Ability to manage multiple tasks in a fast-paced environment
Comfortable working independently and as part of a team
Proficiency with basic computer applications, including Microsoft Office (Word, Excel, Outlook)
Why Join Be Well Health
Join a growing healthcare organization with a collaborative team environment
Support meaningful clinical research and patient care services
Full-time, consistent schedule with opportunities for professional growth
Compensation & Benefits
Pay Range: $15.00–$18.00 per hour (DOE)
Health Insurance: 50% company-paid for employee
Optional employee-paid benefits: STD, LTD, Vision, Dental, Life Insurance
401(k) Profit-Share Package
Paid Time Off (PTO)