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Full-time
bachelor degree
Posted 16d ago
~40 hrs/week
Responsibilities
Directs the coordination of technical and administrative support activities, including installation and repair at client sites. Manages personnel and maintains communication with design specialists to resolve technical problems.
Requirements
Requires a Bachelor's degree and a minimum of 3 years of increasing managerial experience. Must be able to evaluate personnel and ensure efficient operational performance.
Full job description
Field Service/Support Mgmt -- Directs the coordination of technical and administrative support activities including installation, repair, preventive maintenance and engineering change upgrades to be performed at client sites. Ensures adequate records and systems are maintained. Schedules personnel responding to critical situations. Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Education/Experience: Typically requires a Bachelor's degree with a minimum of 3 years of increasing managerial experience.
Related keywords
Field ServiceTechnical SupportPreventive MaintenanceEngineering ChangePersonnel ManagementClient Site SupportService Account Management
Axcelis Technologies, Inc. is a world-leading provider of equipment and services to the semiconductor manufacturing industry. For over forty five years, chipmakers from around the globe have relied on Axcelis' tools and process expertise to form the transistors that power all electronics - from smartphones and laptops, cameras, personal music players and more.
Our equipment portfolio comprises a powerful suite of manufacturing technologies for ion implantation, one of the most critical steps in the IC manufacturing process. In addition, we provide extensive aftermarket service and support, including spare parts, equipment upgrades, maintenance services, and customer training. Our customers include all of the 20 largest semiconductor manufacturers in the world. More than 3000 of our products are in use worldwide.
At our Advanced Technology Center in Beverly, Mass., we collaborate with customers and other industry experts to develop next-generation applications and process capabilities. We support our customers with a worldwide network of 38 field offices in 10 countries.
In all that we do, our strategy is singular: align every Axcelis innovation and success with our customers' goals. We strive to understand the entirety of their challenges and stand ready to deliver the technology, service and support they need to succeed.
Offices: 108 Cherry Hill Drive, Beverly, MA 01915, US
Semiconductor Capital Equipment and Ion ImplantationSemiconductorIndustrialManufacturing
Axcelis Technologies, Inc. is a world-leading provider of equipment and services to the semiconductor manufacturing industry. For over forty five years, chipmakers from around the globe have relied on Axcelis' tools and process expertise to form the transistors that power all electronics - from smartphones and laptops, cameras, personal music players and more.
Our equipment portfolio comprises a powerful suite of manufacturing technologies for ion implantation, one of the most critical steps in the IC manufacturing process. In addition, we provide extensive aftermarket service and support, including spare parts, equipment upgrades, maintenance services, and customer training. Our customers include all of the 20 largest semiconductor manufacturers in the world. More than 3000 of our products are in use worldwide.
At our Advanced Technology Center in Beverly, Mass., we collaborate with customers and other industry experts to develop next-generation applications and process capabilities. We support our customers with a worldwide network of 38 field offices in 10 countries.
In all that we do, our strategy is singular: align every Axcelis innovation and success with our customers' goals. We strive to understand the entirety of their challenges and stand ready to deliver the technology, service and support they need to succeed.
Offices: 108 Cherry Hill Drive, Beverly, MA 01915, US
Semiconductor Capital Equipment and Ion ImplantationSemiconductorIndustrialManufacturing