Fairview Heights, Illinois, United States · On-site
Mid level
Description The Avid Ambassador serves as a field-based professional responsible for providing flexible staffing coverage to ensure continuity of patient care and operational efficiency. This individual functions as a fl…
Skills: Patient Care, Field Mentorship, Staff Onboarding, Case Management, Electronic Visit Verification
Fairview Heights, Illinois, United States · On-site
$20/hr–$21/hr
Mid level
Description Avid Health at Home delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. We believe…
Skills: Care Coordination, Scheduling, Intake Management, Staff Supervision, EMR Systems
High Point, North Carolina, United States · On-site
Mid level
Description The Avid Ambassador serves as a full-time, field-based professional responsible for providing flexible staffing coverage to ensure continuity of patient care and operational efficiency. This individual functi…
Skills: Patient Care, Field Mentorship, Staff Onboarding, Case Management, Electronic Visit Verification
Wilmington, North Carolina, United States · On-site
Mid level
Description The Avid Ambassador serves as a full-time, field-based professional responsible for providing flexible staffing coverage to ensure continuity of patient care and operational efficiency. This individual functi…
Skills: Patient Care, Field Mentorship, Case Orientation, Electronic Visit Verification, Community Outreach
Fayetteville, North Carolina, United States · On-site
Senior
Description Avid Health at Home delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. We believe…
Description Avid Health delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. We believe in Acce…
Description Avid Health at Home Illinois delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. W…
Skills: Care Coordination, Scheduling, Intake Management, Staff Supervision, Customer Service
Fairview Heights, Illinois, United States · On-site
$17/hr–$22/hr
Entry level
Description Responsibilities Help clients take prescribed medicationAssist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)Assist clients with personal care and hygiene…
Skills: Caregiving, Housekeeping, Cooking, Dietary constraint management, Health and safety standards
Fairview Heights, Illinois, United States · On-site
$17/hr–$22/hr
Entry level
Description Responsibilities Help clients take prescribed medicationAssist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)Assist clients with personal care and hygiene…
Skills: Caregiving, Housekeeping, Cooking, Dietary constraints management, Health and safety standards
Fairview Heights, Illinois, United States · On-site
$17/hr–$22/hr
Entry level
Description Responsibilities Help clients take prescribed medicationAssist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)Assist clients with personal care and hygiene…
Skills: Caregiving, Housekeeping, Cooking, Dietary constraints management, Health and safety standards
Description Employee Role: Personal Care Aide (PCA) The Personal Care Aide (PCA) is a paraprofessional member of the client care team who works under the scheduling supervisions of the Client Care Coordinator and clinica…
Skills: Personal Care, Activities of Daily Living (ADL), Instrumental Activities of Daily Living (IADL), Patient Monitoring, Meal Preparation
High Point, North Carolina, United States · On-site
Mid level
Description Avid Health delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. We believe in Acce…
Skills: Case Management, Clinical Supervision, Patient Assessment, Regulatory Compliance, Staff Training
Jacksonville, North Carolina, United States · On-site
Mid level
Description Avid Health delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. We believe in Acce…
Skills: Case Management, Clinical Supervision, Patient Assessment, Care Planning, Staff Training
Registered Nurse for Pediatric Clients (babies and toddlers) for Berrien Springs and St. Joseph area
Saint Joseph, Michigan, United States · On-site
$40/hr–$42/hr
Mid level
Description Avid Health delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we service. We believe in Ac…
Description Avid Health delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. We believe in Acce…
Skills: Medication Administration, Activities Of Daily Living, Meal Preparation, Housekeeping, Companion Care
Description Responsibilities Help clients take prescribed medicationAssist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)Assist clients with personal care and hygiene…
Skills: Caregiving, Housekeeping, Cooking, Dietary constraints management, Health and safety standards
Description Employee Role: Private Duty Nurse (PDN)-LPN The Private Duty Nurse (PDN)-LPN is a member of the client care team that provides services directly, or acts as a placement agency, to deliver skilled nursing serv…
Description Responsibilities Help clients take prescribed medicationAssist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)Assist clients with personal care and hygiene…
Skills: Caregiving, Housekeeping, Cooking, Dietary constraints management, Health and safety standards
Description Responsibilities Help clients take prescribed medicationAssist clients with ambulation and mobility around the house or outside (doctor’s appointments, walks etc.)Assist clients with personal care and hygiene…
Skills: Caregiving, Housekeeping, Cooking, Dietary constraint management, Health and safety standards
High Point, North Carolina, United States · On-site
Mid level
Description Avid Health delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. We believe in Acce…
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Full-time
professional certificate
Posted 3d ago
~40 hrs/week
Responsibilities
The Avid Ambassador provides flexible field-based staffing coverage to ensure continuity of patient care and operational efficiency. They also serve as a brand ambassador to support recruitment and mentor new field staff during their transition to permanent cases.
Requirements
Candidates must hold a current PCA, CNA, HHA, LPN, or RN licensure and preferably have 1-2 years of home care experience. A valid driver's license, reliable vehicle, and the ability to meet physical ADA requirements are mandatory.
Full job description
Description
The Avid Ambassador serves as a field-based professional responsible for providing flexible staffing coverage to ensure continuity of patient care and operational efficiency. This individual functions as a floater—available to fill last-minute shift openings, cover vacant visits, and support field operations to improve case conversions and patient satisfaction.
In addition to direct patient care, the Avid Ambassador provides leadership and mentorship to field staff by orienting and guiding new employees, supporting their transition onto permanent cases, and modeling Avid’s standards of excellence. When not assigned to active patient care, the Avid Ambassador represents Avid in the community by supporting recruitment, marketing, and engagement initiatives to attract and retain qualified field staff such as aides and nurses.
This position is ideal for a highly adaptable, dependable, and mission-driven professional who enjoys both patient care and team development.
Reporting To: Operations Manager / Branch Manager
Wage/Hour Classification: Non-Exempt
Essential Job Responsibilities
Field Coverage & Patient Care (Primary Function)
Provide direct patient care in the home setting as assigned, ensuring compliance with clinical and agency standards.
Serve as an immediate, reliable resource to cover last-minute callouts, open shifts, and new or vacant cases.
Assist with the onboarding and transition of new clients and employees, ensuring smooth service initiation and satisfaction.
Provide leadership and field mentorship, assisting with case orientation and skill development of new employees to ensure successful case transitions and retention.
Support improved case conversion rates by maintaining flexibility, responsiveness, and professionalism.
Ensure full compliance with Electronic Visit Verification (EVV) policies in accordance with state and company requirements.
Accurately and timely document all visit care and activities per company policy and state regulations.
Ambassador & Recruitment Support (Secondary Function)
Represent Avid positively in the community as a brand ambassador, participating in events, schools, and job fairs.
Support recruitment and engagement of qualified field staff through referrals, networking, and outreach activities.
Collaborate with HR and field leadership to identify staffing gaps and recommend solutions.
Promote Avid’s mission, vision, and values through professional conduct and community presence.
Perform other duties as assigned to support agency operations and patient care.
Requirements
Qualifications:
Licensure/Certification: Current certification/registration with the Licensing Board or Department in state of practice.
Current PCA, CNA, HHA, LPN, or RN licensure.
Must remain in compliance with all regulatory requirements and company policies.
Minimum of 1–2 years of field experience in home care, hospice, or healthcare (preferred).
CPR certification is preferred and may be required for some clients.
Must meet transportation, language, and cultural requirements specific to branch needs.
Must demonstrate a compassionate attitude toward the care of the sick, ability to read, write, and follow directions, and maturity to handle the demands of the role.
Ability to work independently, manage time effectively, and thrive in a fast-paced environment.
Proven professionalism, reliability, and commitment to exceptional patient care and customer service.
Full-time (40 hours per week) with flexible scheduling to meet agency and staffing needs.
Hours: Monday–Friday, with weekends and holidays as needed.
Travel Required: Must have a valid driver’s license, proof of insurance, satisfactory driving record, and a reliable vehicle for business use.
Bilingual (English/Spanish) preferred.
Additional Requirements: Bi-lingual – English/Spanish a plus.
ADA Requirements:
Routinely required to sit, stand, and walk in variable surfaces, including occasional climbing of ramps or stairs or the use of foot controls.
Routinely required to use hands for various tasks, including hand controls, gripping, and handling of objects.
At times, will be required to reach beyond mid-line of body, reach overhead or at chest level.
There are specific vision abilities required to perform this job, which include close, distance and peripheral vision, depth perception and ability to adjust focus.
All employees will be required to use universal safety precautions when performing their assigned tasks.
Employee must have the ability to lift, push, pull and carry a minimum of 25 pounds.
Employee must have the ability to stoop and bend up to 2.5 hours per 8-hour shift.
At Avid Health at Home, we understand that finding quality care for your loved ones should be simple. As the need for in-home care grows in our communities, our passion for helping others fuels our work. We’re committed to delivering exceptional care—not just as a service, but as a promise to improve quality of life. Your loved one deserves the best, and we’re here to provide peace of mind with capable, compassionate support.
Offices: Chicago, IL, US · Wilmington, NC, US · Jacksonville, NC, US · Raleigh, NC, US · Fayetteville, NC, US
At Avid Health at Home, we understand that finding quality care for your loved ones should be simple. As the need for in-home care grows in our communities, our passion for helping others fuels our work. We’re committed to delivering exceptional care—not just as a service, but as a promise to improve quality of life. Your loved one deserves the best, and we’re here to provide peace of mind with capable, compassionate support.
Offices: Chicago, IL, US · Wilmington, NC, US · Jacksonville, NC, US · Raleigh, NC, US · Fayetteville, NC, US