Locust Grove, Virginia, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Locust Grove, VA 22508Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $42,000.00 - $60,000.00Job Category: Health CareWho We Are: Founded in 2001, Pasadena V…
Skills: Case Management, Patient Advocacy, Customer Service, Medical Records Management, HIPAA Compliance
Deerfield Beach, Florida, United States · On-site
Job DetailsLevel: EntryJob Location: Deerfield Beach, FL 33441Position Type: Full TimeEducation Level: High SchoolJob Category: Health CareAbout Us: Our residential treatment program provides hope for clients suffering f…
Skills: Crisis Intervention, De-escalation Techniques, Client Documentation, DBT Interventions, Patient Safety Monitoring
Uwchlan Township, Pennsylvania, United States · On-site
Job DetailsLevel: ManagementJob Location: Exton, PA 19341Position Type: Full TimeEducation Level: Graduate DegreeJob Category: Health CareWho We Are To meet an ever-expanding need for mental health and substance use diso…
Skills: Clinical Oversight, Fiscal Management, Operational Leadership, Program Integrity, Regulatory Compliance
Uwchlan Township, Pennsylvania, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Exton, PA 19341Position Type: Full TimeEducation Level: High SchoolJob Category: Health Care Who We Are To meet an ever-expanding need for mental health and substance use disord…
Skills: Office Management, Scheduling, Client Care, Inventory Management, Microsoft Office
Orlando, Florida, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Orlando, FL 32803Position Type: Full TimeEducation Level: 4 Year DegreeJob Category: Business DevelopmentHunter. Closer. Polished. Driven. Lifeskills Behavioral Health is expand…
Skills: Business Development, Strategic Planning, Relationship Building, Sales Closing, Market Analysis
Uwchlan Township, Pennsylvania, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Exton, PA 19341Position Type: Part TimeEducation Level: Graduate DegreeJob Category: Health CareWho We Are To meet an ever-expanding need for mental health and substance use dis…
Skills: Psychiatric Evaluation, Medication Management, Detoxification, Patient Assessment, Clinical Documentation
Uwchlan Township, Pennsylvania, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Exton, PA 19341Position Type: ContractorEducation Level: Graduate DegreeJob Category: Health CareWho We Are To meet an ever-expanding need for mental health and substance use di…
Skills: Psychiatric Evaluation, Medication Management, Clinical Documentation, Patient Assessment, Treatment Planning
Uwchlan Township, Pennsylvania, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Exton, PA 19341Position Type: Full TimeEducation Level: Graduate DegreeJob Category: Health CareWho We Are To meet an ever-expanding need for mental health and substance use dis…
Skills: Individual Therapy, Family Therapy, Group Therapy, Crisis Intervention, Treatment Planning
Anderson, Indiana, United States · On-site
Job DetailsLevel: EntryJob Location: Anderson, IN 46011Position Type: Part TimeEducation Level: High SchoolJob Category: Health CareWho We Are: Work in a scenic, home-like environment with a team of professionals providi…
Skills: Patient Observation, Clinical Documentation, Emotional Support, Meal Supervision, Food Safety
Sevierville, Tennessee, United States · On-site
Job DetailsLevel: EntryJob Location: Sevierville, TN 37862Position Type: Part TimeEducation Level: High SchoolJob Category: Restaurant - Food Service Position Title: Sous Chef Job Location: Sevierville, TN Program/Depart…
Skills: Menu Planning, Food Preparation, Sanitation Methods, Inventory Management, Food Cost Control
Colorado Springs, Colorado, United States · On-site
$85/hr–$100/hr
Job DetailsLevel: ExperiencedJob Location: Colorado Springs, CO 80920Position Type: Per DiemEducation Level: Graduate DegreeSalary Range: $85.00 - $100.00 HourlyJob Category: Health CareWhy You Will Love Working With Us!…
Skills: Psychiatric Evaluations, Medication Management, Pharmacological Treatment, Diagnostic Assessment, Psychotherapy
Lansing Charter Township, Michigan, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Lansing, MI 48917Position Type: Full TimeEducation Level: Graduate DegreeJob Category: Health Care***Up to $5k Signing and Retention Bonus to Qualified Candidates!*** Why You Wi…
Skills: Individual Therapy, Group Therapy, Psychosocial Evaluations, Treatment Planning, Crisis Intervention
Ohio, United States · Hybrid
Job DetailsLevel: ExperiencedJob Location: OHPosition Type: Full TimeEducation Level: 4 Year DegreeJob Category: Business DevelopmentWhy You Will Love Working With Us! At Pasadena Villa, we are a dynamic, dedicated, and …
Skills: Strategic Planning, Business Development, Market Analysis, Relationship Building, Sales Strategy
Columbiana, Alabama, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Columbiana, AL 35051Position Type: Full TimeEducation Level: 4 Year DegreeJob Category: Health CarePosition Summary The Clinical Director assists with supervisory responsibiliti…
Skills: Clinical Supervision, Psychotherapy, Diagnostic Assessment, Treatment Planning, Eating Disorder Treatment
Columbiana, Alabama, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Columbiana, AL 35051Position Type: Per DiemEducation Level: 2 Year DegreeTravel Percentage: NegligibleJob Shift: 7 PM - 7 AMJob Category: Health CareSchedule: PRN as needed Why …
Skills: Nursing assessments, Medication administration, Crisis intervention, Patient care, Treatment planning
Anderson, Indiana, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Anderson, IN 46011Position Type: ContractorEducation Level: Graduate DegreeJob Category: Health CareWho We Are: Work in a scenic, home-like environment with a team of profession…
Skills: Psychiatric Evaluations, Medication Management, Pharmacological Treatment, Case Consultation, Clinical Documentation
Short Pump, Virginia, United States · On-site
$30/hr–$44/hr
Job DetailsLevel: ExperiencedJob Location: Glen Allen, VA 23059Position Type: Per DiemEducation Level: 2 Year DegreeTravel Percentage: NegligibleJob Category: Health CareAre you a nurse looking for a slower pace and an o…
Skills: Client Assessment, Phlebotomy, Emergency Response, Patient Advocacy, HIPAA Compliance
Columbiana, Alabama, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Columbiana, AL 35051Position Type: Per DiemEducation Level: 2 Year DegreeTravel Percentage: NegligibleJob Shift: 7 PM - 7 AMJob Category: Health CareSchedule: PRN as needed Why …
Skills: Nursing Assessment, Medication Administration, Crisis Intervention, Patient Care, Treatment Planning
Battle Creek, Michigan, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Battle Creek, MI 49017Position Type: Per DiemEducation Level: Graduate DegreeJob Category: Health CareWhy You Will Love Working With Us! At Pasadena Villa, we are a dynamic, ded…
Skills: Psychotherapy, Psychopathology, Diagnostic Assessment, Medication Management, Treatment Planning
Nashville, Tennessee, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Nashville, TN 37212Position Type: Full TimeEducation Level: Graduate DegreeJob Category: Health CareWhy You Will Love Working With Us! At Pasadena Villa Outpatient, we are a dyn…
Skills: Individual Therapy, Family Therapy, Group Therapy, Treatment Planning, Crisis Intervention
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Coordinates the admissions process by facilitating tours, managing paperwork, and acting as a patient advocate for clients entering treatment. Supports the alumni program and maintains professional relationships with families, referral sources, and clinical teams.
Requires a bachelor's degree or equivalent with at least three years of experience in case management, preferably in behavioral health. Must possess a valid driver's license, CPR/First Aid certification, and pass comprehensive background checks.
Job DetailsLevel: ExperiencedJob Location: Locust Grove, VA 22508Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $42,000.00 - $60,000.00Job Category: Health CareWho We Are:
Founded in 2001, Pasadena Villa has treated mental health conditions for all genders ages 18 and older, along with specialty residential programs for autistic clients. Our customized and compassionate care is provided in a therapeutic environment that promotes well-being, recovery, and personal motivation. There are multiple levels of care available at each of our Pasadena Villa locations, each providing the highest levels of care and support and the closest amount of supervision needed.
Team driven culture based on our 5 Star Service Commitment
Company Supported Continuing Education & Certification
Flexible Dental & Vision Plan Options
100% Company Paid EAP Emotional Well-Being Support
100% Company Paid Critical Illness (with health enrollment plan)
100% Company Paid Life & ADD
401K with Company Match
Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
Six Annual Paid Holidays Plus One Floating Holiday
The Client Service Representative aids the admissions process by coordinating tours and facilitating all admissions into all levels of care with potential clients, families, referral sources and treatment team. The Client Service Representative coordinates all initial admission paperwork appropriate for client’s level of care. The Client Service Representative are Patient Advocates of the facility, ensuring that all clients have their voices heard appropriately.
Within the organization: Initiates and maintains strong professional relationships with peers, immediate supervisor, and leadership throughout the organization.
Outside the organization: Initiates and maintains strong professional relationships with clients and families, clinical providers, referral partners and vendors, as needed.
Greets clients and guests in a warm and welcoming manner.
Handles local payment collections and maintains necessary documentation.
Engages client and family in preadmission phone call prior to client arrival. Explains what to expect, answers questions, and gives facility reminders.
Welcomes client, family, and referral sources on the day of admission and completes all admission paperwork as indicated, per admissions process.
Facilitates facility tours and provides a warm handoff to the clinical team.
Communicates with referents, client, and families appropriately and effectively.
Acts as the “concierge” ensuring the on-site admissions process proceeds smoothly, facilitating a positive entry into treatment for new clients.
Makes initial contact to family/referents once client has arrived in treatment.
Facilitates communications between centralized Admissions and facility staff as needed for each admission.
Assists with the admissions process, creates client’s medical record, and provides new client orientation.
Tracks and maintains a variety of reports in a timely and accurate manner.
Supports all clients as the Patient Advocates of the facility, ensuring that all client voices are heard appropriately.
Maintains up to date records of patient advocacy concerns.
Supports the Case Manager and/or Therapists in discharge process, as needed.
Facilitates client groups, as needed and requested.
Supports Alumni Program by encouraging and promoting the Alumni Program among clients.
Supports the clients by utilizing Against Medical/Therapeutic techniques.
Assists with tasks associated with phone system and IT equipment utilizing help desk staff.
Functions within the guidelines of the facility’s Code of Ethics and in accordance with corporate compliance.
Reads, understands, adheres to, and models all company policy statements on ethics, conduct, and conflict of interests.
Adapts to changes in the facility function, management styles, and facility routines.
Maintains positive attitude and acts as a team player with others on the treatment team.
Attends and completes all training within assigned time frames as required by the facility.
Abides by all company policies and procedures.
Understands and accurately communicates the services provided by company.
Adjusts scheduled as needed to support client admission needs.
Performs other duties and projects as assigned.
Position requires Bachelor’s or equivalent in combined education and experience along with a minimum of three (3) years’ experience in case management, preferably within a behavioral health treatment setting.
While performing the duties of this job, the employee will be required to communicate with peers/general public, clients and/or vendors
Tolerant to various noise levels: noise level in the work environment varies – may be very quiet to moderate
Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time
While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste or smell.
Ability to move up to 25 pounds
Position requires incumbent to have a valid driver’s license and acceptable driving record.
Clearance of criminal background, TB test, and any other mandatory state/federal requirements.
Successful completion of Criminal Background Check through DBHDS, Background Investigation Unit, and VDSS Registry Searches.
Current CPR and First Aid certification
Demonstrates excellent verbal and written communication skills.
Demonstrates the ability to foster teamwork and positive work environment.
Demonstrates knowledge and experience with maintaining and securing medical records including HIPAA, Quality Assurance reviews and ROI consents.
Demonstrates strong customer service orientation and experience successfully resolving client and/or family questions or concerns.
Demonstrates experience maintaining accurate reports related to census, time, and attendance, etc.
Demonstrates proficiency with computer software applications including Outlook, Word, and use of standard office equipment. Advanced knowledge of Excel preferred.
Performs duties independently, responsibly and with an elevated level of integrity.
Pasadena Villa- The Grove provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa- The Grove reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”
ISJP123
Aster Springs offers compassionate, tailored eating disorder care for all genders in Ohio, Tennessee, and Virginia.
Founded as part of the Odyssey Eating Disorder Network, we are unique in our ability to work with our clinicians, leaders, and experts nationally to ensure the care provided at Aster Springs is evidence-based and industry leading within our state-of-the-art facility. Whether clients enter our intensive residential, partial hospitalization with a housing option, or intensive outpatient treatment programs, our clinical team helps each client get the treatment they need to have the life they want.
Offices: 12790 Kain Rd, Glen Allen, Virginia 23059, US
Aster Springs offers compassionate, tailored eating disorder care for all genders in Ohio, Tennessee, and Virginia.
Founded as part of the Odyssey Eating Disorder Network, we are unique in our ability to work with our clinicians, leaders, and experts nationally to ensure the care provided at Aster Springs is evidence-based and industry leading within our state-of-the-art facility. Whether clients enter our intensive residential, partial hospitalization with a housing option, or intensive outpatient treatment programs, our clinical team helps each client get the treatment they need to have the life they want.
Offices: 12790 Kain Rd, Glen Allen, Virginia 23059, US
