Dublin, Leinster, Ireland · Hybrid
The purpose of this role is for an experienced Account Executive to work within a dynamic team setting. The role entails working on commercial accounts with an Account director and managing and developing an established …
Skills: Commercial Lines Broking, Account Management, Claims Handling, Customer Relationship Management, Premium Collection
Dublin, Leinster, Ireland · On-site
Purpose of the Role: Arachas is Ireland’s largest nationwide insurance broker employing 750 people in multiple offices across the country. Arachas is part of the Ardonagh Group which is a diversified insurance distributi…
Skills: Financial Reporting, Controllership, Internal Controls, IFRS, Statutory Compliance
Dublin, Leinster, Ireland • Hybrid
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Manage and develop an established book of commercial insurance business while supporting Account Directors. Responsibilities include handling renewals, mid-year alterations, claims, and maintaining strong client and insurer relationships.
Candidates must possess a minimum CIP qualification and demonstrate strong technical product knowledge. Essential skills include the ability to work in a team, proficiency in Microsoft Office, and a structured approach to workload management.
The purpose of this role is for an experienced Account Executive to work within a dynamic team setting. The role entails working on commercial accounts with an Account director and managing and developing an established commercial book of business.
This role is based in our Sandyford, Dublin 18 office.
Reports To: Team Lead, Commercial Lines
Permanent / Full Time
Key Internal Relationships: Regional Manager, Director of Broking, Account Directors, Account Executives
Key External Relationships: Customers, Insurance companies, Credit Management
Role Accountabilities and Core Responsibilities
Sales and Activity Management:
· Responsible for Client insurance requirements including inviting, securing and documenting renewal as well as mid-year alterations and claims handling in line with agreed protocols and procedures
· Provide Account support to Account Director(s) on clients.
· Ensure agreed processes are followed in all matters
· Manage aged debt and premium collection
· Comply with all management audit requirements
Customer Relationship Management:
· Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments
· Deal with any issues that customers may have with queries, quotes etc.
Customer Service:
· Portray a professional image to meet or exceed customer service standards
· Take personal responsibility for delivering the highest level of accuracy and quality in your work
· Deal with requests and enquiries from customers, staff and management in a professional and timely manner
Team Collaboration:
· Work closely with designated Account Directors.
· Working as part of a team environment to ensure all customer needs are met
· Working together to ensure the team is on track to meet monthly and yearly targets
Compliance:
· Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards.
Requirements:
Minimum CIP Qualification
Candidate must demonstrate the ability to work in a team environment
Strong communication skills are essential
Possess a positive, can do attitude with the ability to adapt to and embrace change
Attention to detail
Possess the ability to manage deadlines & prioritise workload
Demonstrate good technical & product knowledge
The ability to prioritise workloads and adapt to unforeseen events
A good degree of personal organisation and a structured approach to time and resource management
Person Specification:
Previous Open I experience
Proficient in Office, including Outlook, Word & Excel
Friendly and assertive manner on the phone
Ability to develop relationships with insurers and clients
Willingness to learn & develop
Strong work ethic
Ardonagh Europe invests in European independent advisory and specialist enterprises, partnering with management teams to drive their growth ambitions and leverage the scale of The Ardonagh Group, one of the world’s leading insurance broking platforms.
Offices: Dublin, IE
Ardonagh Europe invests in European independent advisory and specialist enterprises, partnering with management teams to drive their growth ambitions and leverage the scale of The Ardonagh Group, one of the world’s leading insurance broking platforms.
Offices: Dublin, IE
