Gainesville, Florida, United States · On-site
$80k–$85k/yr
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Hospice Outreach, Referral Generation, Strategic Relationship Management, Market Analysis, Mentoring
Fort Lauderdale, Florida, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Spiritual Assessment, Crisis Counseling, Bereavement Care, Interdisciplinary Collaboration, EMR Proficiency
Corsicana, Texas, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Psychosocial Assessment, Counseling, Resource Navigation, Crisis Intervention, Case Management
Gainesville, Florida, United States · On-site
$80k–$90k/yr
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Nursing Assessment, Care Planning, Symptom Management, Clinical Oversight, Patient Advocacy
Gainesville, Florida, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Companionship, Emotional Support, Active Listening, Communication, Patient Confidentiality
Fort Lauderdale, Florida, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Companionship, Emotional Support, Active Listening, Communication, Patient Confidentiality
Arlington, Texas, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Companionship, Emotional Support, Active Listening, Communication, Patient Confidentiality
Leesburg, Florida, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Clerical Support, Administrative Assistance, Data Entry, Communication Skills, Organization
Ocala, Florida, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Clinical Assessment, Case Management, Symptom Management, Care Coordination, Patient Education
Arlington, Texas, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Personal Care, Patient Monitoring, Vital Signs Recording, Ambulation Assistance, Infection Control
Corsicana, Texas, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Personal Care, Patient Monitoring, Vital Signs Recording, Ambulation Assistance, Infection Control
Arlington, Texas, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Clinical Assessment, Symptom Management, Palliative Care, Hospice Eligibility Assessment, Patient Education
Arlington, Texas, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Personal Care, Patient Monitoring, Vital Signs Recording, Ambulation Assistance, Infection Control
Leesburg, Florida, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Nursing Assessment, Care Planning, Symptom Management, Clinical Oversight, Patient Advocacy
Leesburg, Florida, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Nursing Assessment, Care Planning, Symptom Management, Clinical Oversight, Patient Advocacy
Arlington, Texas, United States · On-site
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supporte…
Skills: Caseload Management, Symptom Management, Patient Assessment, Care Planning, Clinical Documentation
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The Senior Account Liaison develops strategic relationships with referral sources to drive market growth and increase hospice admissions. They also serve as a mentor to other Account Liaisons and collaborate with leadership to align growth strategies with clinical capacity.
Requires a minimum of five years of hospice or healthcare business development experience and a valid driver's license. A bachelor's degree is preferred, along with strong knowledge of Medicare regulations and proven relationship-building skills.
At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported.
Job Description Summary
The Senior Account Liaison serves as a high-performing, field-based ambassador responsible for developing strategic relationships with key referral sources and supporting market growth across the assigned territory. This role collaborates with operational and clinical leaders to identify growth opportunities, coach newer team members, and contribute to the development of referral strategies. The Senior Liaison brings extensive experience in hospice outreach, referral generation, and conversion, often serving as a resource for complex referral scenarios and provider partnerships.
Key Responsibilities
Represent Arc Hospice professionally and strategically in the community, fostering trust with key providers and partners.
Build and maintain high-value referral pipelines through consistent outreach and meaningful engagement with physicians, facilities, and other referral sources.
Serve as a mentor and resource to Account Liaisons, sharing expertise and modeling best practices in referral generation and conversion.
Identify and address barriers to access by conducting in-depth provider discussions and presenting hospice as a solution-focused partner.
Meet with patients and families to review hospice benefits, answer questions, and obtain consent for services in complex or sensitive cases.
Support new site launches or expansions by sharing market intelligence and building early referral relationships.
Collaborate with the SVP/Director of Business Development and local leadership to align strategies with clinical capacity and operational priorities.
Analyze market data and referral patterns; communicate insights and trends that support informed decision-making.
Assist in planning and leading educational in-services, vendor fairs, and community events in collaboration with the Business Development team.
Maintain accurate and timely documentation in CRM or designated tracking systems as required.
Perform other duties as assigned.
Qualifications
Bachelor’s degree in a related field preferred but not required.
Minimum of five (5) years of hospice or healthcare business development experience required.
Strong knowledge of hospice services, referral processes, and Medicare regulations.
Proven ability to develop and sustain high-impact relationships with physicians, discharge planners, and community stakeholders.
Excellent communication, interpersonal, and presentation skills.
Demonstrated leadership and mentoring skills; ability to support peers and contribute to team development.
Valid driver’s license and reliable transportation required.
Demonstrated empathy, sensitivity, and ability to support patients and families from diverse backgrounds.
Demonstrates a strong commitment to delivering high-quality, person-centered care that reflects Arc Hospice & Palliative Care’s mission, values, and standards of dignity, respect, compassion, and integrity.
Physical Requirements / Working Conditions
This position requires regular local travel to healthcare facilities, referral partner offices, and community locations. The role may involve prolonged periods of driving, standing, or walking. Candidates must be able to work in varied environments, including hospitals and long-term care settings. The role occasionally requires lifting marketing materials or display equipment. The work environment includes exposure to typical community and clinical settings and may involve navigating emotionally sensitive discussions related to end-of-life care.
The starting compensation for this position is shown below. Arc Hospice & Palliative Care is committed to transparency and equity in all compensation practices. The rate displayed reflects the starting hourly or salaried pay for the role and does not represent a range.
Final pay is determined based on factors such as experience, qualifications, location, and business needs at the time of hire. Some roles may be eligible for additional compensation components consistent with Arc Hospice & Palliative Care practices.
Arc Hospice & Palliative Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds to join us in delivering compassionate, inclusive care. Explore the impact you can make with Arc Hospice today.
Arc Hospice & Palliative Care: Expanding access to compassionate, quality hospice care.
At Arc Hospice, we provide compassionate care to patients, ensuring dignity, comfort, and peace. Our mission is to support both patients and their loved ones with personalized care plans that address physical and emotional needs. We are trusted partners for physicians, hospitals, and long-term care communities, ensuring a smooth transition into hospice care. Partnering with Arc Hospice means placing your patients in capable hands, where their comfort and dignity are our top priorities. Arc Hospice—where compassion meets excellence.
Offices: 700 N Palmetto St, 1, Leesburg, Florida 34748, US · 5397 Orange Dr, 103, Davie, Florida 33314, US · 4703 NW 53rd Ave, A2, Gainesville, Florida 32653, US · 2121 Avenue J, 103B, Arlington , Texas 76006, US · 215 East 4th Avenue, Suite B, Corsicana, Texas 75110, US
Arc Hospice & Palliative Care: Expanding access to compassionate, quality hospice care.
At Arc Hospice, we provide compassionate care to patients, ensuring dignity, comfort, and peace. Our mission is to support both patients and their loved ones with personalized care plans that address physical and emotional needs. We are trusted partners for physicians, hospitals, and long-term care communities, ensuring a smooth transition into hospice care. Partnering with Arc Hospice means placing your patients in capable hands, where their comfort and dignity are our top priorities. Arc Hospice—where compassion meets excellence.
Offices: 700 N Palmetto St, 1, Leesburg, Florida 34748, US · 5397 Orange Dr, 103, Davie, Florida 33314, US · 4703 NW 53rd Ave, A2, Gainesville, Florida 32653, US · 2121 Avenue J, 103B, Arlington , Texas 76006, US · 215 East 4th Avenue, Suite B, Corsicana, Texas 75110, US
