Baar, Zug, Switzerland · On-site
Amplifon ist Qualitätsanbieter und weltweit führender Spezialist für Hörlösungen mit mehr als 75 Jahren Erfahrung. Unsere Passion ist positive Kundenerlebnisse zu schaffen und die Lebensqualität unserer Kunden mit Angebo…
Skills: CRM strategy, Adobe Campaign, Marketing automation, Customer journey mapping, Data analysis
Baar, Zug, Switzerland · On-site
Who are we looking for Join Amplifon’s international HR team and help shape the future of an exciting industry at the intersection of Retail and Med Tech. Reporting to the local Head of HR, the HR Intern will support all…
Skills: HR Administration, Recruiting, Onboarding, Payroll Support, Time Tracking
Encinitas, California, United States · On-site
Amp Up Your Career We are seeking a Front Office Associate who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Miracle-Ear is a place where y…
Skills: Customer intake, Schedule management, Appointment setting, Database management, Inbound calls
Groot-Bijgaarden, Flemish Region, Belgium · On-site
Who we are Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 18,600 professionals every day in a ne…
Skills: Financial reporting, Performance analysis, Cost control, Stock management, Accounting entries
Burleson, Texas, United States · On-site
$100k–$150k/yr
Amp Up Your Career We are seeking talented sales professionals who are ready to join an organization that combines passion and performance to make a difference. As a Global Top Employer 2026, Miracle-Ear is a place where…
Skills: Sales, Customer service, Hearing evaluations, Product recommendations, Customer education
Grande Prairie, Alberta, Canada · On-site
$19/hr–$24/hr
Amp Up Your Career We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where you…
Skills: Customer intake, Appointment management, Clinical screening support, Schedule management, Inventory monitoring
Tampa, Florida, United States · On-site
$100k–$150k/yr
Amp Up Your Career We are seeking talented sales professionals who are ready to join an organization that combines passion and performance to make a difference. As a Global Top Employer 2026, Miracle-Ear is a place where…
Skills: Sales, Customer service, Hearing evaluations, Product recommendations, Customer education
Utrecht, Utrecht, Netherlands · Hybrid
Start: september 2025 | Locatie: Utrecht + hybride | Stagevergoeding: €400 Ben jij creatief, dol op socials en altijd op zoek naar manieren om een boodschap pakkend over te brengen? Wil jij meedenken over hoe we als werk…
Skills: Content creation, Internal communication, Employer branding, Social media management, Copywriting
Buenos Aires, Buenos Aires, Argentina · On-site
Las tareas destacadas del puesto serán; realizar reparaciones técnicas/electrónicas (soldaduras, montaje de circuitos, entro otras), colaborar con tareas de otras áreas como ser impresiones 3D y pulido y terminaciones de…
Skills: Technical repair, Electronics repair, Soldering, Circuit assembly, 3D printing
Jacksonville, Florida, United States · On-site
$100k–$150k/yr
Amp Up Your Career We are seeking talented sales professionals who are ready to join an organization that combines passion and performance to make a difference. As a Global Top Employer 2026, Miracle-Ear is a place where…
Skills: Sales, Customer service, Hearing evaluations, Product recommendations, Microsoft Office
Lady Lake, Florida, United States · On-site
$100k–$150k/yr
Amp Up Your Career We are seeking a Hearing Care Professional who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Miracle-Ear is a place wher…
Skills: Hearing evaluations, Hearing aid fitting, Customer consultations, Sales operations, CRM software
Sacramento, California, United States · On-site
$100k–$140k/yr
Amp Up Your Career We are seeking talented sales professionals who are ready to join an organization that combines passion and performance to make a difference. As a Global Top Employer 2026, Miracle-Ear is a place where…
Skills: Sales, Customer service, Hearing evaluations, Product recommendations, Customer education
Los Angeles, California, United States · On-site
$100k–$150k/yr
Amp Up Your Career We are seeking talented sales professionals who are ready to join an organization that combines passion and performance to make a difference. As a Global Top Employer 2026, Miracle-Ear is a place where…
Skills: Sales, Customer service, Hearing evaluations, Product recommendations, Microsoft Office
Monroeville, Pennsylvania, United States · On-site
$100k–$150k/yr
Amp Up Your Career We are seeking talented sales professionals who are ready to join an organization that combines passion and performance to make a difference. As a Global Top Employer 2026, Miracle-Ear is a place where…
Skills: Sales, Customer service, Hearing evaluations, Product recommendations, Microsoft Office
Morón, Buenos Aires, Argentina · On-site
Buscamos Audioprotesista para unirse al equipo de nuestro centro auditivo de GAES MORON, podrás contribuir con tu talento de lunes a viernes de 13:30 a 18:00 o de 8.30 a 13hs. Tu día a día consistirá en las siguientes fu…
Skills: Audiology, Hearing aid fitting, Audiological testing, Patient counseling, Agenda management
Calahorra, La Rioja, Spain · On-site
En GAES una marca Amplifon trabajamos en un entorno abierto e inclusivo, el valor que aportas siempre será importante para nosotros. Queremos que seas parte de nuestro equipo, cada día contribuirás a crear impacto y camb…
Skills: Audiology, Hearing aid fitting, Audiological testing, Patient counseling, Agenda management
Navia, Asturias, Spain · On-site
En GAES una marca Amplifon trabajamos en un entorno abierto e inclusivo, el valor que aportas siempre será importante para nosotros. Queremos que seas parte de nuestro equipo, cada día contribuirás a crear impacto y camb…
Skills: Audiology, Hearing aid fitting, Audiological testing, Patient counseling, Sales
Griffin, Georgia, United States · On-site
Amp Up Your Career We are seeking a Hearing Care Professional who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Miracle-Ear is a place wher…
Skills: Hearing evaluations, Hearing aid fitting, Customer consultation, Sales operations, Clinical excellence
Vancouver, British Columbia, Canada · On-site
$19/hr–$24/hr
Amp Up Your Career We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where you…
Skills: Customer intake, Appointment management, Clinical screening support, Schedule management, Billing
Hamburg, Germany · Hybrid
Amplifon Germany is part of the globally leading Amplifon Group – with over 20,000 employees in more than 25 countries. Our goal: to help people rediscover the emotions of hearing. Since 2005, we have been active in Germ…
Skills: Marketing, Communication, Strategic thinking, Analytical skills, Business orientation
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The CRM & Customer Operations Manager is responsible for developing and executing CRM strategies to enhance customer engagement and lifetime value. This role involves managing cross-channel campaigns in Adobe Campaign, analyzing customer data, and leading a small team to optimize customer service operations.
Candidates must hold a degree in business, marketing, or a related field and possess several years of experience in CRM or campaign management. Proficiency in Adobe Campaign or similar marketing automation tools, along with strong analytical skills and leadership experience, is required.
Amplifon ist Qualitätsanbieter und weltweit führender Spezialist für Hörlösungen mit mehr als 75 Jahren Erfahrung. Unsere Passion ist positive Kundenerlebnisse zu schaffen und die Lebensqualität unserer Kunden mit Angeboten und Serviceleistungen rund ums Hören zu verbessern. In der Schweiz sind wir mit über 100 Fachgeschäften vertreten.
Für unser Marketing Team am Hauptsitz in Baar (ZG), suchen wir per sofort oder nach Vereinbarung einen CRM & Customer Operations Manager (D/E/F).
Als CRM & Customer Operations Manager bist du verantwortlich für die Optimierung und Orchestrierung von crossmedialen Kampagnen mit Fokus auf Kundenbindung und -aktivierung entlang der ganzen Customer Journey. Dabei analysierst du die Customer-Experience, die verschiedenen Touchpoints, sowie die Prozess- und Datenqualität und partizipierst aktiv an der datengetriebenen Generierung von Handlungsempfehlungen für Kampagnen. Du bist verantwortlich für die Weiterentwicklung der CRM-Strategie sowie das Auf- und Umsetzen von Kampagnen in Adobe Campaign und interagierst mit verschiedenen Schnittstellen.
Eine wichtige Grundlage der Tätigkeit bildet dabei auch die Definition von KPIs zur Erfolgskontrolle und die Erstellung ganzheitlicher Trackingkonzepte für die einzelnen Touchpoints der Customer Journeys und Begleitung derer Implementierung.
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We empower people to rediscover all the emotions of sound
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 25 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, the United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
Offices: Via Ripamonti 133, Milan, 20141, IT · Rua Quinta da Fonte, Edifício Bartolomeu Dias, Paço de Arcos, 2774-518, PT · Carrer de Pere IV, 160, Barcelona, 08005, ES · Sihlbruggstrasse 109, Baar, CH-6340, CH · 22 Avenue Aristide Briand, Immeuble Le Visium, Arcueil, 94110, FR
We empower people to rediscover all the emotions of sound
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 25 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, the United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
Offices: Via Ripamonti 133, Milan, 20141, IT · Rua Quinta da Fonte, Edifício Bartolomeu Dias, Paço de Arcos, 2774-518, PT · Carrer de Pere IV, 160, Barcelona, 08005, ES · Sihlbruggstrasse 109, Baar, CH-6340, CH · 22 Avenue Aristide Briand, Immeuble Le Visium, Arcueil, 94110, FR
