Portland, Oregon, United States · Hybrid
$20/hr–$25/hr
The Customer Service Representative at American Leak Detection of NAME is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Servic…
Skills: Customer Service, Telephone Skills, Written Communication, Oral Communication, Microsoft Office Suite
Baltimore, Maryland, United States · On-site
$18/hr–$22/hr
Leak Detection Helper Baltimore, MD Job Summary American Leak Detection of Maryland is seeking a motivated and dependable individual to join our team as a Leak Detection Helper. This is a full-time, summer field position…
Skills: Leak Detection, Tool Usage, Problem Solving, Customer Service, Electronic Leak Detection Technology
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The role involves answering customer inquiries, scheduling appointments, and managing the dispatch and routing of technicians. The representative is responsible for explaining services to potential clients and managing the overall customer experience.
Candidates must possess excellent communication and telephone skills along with proficiency in Microsoft Office Suite. Experience in plumbing, restoration, construction, or using Salesforce is considered a plus.
The Customer Service Representative at American Leak Detection of NAME is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the NAME area.
Benefits for our Customer Service Reps (CSRs):
Customer Service Reps (CSR) Core Responsibilities:
Customer Service Representative (CSR) Qualifications:
About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
American Leak Detection was founded in 1974 and is headquartered in Palm Springs, Calif. ALD is the world leader in accurate, non-destructive detection of hidden water, sewer and gas leaks in residential, commercial and municipal buildings. With 140 individually owned franchises in six countries, technicians have detected more than 5 million leaks, saving customers billions of dollars in costly repairs. The corporation is dedicated to water conservation, resource protection and providing eco-friendly services.
Offices: 888 Research Drive, Suite 100, Palm Springs, California 92262, US
American Leak Detection was founded in 1974 and is headquartered in Palm Springs, Calif. ALD is the world leader in accurate, non-destructive detection of hidden water, sewer and gas leaks in residential, commercial and municipal buildings. With 140 individually owned franchises in six countries, technicians have detected more than 5 million leaks, saving customers billions of dollars in costly repairs. The corporation is dedicated to water conservation, resource protection and providing eco-friendly services.
Offices: 888 Research Drive, Suite 100, Palm Springs, California 92262, US
