WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Operations Associate (Part-Time) - Westfield London
London, England, United Kingdom · On-site
Entry level
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Skills: Inventory management, Leadership, Sales, Visual merchandising, Team management
Operations Associate (Part-Time) - Upper East Side
New York, New York, United States · On-site
$17/hr–$23/hr
Entry level
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Operations Associate (Part-Time) - Town Center Plaza
Leawood, Kansas, United States · On-site
Entry level
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Operations Associate (Part-Time) - Village at Meridian
Meridian, Idaho, United States · On-site
Entry level
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Skills: Visual merchandising, Retail leadership, Product strategy, Business performance analysis, Team management
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Beverly Hills, California, United States · On-site
$120k–$140k/yr
Senior+
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Newport Beach, California, United States · On-site
$22/hr–$26/hr
Mid level
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Skills: Inventory management, Team leadership, Visual merchandising, Business acumen, Staff recruitment
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Skills: Visual merchandising, Inventory management, Leadership, Sales strategy, Team development
Beverly Hills, California, United States · On-site
Mid level
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Skills: Time management, Attention to detail, Organizational skills, Operational skills, Teamwork
Charlotte, North Carolina, United States · On-site
Entry level
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
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Full-time
Alo Team Discount, Complimentary Alo Wellness Club Membership, Competitive Salary, Monthly Store Incentives, Quarterly Clothing Allowance, Career Growth Opportunities
Posted 8d ago
~40 hrs/week
Responsibilities
Lead the store's sales and service strategy to ensure an exceptional guest experience and achieve business targets. Manage team performance through coaching, accountability, and effective workforce scheduling in partnership with the General Manager.
Requirements
Requires 3-5 years of retail or related industry leadership experience and proficiency in MS Office. Candidates must possess strong communication skills and the physical ability to stand for entire shifts and lift up to 15kg.
Full job description
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Objective
The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.
Sales & Service Leader
Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
Continue to build the client relationship daily with our customers
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
Business Leader
Represent the business in meetings and on conference calls, in partnership with General Manager
Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
Future planning workflow business needs to protect optimal performance
People Leader
Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
Establish internal & external pipeline through succession planning and recruitment strategy
Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
Business Partner
Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
Demonstrate an ability to navigate the organization with a balance of business need and brand culture
Sales & Service Manager Qualifications
3-5 years of retail or related industry leadership experience
Working knowledge of MS Office (Word, Excel and Outlook)
Extraordinary interpersonal and communication skills, both verbal and written
Agile with the ability to handle multiple tasks in a changing environment
Independent work ethic, time management skills, and personal accountability
Requires constant movement in and around all areas of the store
Aligns with and embodies ALO’s Guiding Principles
Ability to lift, push, carry or otherwise move up to 10-15KG
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
JUST SOME OF THE PERKS
A generous ALO team discount, plus a complimentary ALO Wellness Club membership, offering unlimited access to on‑demand yoga and fitness classes led by world‑class instructors
Competitive salary, along with monthly store incentives that recognise performance, momentum, and shared wins as we grow together
A quarterly clothing allowance to support all‑day movement
Extensive career growth opportunities as ALO continues to expand across Australia
We’re passionate about connecting with driven and skilled individuals who are invested in their development. Together, we’ll continue to evolve our brand’s success while supporting the growth of your career.
To support the needs of the business and our teams, this role requires a flexible approach to availability, including working a rotating roster across peak trading periods and weekends.
We value diversity and inclusion and are proud to champion a culture where everyone feels valued, supported, and celebrated.
By applying for this role, you consent to us completing a VEVO check to verify your right to work in Australia where required.
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We are ALO. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street.
We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world.
Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions.
Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.
Offices: 9830 Wilshire Blvd, Beverly Hills, California 90212, US
We are ALO. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street.
We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world.
Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions.
Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.
Offices: 9830 Wilshire Blvd, Beverly Hills, California 90212, US