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Jobs at Allcare (Now Hiring) — 2 open

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Residential Service Manager – Vertical Village (Psychosocial & Complex Care)

Liverpool City Council, New South Wales, Australia · On-site

Senior

(Please note: internal title is Service Leader) A rare opportunity to lead a stunning new Vertical Village in Macquarie Fields and shape a positive, practice-led culture from the ground up. This role suits an experienced…

Skills: Psychosocial Care, Complex Care Management, Team Leadership, NDIS Compliance, Clinical Judgement

Allcare logoAllcare

Disability Support Worker - Day Program (Liverpool)

Sydney, New South Wales, Australia · On-site

Mid level

About Us At AllCare, we create safe, inclusive spaces where people feel supported, connected, and empowered to live life on their terms. Our Day Programs are energetic, social, and purpose-driven, designed to build confi…

Skills: Group Facilitation, Behaviour Support, Participant Engagement, Community Outing Coordination, Rapport Building

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Residential Service Manager – Vertical Village (Psychosocial & Complex Care)

Allcare

Liverpool City Council, New South Wales, Australia • On-site

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Senior

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  • Full-time
  • bachelor degree, professional certificate
  • Competitive Salary, Salary Packaging, Fitness Pass, Staff Discounts, Employee Assistance Program, Professional Development
  • Posted 45d ago
  • ~40 hrs/week

Responsibilities

Lead the daily operations and practice standards of a new Vertical Village for participants with psychosocial and complex needs. Build and mentor a high-performing team while ensuring compliance with NDIS quality and safety standards.

Requirements

Requires proven leadership experience in complex care or disability settings and a strong understanding of NDIS practice. A Registered Nurse qualification or a degree in Social Work or Psychology is highly desirable.

Full job description

(Please note: internal title is Service Leader)

A rare opportunity to lead a stunning new Vertical Village in Macquarie Fields and shape a positive, practice-led culture from the ground up.

This role suits an experienced leader from complex disability settings who thrives on being visible, setting standards, and building strong, capable teams. Registered Nurses with community care experience are highly desirable, but not essential.

About AllCare

AllCare is redefining disability housing through innovative Vertical Villages — modern apartment-style communities that balance independence with 24/7 onsite support.

Our villages support people with psychosocial disability and complex needs, creating safe, inclusive environments where people can live the lifestyle they choose.

About the Role

As Service Leader, you’ll take ownership of day-to-day operations while acting as a practice lead for your site.

This is a hands-on leadership role with room to grow as the village matures and the service expands.

Key Responsibilities

  • Lead daily operations of the Vertical Village in Macquarie Fields

  • Act as the practice lead, modelling best-practice psychosocial and complex care

  • Build, coach, and mentor an uplifting, high-performing team

  • Drive a positive, inclusive culture grounded in safety, respect, and accountability

  • Support participants with psychosocial and complex needs to achieve their goals

  • Oversee rostering and staffing to ensure safe, consistent support

  • Facilitate team meetings, supervision, and capability development

  • Ensure compliance with NDIS, quality, and safety standards

  • Apply strong clinical judgement and proactive risk management

What We’re Looking For

  • Registered Nurse qualification highly desirable, particularly with community care experience or Bachelor’s degree in Social Work, Psychology, or a related discipline

  • Strong background in psychosocial disability and/or complex, high physical support

  • Proven leadership experience in community, residential, or complex care environments

  • Confident, visible leader who leads from the floor

  • Strong understanding of NDIS practice and community-based service delivery

  • Passion for developing people and improving participant outcomes

Why Join AllCare?

  • Career Growth: Shape a new Vertical Village and grow as the service expands

  • Work-Life Balance: Monday–Friday, business hours, no rotating rosters

  • Strong Support: Centralised rostering, recruitment, and People & Culture teams

  • Professional Development: Access to sector-leading learning and leadership pathways

  • Wellbeing: Premium EAP for you and your family

  • Benefits: Competitive salary, salary packaging, fitness pass, and staff discounts

If you’re a practice-led leader who wants to build something meaningful and leave a positive legacy from day one, we’d love to hear from you.

Apply now and help shape AllCare’s newest Vertical Village in Macquarie Fields.

 

Related keywords

NDISPsychosocial DisabilityComplex CareVertical VillageCommunity CareResidential CarePractice LeadershipClinical JudgementRisk ManagementDisability Housing

About Allcare

LinkedInVisit site

Putting you at the centre of All Care!

Industry
Individual and Family Services
Company size
51-200 employees
Founded
2019
Headquarters
Liverpool, New South Wales
LinkedIn followers
949

Allcare are dedicated to empowering individuals living with disabilities to soar on their unique journeys. Our heartfelt disability support, comprehensive services, and dedicated advocacy are tailored to meet your specific needs. With Allcare, your well-being is at the heart of everything we do, ensuring you receive the compassionate, inclusive care you deserve.

Offices: 58-60 Macquarie St, Liverpool, New South Wales 2170, AU · 1 Maryvale Ave, Liverpool, New South Wales 2170, AU · 22 Apex St, Liverpool, New South Wales 2170, AU · 58-60 Macquarie St, Liverpool, New South Wales 2170, AU

NDISSILSDADay ProgramTherapyand Domestic
View all jobs at Allcare

About Allcare

LinkedInVisit site

Putting you at the centre of All Care!

Industry
Individual and Family Services
Company size
51-200 employees
Founded
2019
Headquarters
Liverpool, New South Wales
LinkedIn followers
949

Allcare are dedicated to empowering individuals living with disabilities to soar on their unique journeys. Our heartfelt disability support, comprehensive services, and dedicated advocacy are tailored to meet your specific needs. With Allcare, your well-being is at the heart of everything we do, ensuring you receive the compassionate, inclusive care you deserve.

Offices: 58-60 Macquarie St, Liverpool, New South Wales 2170, AU · 1 Maryvale Ave, Liverpool, New South Wales 2170, AU · 22 Apex St, Liverpool, New South Wales 2170, AU · 58-60 Macquarie St, Liverpool, New South Wales 2170, AU

NDISSILSDADay ProgramTherapyand Domestic
View all jobs at Allcare

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