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Alivi logoAlivi

Compliance Manager

Miami, Florida, United States · On-site

Senior

Pay: $120,000.00 per year Job description: SUMMARY The Compliance and Risk Manager is responsible for overseeing the organization’s enterprise-wide compliance and risk management programs, ensuring adherence to federal, …

Skills: Regulatory Compliance, Risk Management, Internal Auditing, Health Plan Audit Response, Risk Assessment

Alivi logo

Compliance Manager

Alivi

Miami, Florida, United States • On-site

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Senior

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  • Full-time
  • bachelor degree, professional certificate
  • 401(k), Dental Insurance, Health Insurance, Health Savings Account, Life Insurance, Paid Time Off
  • Posted 18d ago
  • Apply by Sep 8
  • ~40 hrs/week

Responsibilities

Oversees enterprise-wide compliance and risk management programs for clinical and nonclinical benefit programs. Leads internal and external audits, manages risk assessments, and supervises the Fraud, Waste, Abuse, and Grievances teams.

Requirements

Requires a Bachelor's degree in Business, Healthcare Administration, or a related field with 3-7 years of experience in compliance or regulatory affairs. Knowledge of HIPAA, CMS, and OIG frameworks is essential, and CPHC or CHC certification is preferred.

Full job description

Pay: $120,000.00 per year

Job description:

SUMMARY

The Compliance and Risk Manager is responsible for overseeing the organization’s enterprise-wide compliance and risk management programs, ensuring adherence to federal, state, and health plan requirements, as well as internal policies and industry standards. This role manages the full compliance framework for both clinical and nonclinical benefit programs—including Non-Emergency Medical Transportation (NEMT), Podiatry, Acupuncture, Chiropractic, Therapy, Optometry, Ophthalmology, and additional specialty care services.

The Compliance and Risk Manager conduct internal audits, leads external and health plan audit responses, manages risk assessments, and partners with cross functional teams to strengthen organizational integrity, operational excellence, and regulatory compliance.

DUTIES & RESPONSIBILITIES

Regulatory Compliance

  • Oversee the organization’s compliance program for all clinical and nonclinical benefits, including NEMT, ancillary care, specialty care, and provider delivered benefits.
  • Monitor regulatory updates and communicate new or changing compliance requirements across operational departments.
  • Maintain, update, and enforce compliance policies, procedures, and training programs.
  • Provide guidance to leadership and business units to ensure alignment with federal, state, Medicaid Managed Care, Medicare Advantage, and commercial health plan obligations.

Audit Oversight – Health Plans & External Audits

  • Serve as the primary point of contact for all health plan audits, external regulatory audits, accreditation reviews, and delegated oversight audits.
  • Lead audit preparation, document collection, corrective action plans, and remediation tracking.
  • Coordinate responses to inquiries from state agencies, plan partners, regulators, and accreditation bodies.
  • Ensure timely, accurate, and compliant audit submissions across all service lines and business functions.

Risk Management

  • Conduct enterprise risk assessments and maintain the organization’s risk register.
  • Identify emerging risks in operations, claims processing, vendor management, and program integrity.
  • Develop and monitor risk mitigation strategies in collaboration with internal stakeholders.

Investigations & Issue Management

  • Conduct investigations involving potential policy violations, regulatory risks, fraud/waste/abuse concerns, or operational failures.
  • Coordinate with Legal, HR, and operational teams as appropriate to ensure proper resolution.
  • Document all findings, root causes, and remediation outcomes.

Vendor & Third-Party Oversight‑Party Oversight

  • Oversee compliance obligations for contractors, subcontractors, transportation providers, and clinical networks.
  • Support credentialing verification, exclusion screening compliance, and risk scoring of third-party entities.
  • Conduct and oversee delegated vendor audits, corrective action plans, and ongoing monitoring.

Documentation & Reporting

  • Prepare compliance reports, board level updates, audit summaries, and risk dashboards.
  • Maintain comprehensive documentation related to audits, investigations, policies, training, and mitigation activities.
  • Support regulatory submissions as required.

Program Development & Continuous Improvement

  • Assist in strategic planning and development of enhancements to the compliance and risk programs.
  • Promote a culture of compliance through training, communication, and proactive risk prevention initiatives.
  • Identify opportunities to streamline compliance processes and strengthen oversight.
  • Oversees and provides direct supervision to the Compliance, Fraud, Waste and Abuse (FWA), and Grievances and Appeals team to ensure regulatory adherence and operational effectiveness.

REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree in Business, Healthcare Administration, Risk Management, Legal Studies, or related field required.
  • Located in Miami, FL, or surrounding areas.
  • Certified Professional in Healthcare Compliance (CPHC or CHC) preferred.
  • 3–7 years of experience in compliance, risk management, audit, legal, or regulatory affairs.
  • Strong knowledge of federal and state regulatory frameworks (e.g., HIPAA, CMS, OIG, OSHA).
  • Exceptional analytical, investigative, and problem‑solving abilities.
  • High degree of integrity, professionalism, and discretion.
  • Ability to effectively present information and respond to questions.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Work Location: In person

Related keywords

ComplianceRisk ManagementNEMTMedicaid Managed CareMedicare AdvantageHIPAACMSOIGOSHACPHCCHCAudit OversightFraud Waste and AbuseFWAGrievances and AppealsHealthcare Administration

About Alivi

LinkedInVisit site

Our integrated specialty benefits lowers your costs, increases your quality, and enhances your member experience.

Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2016
Headquarters
Miami, Florida
LinkedIn followers
17,247

Alivi Health, a tech-enabled healthcare company, is a fully delegated benefit manager for clinical and non-clinical provider networks, including Non-Emergency Medical Transportation (NEMT). By integrating clinical and non-clinical member benefits, Alivi's healthcare foundation brings a unique set of core competencies that effectively remove barriers to care and positively impact the path of care. As the only healthcare company that has developed a NEMT benefit management solution, it was a natural outgrowth to serving Medicaid and Medicare requirements through a unique care coordinator model. Outside of NEMT, Alivi Health also provides end-to-end utilization management programs for many specialty clinical benefits such as Physical Therapy, Occupational Therapy, Speech Therapy, ABA Therapy, Vision, and others. At Alivi Health, our clinically integrated approach to delivering care gives us a distinct advantage in addressing care gaps and improving adherence.

Offices: 5775 Blue Lagoon Dr, Suite 450, Miami, Florida 33126, US

Ancillary and Supplemental BenefitsNEMTNon-Emergency Medical TransportationHealthcareCard BenefitsTransportation BenefitSpecialty BenefitOTC CardTherapy BenefitAcupuncture Benefit
View all jobs at Alivi

About Alivi

LinkedInVisit site

Our integrated specialty benefits lowers your costs, increases your quality, and enhances your member experience.

Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2016
Headquarters
Miami, Florida
LinkedIn followers
17,247

Alivi Health, a tech-enabled healthcare company, is a fully delegated benefit manager for clinical and non-clinical provider networks, including Non-Emergency Medical Transportation (NEMT). By integrating clinical and non-clinical member benefits, Alivi's healthcare foundation brings a unique set of core competencies that effectively remove barriers to care and positively impact the path of care. As the only healthcare company that has developed a NEMT benefit management solution, it was a natural outgrowth to serving Medicaid and Medicare requirements through a unique care coordinator model. Outside of NEMT, Alivi Health also provides end-to-end utilization management programs for many specialty clinical benefits such as Physical Therapy, Occupational Therapy, Speech Therapy, ABA Therapy, Vision, and others. At Alivi Health, our clinically integrated approach to delivering care gives us a distinct advantage in addressing care gaps and improving adherence.

Offices: 5775 Blue Lagoon Dr, Suite 450, Miami, Florida 33126, US

Ancillary and Supplemental BenefitsNEMTNon-Emergency Medical TransportationHealthcareCard BenefitsTransportation BenefitSpecialty BenefitOTC CardTherapy BenefitAcupuncture Benefit
View all jobs at Alivi

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