Major Activities Receive and count working cash at beginning of shift. Identify customers, validate and cash checks during conduct of transactions Accept cash and checks for deposit and check accuracy of deposit slip. Pr…
At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll…
At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll…
Asset Based Lending Customer Support, London/ Manchester
Greater London, England, United Kingdom · Hybrid
Mid level$4.8B raised
At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll…
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Full-time
bachelor degree, professional certificate
Posted 15d ago
~40 hrs/week
Responsibilities
Responsible for processing cash deposits, withdrawals, and balancing the cash drawer daily. The role also involves promoting bank products and ensuring all transactions comply with bank procedures.
Requirements
Requires a bachelor's degree in banking, finance, or a related field with 1-2 years of relevant experience. Proficiency in English, Dari, and Pashto, along with basic computer skills, is required.
Full job description
Major Activities
Receive and count working cash at beginning of shift.
Identify customers, validate and cash checks during conduct of
transactions
Accept cash and checks for deposit and check accuracy of deposit
slip.
Process cash withdrawals
Record all transactions promptly, accurately and in compliance with
bank procedures.
Balance cash drawer throughout the day with final balancing at end
of day.
Answer inquiries regarding checking and savings accounts and other
bank related products.
Checks banknotes
received on validity.
Regularly check and monitor the cash position of the TILL and
ensure that physical cash is tallying with the system at any point of time
during the bank’s working hours.
Count all available physical cash in the TILL at the closure of
every working day.
Ensure strict control over selecting the right customers account
for cash deposit and withdrawal
Resolve issues and problems with customer accounts at the level of
cash activities.
Explain advice and promote bank products and services to customers.
Any other assignments as given by line manager.
Requirements
Educational Qualifications:
Bachelor or higher
degree in banking and finance, business, Islamic banking and related fields
Holder of banking
certificates, if any.
Experience:
1 year experience in cash counting area
(prefer in banking sector) or
2
years’ experience in general administrative field.
Skills & Competencies:
Familiarized with
Bank software, General Polices, Banking Laws
Should have understanding of basic accounting.
Should be able to speak, write and understand Dari, Pashto and
English.
Computer skill (Windows + MS office)
Strong communication and customer
relationship management.
Managerial skills.
Hardworking and team player.
Decision maker.
Analytical skill
Good listening
Problem solving
Customer Service & customer relationship management skill
Good Mathematics, finance and cash counting
skills
We're here to keep you updated on AIB Group news, financial services industry insights, expert business reports and all the latest AIB career opportunities.
We are one of Ireland’s major retail banks serving personal, business and corporate customers. We offer a range of banking products and services such as mortgages, savings and business banking.
We have a customer centric view, always putting the customer first and supporting our customers at every stage. We have over 2.3m million customers using our multifaceted service. We provide our customers with a diverse range of contact channels; through our branches, commercial centres and our direct channels, such as AIB internet and telephone banking, self-service banking and our award-winning mobile banking app.
AIB has a presence in Northern Ireland through its community-based full service bank, AIB NI, and in Britain where AIB GB serves its target audience of SMEs, owner-managed businesses and professional firms. EBS is also now part of the AIB Group and offers mortgage and deposit products and services from its own branch network.
This is a public channel so never post your personal or account details. AIB provides banking related services in Ireland and all AIB content is intended for use in Ireland. Information is correct at time of posting and may be subject to change. No comments made by any employee, agent or contractor of AIB or any user should be construed as financial, investment or other specialist advice or as recommendations. AIB is not liable for any comments/postings on this channel.
AIB Social Media Terms of Use and Privacy Statement apply https://aib.ie/social/social-media-privacy
AIB and AIB Group are registered business names of Allied Irish Banks, p.l.c. Registered Office
Offices: AIB Group, Molesworth Street , Dublin 2 2, IE
We're here to keep you updated on AIB Group news, financial services industry insights, expert business reports and all the latest AIB career opportunities.
We are one of Ireland’s major retail banks serving personal, business and corporate customers. We offer a range of banking products and services such as mortgages, savings and business banking.
We have a customer centric view, always putting the customer first and supporting our customers at every stage. We have over 2.3m million customers using our multifaceted service. We provide our customers with a diverse range of contact channels; through our branches, commercial centres and our direct channels, such as AIB internet and telephone banking, self-service banking and our award-winning mobile banking app.
AIB has a presence in Northern Ireland through its community-based full service bank, AIB NI, and in Britain where AIB GB serves its target audience of SMEs, owner-managed businesses and professional firms. EBS is also now part of the AIB Group and offers mortgage and deposit products and services from its own branch network.
This is a public channel so never post your personal or account details. AIB provides banking related services in Ireland and all AIB content is intended for use in Ireland. Information is correct at time of posting and may be subject to change. No comments made by any employee, agent or contractor of AIB or any user should be construed as financial, investment or other specialist advice or as recommendations. AIB is not liable for any comments/postings on this channel.
AIB Social Media Terms of Use and Privacy Statement apply https://aib.ie/social/social-media-privacy
AIB and AIB Group are registered business names of Allied Irish Banks, p.l.c. Registered Office
Offices: AIB Group, Molesworth Street , Dublin 2 2, IE