Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
We are seeking a highly analytical and diplomatic Support Business Analyst to bridge the gap between our clients, internal stakeholders, and technical/product teams. In this role, you will analyze incoming requests, disc…
Skills: Business Analysis, Technical Support, Conflict Resolution, Stakeholder Management, Requirement Analysis
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote Solely
The Technical Business Analyst is the bridge between ambiguous business intent and deterministic, buildable specifications for AvantoDev's data and agentic projects. Our platform turns Standard Operating Procedures into …
Skills: SQL, Requirements Engineering, EARS, Gherkin, Data Modeling
Bogota, Capital District, RAP (Especial) Central, Colombia • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as a mediator between clients, internal stakeholders, and technical teams to analyze requests and coordinate solutions. Manage internal expectations and translate customer pain points into actionable technical requirements.
Requires 2+ years of experience in Business Analysis, Technical Support, or Customer Success within a software environment. Must possess advanced conflict resolution skills and proficiency in ticketing systems like Jira or Zendesk.
We are seeking a highly analytical and diplomatic Support Business Analyst to bridge the gap between our clients, internal stakeholders, and technical/product teams. In this role, you will analyze incoming requests, discern core requirements, and coordinate effective solutions. Crucially, you will act as a masterful mediator and negotiator within the company. You will be tasked with navigating complex internal dynamics, skillfully managing expectations, and aligning cross-functional teams—especially when dealing with high-tension situations, conflicting priorities, or demanding internal clients.
Key Responsibilities
Basic Requirements
Desirable Skills (Plus)
We turn complex enterprises into AI-native organizations with operating model, teams, and processes to ship AI at scale.
We help enterprises become AI-native by embedding the operating model, culture, teams, and processes required to design, deliver, and scale AI-powered systems across the business. Instead of selling you one more “AI agent” or tool, we help you build the capability to continuously improve Sales, Finance, Operations, Support, and HR with AI—on your terms, not a vendor’s. What We Do • AI Readiness Assessments Fast, executive-level diagnostics that reveal your real baseline: systems, workflows, data, governance, and delivery capacity. You get a clear picture of where you are, where AI can realistically move the bottom line, and what must change to support it. • AI-Native Delivery Units Embedded, high-performance units (led by senior AI Dream Builders) that build, test, and deploy AI-powered systems and agents for complex workflows—using your data, your context, and your guardrails. • AI-Native Operating Model Design We define how AI work flows through your organization: how initiatives are prioritized, how decisions are made and approved, how risks are managed, and how delivery scales without chaos. • Function Modernization We modernize core functions—Sales, Finance, Support, HR, Operations—with AI-native systems tailored to your workflows, not generic SaaS. Every system strengthens the next, and knowledge stays inside your enterprise. Why Enterprises Work With Us • They’re done with AI theater and scattered pilots. • They want structural advantage, not just tools. • They know that buying agents is not the same as being AI-native. • They need to move fast, without waiting years to “figure it out” while competitors quietly use AI to improve margins and throughput. If you’re ready to move from “experimenting with AI” to operating as an AI-native enterprise, start with an AI Readiness Assessment and a clear plan—then build the capability to deliver, again and again.
Offices: Fort Lauderdale, Florida 33071, US · Bogota , 11001, CO · Pleasanton, California 94588, US
We turn complex enterprises into AI-native organizations with operating model, teams, and processes to ship AI at scale.
We help enterprises become AI-native by embedding the operating model, culture, teams, and processes required to design, deliver, and scale AI-powered systems across the business. Instead of selling you one more “AI agent” or tool, we help you build the capability to continuously improve Sales, Finance, Operations, Support, and HR with AI—on your terms, not a vendor’s. What We Do • AI Readiness Assessments Fast, executive-level diagnostics that reveal your real baseline: systems, workflows, data, governance, and delivery capacity. You get a clear picture of where you are, where AI can realistically move the bottom line, and what must change to support it. • AI-Native Delivery Units Embedded, high-performance units (led by senior AI Dream Builders) that build, test, and deploy AI-powered systems and agents for complex workflows—using your data, your context, and your guardrails. • AI-Native Operating Model Design We define how AI work flows through your organization: how initiatives are prioritized, how decisions are made and approved, how risks are managed, and how delivery scales without chaos. • Function Modernization We modernize core functions—Sales, Finance, Support, HR, Operations—with AI-native systems tailored to your workflows, not generic SaaS. Every system strengthens the next, and knowledge stays inside your enterprise. Why Enterprises Work With Us • They’re done with AI theater and scattered pilots. • They want structural advantage, not just tools. • They know that buying agents is not the same as being AI-native. • They need to move fast, without waiting years to “figure it out” while competitors quietly use AI to improve margins and throughput. If you’re ready to move from “experimenting with AI” to operating as an AI-native enterprise, start with an AI Readiness Assessment and a clear plan—then build the capability to deliver, again and again.
Offices: Fort Lauderdale, Florida 33071, US · Bogota , 11001, CO · Pleasanton, California 94588, US
