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Jobs at ADVENT (Now Hiring) — 13 open

ADVENT logoADVENT

Help Desk Support Technician

Wauwatosa, Wisconsin, United States · On-site

$56k–$84k/yr

Mid level

Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: H…

Skills: Technical Support, Hardware Diagnostics, Software Troubleshooting, Active Directory, TCP/IP

ADVENT logoADVENT

Medical Assistant

Indianapolis, Indiana, United States · On-site

$18/hr–$23/hr

Mid level

Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: M…

Skills: Patient Care, Medical Documentation, Vital Signs Monitoring, EMR Proficiency, Patient Scheduling

ADVENT logoADVENT

Physician Assistant/Nurse Practitioner - full or part time option

Saint Cloud, Minnesota, United States · On-site

$66k–$83k/yr

Mid level

Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: P…

Skills: Patient Assessment, Physical Examinations, Medical History Taking, Patient Education, In-office Procedures

ADVENT logoADVENT

Physician Assistant/Nurse Practitioner

Appleton, Wisconsin, United States · On-site

$107k–$122k/yr

Mid level

Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: P…

Skills: Patient Assessment, Physical Examinations, Medical History Taking, Patient Education, Clinical Procedures

ADVENT logoADVENT

Regional Provider Liaison

Wauwatosa, Wisconsin, United States · On-site

Senior

Description Regional Provider Liaison for Wisconsin and Illinois – Join a Team That’s Redefining Healthcare At ADVENT, we’re not your typical healthcare provider — and we’re proud of it. We're a purpose-driven team commi…

Skills: Physician Relationship Management, Healthcare Business Development, Provider Outreach, Strategic Planning, Community Outreach

ADVENT logoADVENT

Patient Services Representative / Medical Assistant - Part-Time

Columbus, Ohio, United States · On-site

$18/hr–$25/hr

Entry level

Description Rediscover Purpose At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Work in our newest OH cli…

Skills: Patient Registration, Taking Vitals, Electronic Health Records, Medical Scheduling, Inventory Management

ADVENT logoADVENT

Medical Assistant / Patient Services Representative

Columbus, Ohio, United States · On-site

$18/hr–$25/hr

Entry level

Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Work in our n…

Skills: Patient Care, Medical Documentation, Vital Signs Monitoring, EMR Proficiency, Patient Scheduling

ADVENT logoADVENT

Medical Assistant

Woodmere, Ohio, United States · On-site

$17/hr–$25/hr

Mid level

Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: M…

Skills: Patient Care, Medical Documentation, Vital Signs Monitoring, Electronic Medical Records, Patient Scheduling

ADVENT logoADVENT

Medical Assistant

Village of Plover, Wisconsin, United States · On-site

$18/hr–$25/hr

Entry level

Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: M…

Skills: Patient Care, Medical Documentation, Vital Signs Monitoring, Electronic Medical Records, Patient Scheduling

ADVENT logoADVENT

Patient Services Representative/Medical Assistant

Wilson County, Tennessee, United States · On-site

$15/hr–$23/hr

Entry level

Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: P…

Skills: Patient Registration, Vital Signs, Electronic Health Records, Triage, Medical Supply Inventory

ADVENT logoADVENT

Patient Services Representative/Medical Assistant

Murfreesboro, Tennessee, United States · On-site

$15/hr–$23/hr

Entry level

Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: P…

Skills: Patient Registration, Vital Signs, Electronic Health Records, Triage, Medical Equipment Sanitization

ADVENT logoADVENT

Medical Assistant Float - Part-Time

Chicago, Illinois, United States · On-site

$18/hr–$26/hr

Entry level

Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: M…

Skills: Patient Care, Medical Documentation, Vital Signs Monitoring, EMR Proficiency, Patient Scheduling

ADVENT logoADVENT

Physician - South Bend, IN

South Bend, Indiana, United States · On-site

Senior

Description Discover Balance. Redefine ENT Care. Who We Are At ADVENT, we’re transforming how ENT care is delivered. As a physician-led practice, with a team of 19 physicians and 62 advanced practice providers, we provid…

Skills: Otolaryngology, Patient Care, Communication Skills, EMR Proficiency, Customer Service

ADVENT logo

Help Desk Support Technician

ADVENT

Wauwatosa, Wisconsin, United States • On-site

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Mid level

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  • $56k–$84k/yr
  • Full-time
  • 22 days of PTO, Holiday pay, Health insurance, Dental insurance, Vision insurance, Employer paid HRA account
  • Posted 7d ago
  • ~40 hrs/week

Responsibilities

Serve as the central point of contact for IT issues, providing technical support for hardware, software, and network communications. Manage inbound service tickets to resolve user problems and develop knowledge base articles to assist the team.

Requirements

Requires 2-3 years of Help Desk experience and basic knowledge of networking, Active Directory, and hardware troubleshooting. Must possess a valid driver's license and be able to travel up to 20%.

Full job description

Description

Rediscover Purpose with ADVENT

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Now Hiring: Help Desk Support Technician

Location: Wauwatosa, WI

Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success.

The IT Help Desk Technician is the central point of contact for IT issues, providing technical support so ADVENT can continue unlocking potential.

How You Will Contribute:

  • Provide technical support for employees experiencing problems related to computer hardware, software, business unit applications, computer communications (LAN/WAN), and telephone problems
  • Monitor and work within inbound service requests (tickets), answering incoming Help Desk calls, and escalate issue as necessary to ensure user's downtime due to technology issues is limited
  • Analyze and resolve problems with a goal of 90% First Call Resolution
  • Complete requests for password resets, user account creation, user account deletion, printer, hardware diagnostics, timely hardware, and software upgrades
  • Assign users and computers to proper business groups in Active Directory
  • Monitor and remove virus, spy ware and other non-authorized software
  • Develop knowledge base articles
  • Coach other help desk team members

What We're Looking For:

  • 2-3 years of experience in a Help Desk role
  • Ability to work in a constantly changing fast paced environment
  • Excellent verbal and written communication skills
  • Comfortable working directly with end users, face to face and over the phone
  • Ability to provide periodic after-hours support
  • Basic knowledge of the following:
    • Networking Concepts (TCP/IP, routing, switching)
    • Hardware for HP workstations and servers
    • Mapped drives/shares
    • Viruses or spyware removal
    • Smartphone configuration and troubleshooting
    • Setup of Outlook or other email clients, email archives
    • Install and configuration of applications, printers & printer settings
    • VPN and remote access solutions
    • Microsoft Office software
    • Active Directory and Group Policy (a plus)
    • Valid driver's license
    • Ability to travel up to 20%

What's it Like Working at ADVENT?

  • Culture that embraces being kind, is solutions minded, and encourages you to ask questions
  • 22 days of PTO (prorated your first year based on start date) & holiday pay
  • Top-notch health, dental, and vision insurance with generous employer paid HRA account
  • 401K Contribution
  • Be a part of a Milwaukee Best Places to Work Team
  • Schedule: Monday-Friday, 8am-5pm

Related keywords

Help DeskIT SupportLAN/WANTCP/IPRoutingSwitchingHP WorkstationsHP ServersMapped DrivesSpyware RemovalOutlookVPNRemote AccessMicrosoft OfficeActive DirectoryGroup Policy

About ADVENT

LinkedInVisit site

ADVENT is a medical practice that helps people live better with simple in-office sinus and snoring solutions.

Industry
Medical Practices
Company size
201-500 employees
Founded
2004
Headquarters
Milwaukee, Wisconsin
LinkedIn followers
3,081

ADVENT knows you want to be your best self. We understand your inability to breathe freely and sleep well hinders your quality of life, which is why we pioneered simple in-office sinus and snoring solutions to help you live the life you were meant to live. Schedule your appointment, stop living in a pharmacy aisle and get back to your life, so you can enjoy the big moments and small ones, too.

Offices: 2885 N Mayfair Rd, Milwaukee, Wisconsin 53222, US · 10610 N Port Washington Rd, Mequon, Wisconsin 53092, US · 1360 Pabst Farms Circle, B, Oconomowoc, Wisconsin 53066, US · 500 W Drexel Ave, Oak Creek, Wisconsin 53154, US · 8500 75th St, #101, Pleasant Prairie, Wisconsin 53158, US

OtolaryngologySnoring TreatmentMinimally-Invasive ENT Treatment OptionsSleep ApneaIn-Office ImagingIn-Office Balloon SinuplastyImmunotherapyAsthmaSleep DisorderSinusitis
View all jobs at ADVENT

About ADVENT

LinkedInVisit site

ADVENT is a medical practice that helps people live better with simple in-office sinus and snoring solutions.

Industry
Medical Practices
Company size
201-500 employees
Founded
2004
Headquarters
Milwaukee, Wisconsin
LinkedIn followers
3,081

ADVENT knows you want to be your best self. We understand your inability to breathe freely and sleep well hinders your quality of life, which is why we pioneered simple in-office sinus and snoring solutions to help you live the life you were meant to live. Schedule your appointment, stop living in a pharmacy aisle and get back to your life, so you can enjoy the big moments and small ones, too.

Offices: 2885 N Mayfair Rd, Milwaukee, Wisconsin 53222, US · 10610 N Port Washington Rd, Mequon, Wisconsin 53092, US · 1360 Pabst Farms Circle, B, Oconomowoc, Wisconsin 53066, US · 500 W Drexel Ave, Oak Creek, Wisconsin 53154, US · 8500 75th St, #101, Pleasant Prairie, Wisconsin 53158, US

OtolaryngologySnoring TreatmentMinimally-Invasive ENT Treatment OptionsSleep ApneaIn-Office ImagingIn-Office Balloon SinuplastyImmunotherapyAsthmaSleep DisorderSinusitis
View all jobs at ADVENT

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