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Full-time
associate degree, professional certificate
Posted 3d ago
~40 hrs/week
Responsibilities
The FSR supports the development, testing, and assembly of C-UAS systems while collaborating with engineering and production teams. They are responsible for resolving product issues in military environments and developing technical and safety manuals.
Requirements
Requires an associate degree or 2 years of military experience with C-UAS programs, along with proficiency in Microsoft Office. Candidates must be willing to travel 50% (including overseas) and obtain Tower Climbing Certification.
Full job description
ATSC Field Service Representative (FSR)
Location: Gilbert, AZ and El Paso, TX
Clearance: U.S. Customs and Border Protection (CBP), Background Investigation (BI) preferred; lack of an active clearance is not a disqualification.
SUMMARY
Advanced Technology Systems Company in Gilbert, AZ is looking for an individual with experience with C-UAS systems or similar Intelligence Surveillance Reconnaissance (ISR) FSR roles that can support ATSC programs in multiple roles while being trained to assume a greater role within ATSC programs. This person will work closely with Engineering, Production, Supply Chain and Technical Writer and Program Management while reporting to the Training Manager.
ESSENTIAL RESPONSIBILITIES:
Develop information necessary to publish Safety Manuals and Technical/User Manuals. Receive training as a Field Service Representative (FSR).
Receive training in technical areas such as electrical systems, communications, radio, cameras, IT networking, vehicles, mechanics etc.
Work directly with C-UAS engineers to support the development, testing and demonstration of C-UAS systems.
Work directly with the Production team in assembling C-UAS systems.
Work directly with Program Management providing assistance where needed.
Resolve product or service problems by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; as it pertains to the military field environment
Build sustainable relationships of trust through open and interactive communication
Identify and qualify new and emerging opportunities
Attend regular status meetings as directed to effectively communicate relevant project information
Resolve and/or escalate issues in a timely fashion
Communicate difficult/sensitive information tactfully
REQUIRED QUALIFICATIONS
Associate degree in an applicable field of study
2 yrs Military experience with a C-UAS program as either an Operator/FSR or Instructor (Instructor or Trainer certifications preferred) may be used in leu of degree.
Experience within the DOD programs
Proficiency within Microsoft Office Suite, specifically PowerPoint and Word
Self-motivated individual who can work independently or as a team
Confidentiality and company loyalty are a must
Able to interface with VIP’s, personnel, international executives, and others
Able to multi-task and adapt in a fast-paced environment
Detail oriented with strong follow through and organizational skills
Good writing, technical, analytical, and problem-solving skills
U.S. Customs and Border Protection (CBP), Background Investigation (BI) preferred; lack of an active clearance is not a disqualification.
Must be willing to travel and work overseas. Approximately 50%
Must have Tower Climbing Certification or able to obtain one within 60 days
Remote work is not authorized for this position
PHYSICAL DEMANDS & WORK ENVIRONMENT
Work is typically performed in an office or outdoor setting
While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, talk, hear and see.
Must have the ability to lift 15-25 pounds
Must be able to read, write and speak English
Travel overseas may be required
ATSC is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We invite resumes from all interested parties including women, minorities, veterans and persons with disabilities.
Advance Technology Systems Company is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Advanced Technology Systems Co. (ATSC) is a privately held US Defense contractor headquartered just outside of Washington D.C. in McLean, Virginia, ATSC has developed a unique and proven business model that operates with the US Federal Government while leveraging its interests in the Middle East, Africa, Southwest Asia, and Europe. ATSC’s McLean-based headquarters and our engineering and production facilities are currently performing on multiple programs with the US Army, USAF, US Navy, NASA, US Dept of State, DOJ, and DHS. We pride ourselves on having established a solid foundation of business procedures and processes for delivering advanced solutions world wide for performing in the Middle East, Southwest Asia, Europe and the USA.
ATSC is a world leader in Border and Maritime Security Surveillance, Counter Terrorism, Force Protection, C4ISR, Logistics support, fixed and rotary wing repair and overhaul, training, maintenance, CBRNE, Precision Air drop, and Foreign Military Sales (FMS) with over 30 years of experience working with the United States Government and Allied Nations on security cooperation programs around the globe. Our team has a proven record of managing every aspect of the US Government Programs in support of our US troops and US Allied countries in theater. We build solutions.
Offices: 2010 Corporate Ridge, Suite 910, McLean, Virginia 22102, US · 1620 W Sunrise Blvd, Gilbert, Arizona 85233, US
LogisticsCommunicationsBorder and Maritime SurveillanceSystem IntegrationForce ProtectionForeign Military SalesCBRNEAviation MaintenanceCritical Asset ProtectionMaritime Domain Awareness
Advanced Technology Systems Co. (ATSC) is a privately held US Defense contractor headquartered just outside of Washington D.C. in McLean, Virginia, ATSC has developed a unique and proven business model that operates with the US Federal Government while leveraging its interests in the Middle East, Africa, Southwest Asia, and Europe. ATSC’s McLean-based headquarters and our engineering and production facilities are currently performing on multiple programs with the US Army, USAF, US Navy, NASA, US Dept of State, DOJ, and DHS. We pride ourselves on having established a solid foundation of business procedures and processes for delivering advanced solutions world wide for performing in the Middle East, Southwest Asia, Europe and the USA.
ATSC is a world leader in Border and Maritime Security Surveillance, Counter Terrorism, Force Protection, C4ISR, Logistics support, fixed and rotary wing repair and overhaul, training, maintenance, CBRNE, Precision Air drop, and Foreign Military Sales (FMS) with over 30 years of experience working with the United States Government and Allied Nations on security cooperation programs around the globe. Our team has a proven record of managing every aspect of the US Government Programs in support of our US troops and US Allied countries in theater. We build solutions.
Offices: 2010 Corporate Ridge, Suite 910, McLean, Virginia 22102, US · 1620 W Sunrise Blvd, Gilbert, Arizona 85233, US
LogisticsCommunicationsBorder and Maritime SurveillanceSystem IntegrationForce ProtectionForeign Military SalesCBRNEAviation MaintenanceCritical Asset ProtectionMaritime Domain Awareness