Sydney, New South Wales, Australia · On-site
Company Description mlcoa is a long‑established, international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self‑insured organisations and th…
Skills: Customer Service, Medical Scheduling, Interpersonal Communication, Prioritisation, Attention To Detail
Penrith, New South Wales, Australia · Hybrid
Company Description We are one of the largest providers to the NDIS, with a multi-disciplinary team approach, tailored to the needs and goals of our participants and their family. Job Description We are looking for an Oc…
Skills: Clinical Supervision, Mentoring, Workflow Optimisation, Caseload Management, Leadership
Penrith, New South Wales, Australia · Hybrid
Company Description We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a multi-disciplinary team approach, buildi…
Skills: Behaviour Support, Person-Centred Planning, Positive Behaviour Support Framework, Report Writing, Caseload Management
Melbourne, Victoria, Australia · Hybrid
Company Description mi-Support provides the health industry with a better way to manage and operate medical practices. We provide best-of-class health services management and administration solutions that reduce costs an…
Skills: Quality Assurance, Proofreading, Editing, Microsoft Word, Attention To Detail
Upper Coomera, Queensland, Australia · Hybrid
$100k–$110k/yr
Job Description About the role We have an opportunity for a like-minded registered Psychologist who shares the same values of person-centered care, empowerment, education, and evidence-based practice. Supporting both chi…
Skills: Person-centered care, Evidence-based practice, Psychological assessment, Intervention planning, Multidisciplinary collaboration
Brisbane, Queensland, Australia · Hybrid
$100k–$110k/yr
Job Description We have a part-time opportunity for a like-minded registered Psychologist who shares the same values of person-centered care, empowerment, education, and evidence-based practice. Supporting both children …
Skills: Person-centered care, Evidence-based practice, Psychological assessment, Intervention planning, Multidisciplinary collaboration
Gold Coast City, Queensland, Australia · Hybrid
Company Description IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counsel…
Skills: Case Management, ADL Assessments, Clinical Reasoning, Stakeholder Management, Time Management
Sydney, New South Wales, Australia · Hybrid
Company Description Welcome to Ability Action Australia! We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a mul…
Skills: Speech Pathology, Case Management, Early Intervention, Dysphagia Management, AAC
Caringbah, New South Wales, Australia · Hybrid
Company Description Welcome to Ability Action Australia! We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a mul…
Skills: Speech Pathology, Early Intervention, Paediatrics, Dysphagia Management, AAC
Penrith, New South Wales, Australia · Hybrid
Company Description Where your OT career begins… and your future takes shape. Hey future OT extraordinaire! If you're graduating in 2026 and looking for a workplace where you feel supported, valued, mentored, celebrated …
Skills: Clinical Assessments, Report Writing, Patient Advocacy, Therapy Support, Case Management
Campbelltown, New South Wales, Australia · Hybrid
Company Description Where your OT career begins… and your future takes shape. Hey future OT extraordinaire! If you're graduating in 2026 and looking for a workplace where you feel supported, valued, mentored, celebrated …
Skills: Clinical Assessments, Report Writing, Patient Advocacy, Therapy Support, Case Management
Alexandria, New South Wales, Australia · Hybrid
Company Description Where your OT career begins… and your future takes shape. Hey future OT extraordinaire! If you're graduating in 2026 and looking for a workplace where you feel supported, valued, mentored, celebrated …
Skills: Clinical Assessments, Report Writing, Patient Advocacy, Therapy Support, Case Management
Penrith, New South Wales, Australia · Hybrid
Company Description Are you graduating as a Speech Pathologist and ready to kickstart your career somewhere that actually supports you, cheers for you, mentors you, and celebrates your wins? Welcome to Ability Action Aus…
Skills: Clinical Assessments, Report Writing, Therapy Support, Patient Advocacy, Communication
Penrith, New South Wales, Australia · Hybrid
Company Description We are one of the largest providers to the NDIS, with a multi-disciplinary team approach, tailored to the needs and goals of our participants and their family. Job Description Our team at #AAA is grow…
Skills: Case Management, Clinical Supervision, Coaching, NDIS Compliance, Multi-disciplinary Collaboration
Parramatta, New South Wales, Australia · Hybrid
Company Description We are one of the largest providers to the NDIS, with a multi-disciplinary team approach, tailored to the needs and goals of our participants and their family. Job Description Our team at #AAA is grow…
Skills: Caseload Management, Clinical Supervision, Coaching, NDIS Framework, Multi-disciplinary Collaboration
Blacktown, New South Wales, Australia · Hybrid
Company Description We are one of the largest providers to the NDIS, with a multi-disciplinary team approach, tailored to the needs and goals of our participants and their family. Job Description Our team at #AAA is grow…
Skills: Caseload Management, Clinical Supervision, Coaching, NDIS Framework, Multi-disciplinary Collaboration
Penrith, New South Wales, Australia · Hybrid
Company Description We are one of the largest providers to the NDIS, with a multi-disciplinary team approach, tailored to the needs and goals of our participants and their family. Job Description Our team at #AAA is grow…
Skills: Case Management, Clinical Supervision, Coaching, NDIS Framework, Multi-disciplinary Collaboration
Sydney, New South Wales, Australia · Hybrid
Company Description We are one of the largest providers to the NDIS, with a multi-disciplinary team approach, tailored to the needs and goals of our participants and their family. Job Description Our team at #AAA is grow…
Skills: Speech Pathology, Caseload Management, Standardised Assessments, Evidence-Based Therapy, Communication Skills
Melbourne, Victoria, Australia · Hybrid
Company Description Welcome to Ability Action Australia! We’re a national therapy services provider helping NDIS participants, kids, teens and adults get more out of life every day. Our teams are supportive, our vibes ar…
Skills: Clinical Assessments, Report Writing, Therapy Delivery, Patient Advocacy, Communication
Melbourne, Victoria, Australia · Hybrid
Company Description Welcome to Ability Action Australia! We’re a national therapy services provider helping NDIS participants, kids, teens and adults get more out of life every day. Our teams are supportive, our vibes ar…
Skills: Occupational Therapy, Clinical Assessment, Report Writing, Patient Advocacy, Case Management
Sydney, New South Wales, Australia • On-site
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The role involves coordinating medical services and scheduling appointments for ADF Veterans within a fast-paced environment. Key duties include managing busy inboxes and providing operational support to consultant practitioners.
Candidates must have demonstrated experience in customer service within a medical setting, with DVA experience being desirable. Strong communication skills and proficiency in Microsoft Office are required.
mlcoa is a long‑established, international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self‑insured organisations and the legal profession.
As our business continues to grow, we are expanding our team to ensure we continue delivering exceptional service, guided by our core values – Care, Accountability, Teamwork, Integrity and Excellence.
We are seeking an energetic and motivated Client Services Officer with experience delivering high‑quality customer service in a fast‑paced medical environment. Reporting to the Team Leader, you will play a key role in supporting the ADF Veteran Community by providing guidance, coordinating services and arranging suitable appointments with our extensive network of specialist consultants.
Key responsibilities include, but are not limited to:
To be considered for this role, you will have:
mlcoa offers a dynamic, supportive team environment where client focus, collaboration and respect are central to how we work.
The benefits we offer:
By joining mlcoa you’ll also be part of the MedHealth family, a purpose-built collection of industry leading health, medical and employment brands.
Click on the APPLY button or please contact Anna Nguyen, Talent Acquisition Advisor on and reference job ID REF9972L to have a confidential discussion.
Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Supporting NDIS participants to get more out of life today
Ability Action Australia is an approved provider of NDIS registered therapeutic, positive behaviour and employment supports across Australia. Our dedicated team of clinicians provide a broad range of fast and tailored assessment and therapy services to improve people’s capabilities and support them achieving their goals. Our purpose is to provide ease of access, reliable health and wellbeing services that enable NDIS participants to get more out of life today. Ability Action Australia is part of MedHealth. MedHealth supports thousands of people every year to achieve better life and health outcomes through a unique combination of strengths, capabilities and resources which span employment, medical opinion, advisory, rehabilitation and return to work services. Delivering localised expertise in more than 300 locations across Australia, we are wherever our customer need us most, when they need us.
Offices: 31 Market St, Suite 3201, Sydney, New South Wales 2000, AU · 8 Beulah Rd, Ground Floor, Norwood, South Australia 5067, AU · 15 Lambton Rd, Broadmeadow, New South Wales 2292, AU · 490 Northbourne Av, Suite 4, Level 5, Dickson, Australian Capital Territory 2602, AU
Supporting NDIS participants to get more out of life today
Ability Action Australia is an approved provider of NDIS registered therapeutic, positive behaviour and employment supports across Australia. Our dedicated team of clinicians provide a broad range of fast and tailored assessment and therapy services to improve people’s capabilities and support them achieving their goals. Our purpose is to provide ease of access, reliable health and wellbeing services that enable NDIS participants to get more out of life today. Ability Action Australia is part of MedHealth. MedHealth supports thousands of people every year to achieve better life and health outcomes through a unique combination of strengths, capabilities and resources which span employment, medical opinion, advisory, rehabilitation and return to work services. Delivering localised expertise in more than 300 locations across Australia, we are wherever our customer need us most, when they need us.
Offices: 31 Market St, Suite 3201, Sydney, New South Wales 2000, AU · 8 Beulah Rd, Ground Floor, Norwood, South Australia 5067, AU · 15 Lambton Rd, Broadmeadow, New South Wales 2292, AU · 490 Northbourne Av, Suite 4, Level 5, Dickson, Australian Capital Territory 2602, AU
