Akshita Jain

Experience

1. W

   Williams-Sonoma, Inc.

   • Senior Product Manager AI/ML

     Sep 2024 - Present · 1 yr·San Francisco Bay Area·Current

     {"0":{"type":"textComponent","text":"Developing cutting-edge GenAI Search and Shopping experiences at Williams-Sonoma, Inc., utilizing Conversational AI, chatbots, and pattern recognition to enhance customer engagement. Revolutionizing e-commerce interactions by integrating proactive behavior, transforming the way customers connect with WSI family of brands.\n\nDeveloped a scalable GenAI-powered SEO automation tool, using LLMs to ingest raw data, identify high-opportunity keywords, generate optimized on-page and off-page SEO content, and perform built-in quality checks — reducing manual work from 1 month to under 3 hours for 10,000+ pages and driving organic growth on high-revenue product categories.\n\nLed the creation of an AI-driven HR automated Tool suite, leveraging Agentic AI, LLMs, and machine learning to personalize job postings, evaluate DEI criteria, assess resumes/interviews, and design custom onboarding, cutting hiring timelines by 50% and ensuring alignment with brand voice and values.\n\nBuilt an AI image generation pipeline, using multimodal models to generate missing lifestyle imagery, color swaps, and texture variations — cutting creative ops load by 45% and reducing vendor spend by 25%.\n\nLaunched a 0-1 personalized Espresso Finder product, using behavioral segmentation and conversational AI to match users with best-fit products — boosting conversion rates by 32% and transforming digital selling experiences.\n\nDefined product requirements and led development of GenAI-powered Search & Shopping experiences across WSI brands, using AI to personalize journeys for millions — driving $10M+ in incremental revenue."}}

2. S

   Stealth Mode

   • Principal Product Manager

     Oct 2023 - Sep 2024 · 1 yr·San Francisco Bay Area

     {"0":{"type":"textComponent","text":"Worked on Product Discovery at a stealth-mode startup called \"Transket.\" My responsibilities involved shaping the product concept, developing user stories & user journeys, validating product designs & market trends, and crafting a compelling value proposition.\n\nSuccessfully launched Beta Prototype in the market, validating product need."}}

3. C

   Career Break

   • Personal goal pursuit

     Jun 2023 - Oct 2023 · 5 mos·San Francisco Bay Area

     {"0":{"type":"textComponent","text":"Over past few months, I've been on a global odyssey transitioning from Halifax's coastal charm to the techy heartbeat of San Francisco.\n\nShowcased resilience and mental fortitude by successfully navigating a variety of rigorous physical challenges: backpacked the Dolomites and undertook Via Ferrata activities in Europe, earned a PADI scuba certification in the clear waters of Greece, and completed a demanding 14-day trek to Everest Base Camp, all of which highlight my commitment to achieving personal excellence and overcoming physical and mental obstacles.\n\nGained a deeper appreciation for cultural nuances, managed change effectively, and developed ironclad perseverance, ready to apply these skills in professional endeavors"}}

4. P

   Permanent Full-time · 4 yrs

   • Lead Product Manager - Global Operations

     Jul 2022 - May 2023 · 11 mos
   • Senior Product Manager - M&A

     Sep 2020 - Jul 2022 · 1 yr 11 mos
   • Product Manager

     Jun 2019 - Sep 2020 · 1 yr 4 mos
5. 

   Vivah-Sterling Silver Jewellery & Accessories · Part-time

   • Digital Product Owner

     Jan 2018 - Dec 2019 · 2 yrs·Halifax, Nova Scotia, Canada

     {"0":{"type":"textComponent","text":"Created and managed social media pages (Facebook & Instagram) to market the Vivah brand, specializing in sterling silver jewelry, while overseeing online sales on platforms like Amazon and eBay. \n\nResponsible for establishing and maintaining a strong online presence to drive online retail sales for Vivah's sterling silver jewelry."}}

Education

1. 
   ESSCAStudy Abraod Program, International Business2018 - 2018
2. 
   Saint Mary's UniversityMaster of Business Administration - MBA, Business Administration and Management, General2017 - 2019

Skills

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