Quality Engineer

Job Details: Job Location: ZZI North Prairie - North Prairie, WI, Position Type: Full Time, Salary Range: $72000.00 - $90000.00Salary/year, Travel Percentage: Occasional, Who Are We?

Have you ever gone into a grocery store or convenience store for things like milk, bagged salads, or frozen pizza? The coolers and freezers you find those and other food products in are what we do!! Zero Zone is a manufacturer of reach-in and open refrigerated and frozen food display cases as well as the refrigeration systems that work behind the scenes to cool the cases, keeping the food fresh! We also make powerful industrial refrigeration systems for food warehousing, pharmaceuticals, and even ice rinks!

Our company is structured across 2 divisions – the Display Case Division, located in North Prairie, WI, Waukesha, WI, and Mukwonago, WI and the Refrigeration Systems Division, located in Ramsey, MN and Dyersville, IA.

What Are We Like?

At Zero Zone, you will be a valued member of the Zero Zone team, able to take ownership of your own career path. We believe in hard work, teamwork, collaboration, and respect, and we have grown through dedication to our Purpose: “Preserving customer valuables through refrigeration.” For over 60 years, we have been a leader in refrigeration, and our people are well known for exceptional customer service. We also believe we are the COOLEST coworkers (pun intended)! This is an opportunity for you to make a difference in the refrigeration industry with one of the top leading manufacturers in the country! Come grow with us!!

What Can We Offer You?

Vacation and Personal Hours (after only 30 days!)

Competitive Wages

Comprehensive Benefits Package (medical, dental, vision, life insurance, STD, LTD, AD&D, HSA/FSA, EAP)

401k and Profit Sharing

10 Paid Holidays

Flexible Schedules

Casual Dress Code

Wellness Programs and Incentives

Steel Toe Reimbursement

Employee Engagement Programs

One-time Home Computer Reimbursement

And more!

Job Sumamry

Under the direction of the Quality Manager, the Quality Engineer will partner with Manufacturing Engineering, Product Engineering, Supply Chain and Production departments to drive continuous improvement of External and Internal Quality at Zero-Zone. The Quality Engineer is responsible for ensuring Zero Zone meets the needs of its customers by:

Qualification, monitoring and control of external suppliers
Driving a quality assurance mindset through quality at the source methodology
Supporting process focused quality
Developing, monitoring, and improving quality metrics for all internal and external suppliers and processes
Participates in and/or leads Corrective Action Preventative Actions (CAPA’s) utilizing scientific thinking to implement countermeasures to drive quality improvements

Key Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Organize, analyze, and present quality data leading to understanding of quality failures and opportunities
Lead the internal CAPA process including Root Cause Analysis for internal and external quality failures
Lead the SCAR process for supplier quality failures
Identify and complete quality improvement projects leading to measurable results
Utilize data-oriented methods to analyze supplier quality issues and drive improvements
Develop good working relationships with suppliers
Perform supplier assessments
Perform field audits of cases and collects data on case performance and aesthetics
Documents field findings including measurements, observations, and field interviews to drive quality improvements
Act as a change agent for continually improved quality
Facilitate cross-functional teams including Supply Chain, Production and Design Engineering to focus on critical issues related to (COQ) cost of quality
Understand and utilize the business ERP System (IFS)

Requirements for Effective Performance

Bachelor’s degree with three or more years of direct quality related experience

Experience with LEAN and Six Sigma

Experience with SPC

Experience acting as the primary communicator with all levels of the organization respective to production and process controls; corrective and preventive action (CAPA), customer complaints, risk management and product quality improvement
ASQ Certified Quality Engineer preferred
Domestic travel up to 50%

Skills/Abilities/Specifications

Scientific Thinking

Risk Based Thinking

PHYSICAL & BEHAVIORAL:

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions:

Regularly required to stand or walk; talk or hear; use hands to finger, handle, or feel objects, tools, or controls; and lift and/or move up to 25 pounds usually from the floor to waist level, up to 20 feet away
Frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl
Occasionally required to lift and/or move up to 75 pounds, usually from the floor to waist level, up to 20 feet away
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Requires the use of safety glasses and steel-toed safety shoes
Zero Zone expects all employees to behave and communicate in a manner which will facilitate good relations with customers, clients, co-workers, and supervisors: maintaining a positive work atmosphere

Qualifications