Executive Housekeeper - Female

The Executive Housekeeper is responsible for overseeing and managing all housekeeping operations within a prestigious private property, ensuring the highest standards of cleanliness, presentation, organization, and comfort throughout the residence.

The role requires an experienced hospitality professional with exceptional leadership, organizational, and interpersonal skills, capable of managing and developing a multicultural housekeeping team while maintaining impeccable service standards.

Key Responsibilities

• Oversee and manage all daily housekeeping operations throughout the property, including bedrooms, bathrooms, living areas and public areas.

• Establish, implement, and maintain exceptional standards of cleanliness, organization, presentation

• Ensure bedrooms and guest areas are meticulously prepared with appropriate attention to room presentation, linen care, amenities, and personalized requirements.

• Conduct regular inspections and quality audits to ensure consistent compliance with established standards.

• Identify areas for improvement and promptly address any operational or service-related concerns.

• Lead, supervise, and coordinate the housekeeping team ensuring efficient daily operations and consistent service delivery.

• Prepare staff rosters, allocate responsibilities and establish daily priorities in accordance with schedules and operational requirements.

• Provide ongoing training, coaching, and guidance to maintain high levels of professionalism, performance, and service excellence.

• Foster a disciplined, collaborative, and service-oriented working environment while promoting accountability and teamwork.

• Monitor staff performance and ensure all team members consistently adhere to household protocols and service expectations.

• Oversee the procurement, management, and control of housekeeping supplies, luxury linens, uniforms, cleaning products, and equipment.

• Maintain accurate inventory records and ensure appropriate stock levels at all times.

• Ensure all equipment and cleaning materials are properly maintained, safely stored, and used in accordance with manufacturer guidelines.

• Supervise all laundry and garment care operations, ensuring the appropriate handling, cleaning, pressing, storage, and presentation of household linens and personal garments.

• Ensure delicate fabrics, luxury garments, couture pieces, and specialty materials receive appropriate care and handling.

• Coordinate specialist laundry, dry-cleaning, and garment-care services in accordance with the Client's preferences.

• Liaise with external contractors and specialist service providers to ensure the timely delivery of required services.

• Monitor the condition and presentation of furnishings, fixtures, fittings, surfaces, and household finishes.

• Maintain safe working practices in the handling, storage, and use of cleaning chemicals, products, and equipment.

• Maintain accurate housekeeping schedules, duty rosters, checklists, inventory records, and operational documentation.

• Maintain the highest levels of discretion, confidentiality, and professional conduct when handling the Client's personal belongings, private spaces, and personal information.

• Demonstrate flexibility to accommodate changing household schedules and operational priorities.

• Be available to work varied hours, including evenings, weekends, public holidays, and additional hours when required by the needs of the client

Qualifications & Competencies

• Bachelor's degree in Hospitality Management, Business Management, or an equivalent combination of education and relevant professional experience.

• Formal training or certification in hospitality management, Butler services, or estate management is highly desirable.

• Minimum of 10 years of experience as an Executive Housekeeper within luxury hotels, ultra-luxury hospitality establishments, private residences, exclusive households, yachts, or estate management environments.

• Deep understanding of Middle Eastern culture, traditions, customs, and hospitality values.

• Ability to deliver culturally sensitive, personalized, and discreet services while respecting the preferences and lifestyle of high-profile residents and guests.

• Extensive knowledge of specialty materials, couture garments, luxury accessories, rare textiles, delicate fabrics, and high-end interior finishes.

• Expertise in wardrobe management, including garment care, organization, unpacking protocols, and personalized wardrobe presentation.

• Ability to maintain a discreet, professional, and high-performance working environment.

• Strong understanding of luxury presentation standards, refined interiors, ambiance, and personalized service expectations and exceptional eye of detail.

• Fluency in English, both written and spoken.

• Excellent interpersonal, communication, and cross-cultural relationship-building skills