Field Service Technician, USA

Location
Cleveland
Workplace
Remote ok
Employment
Full-time

About this role

Where you will be

East Coast or Great Lakes preferred (near our existing boats). Home-based, with travel across the US.

Who you will report to General Manager USA, with technical direction from our service lead in Sweden

When you will start by 1 March 2027

What you will do

  • Commission new boats at dealers and owners, and sign off before handover

  • Diagnose and repair high-voltage, propulsion, charging and software issues on site

  • Train dealer and marina technicians, and certify them as X Shore service partners

  • Run warranty cases from first report to closed, with parts ordered from Sweden

  • Keep a service log per boat and report open issues weekly

What we look for

  • 5+ years as a marine or EV technician; high-voltage certification or willing to get it in your first 90 days

  • Comfortable with diagnostics software, CAN bus and battery systems

  • Calm with an owner on a dock who wants an answer now

  • Able to travel 50% and to teach others what you know

  • Authorized to work in the US and holding a valid driver's licence

What we offer

Salary plus a bonus tied to warranty turnaround and partner certifications. Travel, tools and training paid. Direct line to the engineers who built the boat.

About X Shore

X Shore builds electric boats in Nyköping, Sweden. Our boats are in daily use with owners, rental fleets and hotel partners across Europe, the US and the Middle East. We are a small company growing its dealer network in 2027.

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Benefits

  • Bonus
  • Travel expenses paid
  • Tools provided
  • Training provided