Automotive Detail Shop Supervisor / Lead Detailer
About this role
Job DetailsJob Location: Madison, WI 53713Position Type: Full TimeSalary Range: $22.00 - $22.00 HourlyXcite Automotive is seeking an Automotive Detail Shop Supervisor/Lead Detailer for our new partner dealers in Madison, Wisconsin!
Store Launches July 27th, 2026!
Job Description : This is a hands-on leadership role for someone who knows automotive detailing, understands dealership workflow, and can keep a small team moving with quality, urgency, and accountability. The right candidate will help set the standard for the new location by leading daily production, coaching detailers, maintaining dealership-ready vehicle quality, and stepping in to detail vehicles when needed.
This role reports directly to the District Manager and will support detailers and car wash attendants on behalf of Xcite Automotive.
Key Responsibilities
Lead daily detail shop workflow, production priorities, and vehicle turnaround.
Supervise, coach, and support detailers and car wash attendants.
Perform hands-on interior and exterior automotive detailing as needed.
Ensure completed vehicles meet dealership-ready quality standards.
Assign work, monitor progress, and help keep the shop organized and productive.
Train team members on detailing processes, quality expectations, and safe work practices.
Maintain detailing supplies, chemicals, tools, and equipment.
Communicate with dealership contacts, the District Manager, and internal teams to support daily goals.
Identify and resolve workflow, quality, staffing, or production issues before they slow down operations.
QualificationsMinimum Qualifications / Must-Haves
2+ years of professional automotive detailing experience, including interior and exterior detailing.
Prior hands-on leadership experience in a detail shop, car wash, dealership, reconditioning center, fleet operation, body shop, or automotive service environment.
Ability to lead by example while still performing hands-on detailing work.
Strong knowledge of detailing products, chemicals, tools, equipment, and safety practices.
Experience working in a fast-paced, production-driven automotive environment.
Strong attention to detail, quality control, and vehicle presentation.
Ability to manage workflow, prioritize vehicles, and keep production moving.
Strong communication, organization, reliability, and follow-through.
Weekend availability is required. Candidates must be available to work Saturdays and/or Sundays as part of the regular schedule.
Must be legally authorized to work in the United States.
Preferred Qualifications / Nice-to-Haves
Experience as a Detail Shop Manager, Detail Supervisor, Assistant Manager, Lead Detailer, Car Wash Lead, Recon Lead, or Shop Lead.
Experience supporting a new shop launch, new team setup, or dealership account startup.
Experience training or mentoring detailers, car wash attendants, porters, or recon team members.
Experience with buffing, polishing, waxing, shampooing, extraction, clay bar, final inspections, and basic paint correction.
Strong understanding of dealership vehicle flow, lot readiness, production deadlines, and quality expectations.
Proven ability to reduce rework, improve efficiency, and maintain consistent vehicle turnaround.
Compensation & Benefits
Competitive pay structure (hourly or salary, based on experience).
Health, dental, and vision insurance.
Paid time off and holidays.
Career growth opportunities within the company.
Apply today to start your career in Xcite Automotive! #INDAUTO1
Company Description: Xcite Automotive is a fast-growing automotive service and a software-based company that helps dealers get vehicles frontline-ready quickly and efficiently. Since 2007, Xcite Automotive has been on a mission to make the automotive industry faster, more innovative, and more profitable. Over 1,300 automobile dealers nationwide rely on Xcite’s team of 1000+ employees to provide on-site vehicle marketing and reconditioning solutions.
Additional Information: Xcite Automotive provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or orientation. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
Company at a glance
Dealer Inventory Solutions
Leverage advanced AI to optimize inventory, streamline operations, and generate high-quality content. We empower dealerships by providing comprehensive solutions that enhance efficiency, optimize operations, and drive sales. Our best-in-class solutions are designed to elevate performance and reduce costs, turn over inventory faster, and attract more buyers.
Photography
Our inventory photography services assist dealers and our national team in preparing vehicles for the frontline more efficiently than other services or platforms available. By leveraging our team, software, expertise, and communication tools, you can unleash the revenue and profit potential that is currently untapped.
Technology
Our inventory workflow platform, Frontline, offers dealers real-time updates, statuses, and direct communication with their Inventory Workflow Specialist. With Frontline, dealers can stay focused on their vehicles and the necessary steps to get them ready for the frontline.
Reconditioning
Leverage our advanced technology, data-driven approach, and dedicated team to streamline the vehicle detailing and reconditioning process. Simplify your operations by centralizing your on-the-lot vendors. Trust us to prepare, detail, and photograph your inventory right on your lot.
Top Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Holidays
- Career Growth Opportunities
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