About this role
Benefits:
- Health insurance
- Paid time off
- 401(k) matching
Window World – Toledo, OH
Ready for a fast-paced, rewarding role with a great team, amazing perks, and a company that treats you like family?
If you are a high-energy customer service pro who loves solving puzzles, keeping things organized, and making sure a plan comes together, it’s time to look at Window World of Toledo. As part of the Moran family’s network of locations, we offer a stable, supportive family culture where you aren't just a number—you are the vital heartbeat of our daily operations.
Please note: This is an active, collaborative in-office position (not remote) located at our Toledo office.
The Perks & Benefits:
- Bonuses & Fun: We reward hard work with performance and attendance-based incentives, quarterly team-building events, and epic annual company picnics with our sister locations.
- Collaboration Over Chaos: Weekly team meetings where your voice matters, your ideas are heard, and we build solutions together.
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Full Benefits Package:
- 401(k) Retirement Plan.
- Major Medical, Dental, and Vision Insurance.
- Paid Time Off (PTO) and Paid Holidays.
- Generous Employee Discounts.
Key Responsibilities:
- The Logistics: Coordinate and manage installation team schedules, mapping out efficient routes to maximize daily productivity while keeping travel distances smart.
- The Communication: Act as the main line of communication between our homeowners and our installation crews. You'll handle scheduling, updates, and customer check-ins via phone and email.
- The Details: Order, confirm, and track purchase orders. You will also manage "loading lists" to ensure the crew has every window, door, and accessory they need before they leave the warehouse.
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The Data: Keep our CRM database clean, accurate, and up-to-date with seamless data entry and record maintenance.
What We’re Looking For:
- Customer Service Pros: Previous customer service experience is required. You have a friendly, positive attitude and can handle a busy phone line with a smile.
- Logistics & Detail Minded: Strong attention to detail. You're the kind of person who catches the small things before they become big problems.
- Fast Learners: Ability to learn systems quickly and adapt to a fast-paced, moving environment. Data entry experience is a major plus.
- Team Players: Reliable, punctual, and ready to collaborate closely with our office staff and field crews every day.
Join the Family Business.
If you have a strong work ethic and want to grow with a reputable company that treats you right, we want to hear from you.
Apply today to start the conversation.
#WindowWorldHP
#WindowWorldHP
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