About this role
Mission
Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.
Role
You get new services and industrial customers live and successful on Whop: owners and ops leads who run field service, trades, and similar ops. You run onboarding, get them using the product, and set them up to grow.
This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop.
What You’ll Do
Onboard new services customers and get them live fast
Move their payments and billing onto Whop
Roll out to additional locations for multi-site operators
Spot accounts at risk early and fix the problem yourself
Hand healthy, growing accounts to the account team
What We’re Looking For
Operator background in services, field service, or industrial businesses
Top performing CSM or onboarding lead in field service, industrial, or payments software
Experience with owner-operated and family businesses
Comfortable talking to an owner without a script
Compensation / perks
Compensation range: $200,000 to $250,000
Best in class base + OTE with competitive equity
Location: In-person NYC / Brooklyn, 5 days in office
Equinox membership
Lunch & dinner M–F
Rent stipend within 0.5 mile of the office
Citi Bike
Ubers home after 10pm
Unlimited PTO + health / vision / dental
Latest MacBook Pro
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Read the Customer Success Manager, Services (US) listing at whop (https://www.getclera.com/jobs/whop-com/customer-success-manager-services-us-t720i0ibbma1) and tell me whether it fits my profile. Save it for me if it does.
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