About this role
We are looking for a dependable and customer-focused Front of House Team Member to join our retail team. This role is responsible for creating a welcoming environment for customers, assisting with purchases, maintaining store appearance, and ensuring a positive shopping experience from the moment guests walk in the door.
Key Responsibilities:
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Greet customers promptly and provide friendly, professional service
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Process transactions accurately using the point-of-sale system
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Maintain a clean, organized, and well-stocked sales floor
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Help keeping display bins clean and assist with restocking inventory (as needed)
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Follow company policies and procedures regarding sales, returns, and customer service
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Work collaboratively with team members to meet store goals
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Address customer concerns and escalate issues to management when necessary
Qualifications:
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Previous retail or customer service experience preferred but not required
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Strong communication and interpersonal skills
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Ability to work in a fast-paced environment
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Dependable with a strong work ethic
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Comfortable standing for extended periods.
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Flexible availability, including evenings and weekends
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