Front End Clerk

POSITION SUMMARY:   To help Wheatsville be the Friendliest Store in Town through excellent, friendly and upbeat customer service. Ensure a quick, accurate, and pleasant shopper co-op experience.  Educate non-owners about the benefits of joining Wheatsville Co-op, maintain a strong knowledge of store policies and product mix and complete all shift duties.

Front End Duties

• Operate a cash register accurately and efficiently
• Deliver exceptional customer service
• Maintain drawer variance within acceptable standards
• Bag groceries and offer carryout assistance proactively
• Maintain cleanliness of the register station, parking lot, and carts
• Accurately count cash drawer at beginning and end of shift
• Memorize PLUs for deli, bulk, and produce items
• Educate shoppers about Co-op membership benefits
• Attend staff meetings, trainings, and participate in quarterly inventory
• TABC certification required

Grocery Duties

• Assist with stocking shelves, rotating stock, and facing product
• Break down grocery pallets and stock product efficiently
• Ensure grocery aisles are clean, well-organized, and fully stocked
• Respond to customer questions about grocery items
• Monitor product freshness and report spoilage or damaged goods
• Assist with periodic grocery inventory counts
• Use downtime at Front End to support grocery team as directed

ESSENTIAL SKILLS AND EXPERIENCE:

• Be present and prepared to work at the start of scheduled shifts
• Ability to project a friendly, helpful personality to the public
• Good communication and receptive to feedback
• Accurate cash handling skills and attention to detail
• Knowledge of, or ability to quickly learn, universal produce PLUs
• TABC certification required

DESIRED SKILLS AND EXPERIENCE:

• Prior natural foods, retail, or cashier experience
• Prior customer service experience 

PHYSICAL DEMANDS:

• Required frequently: standing for long periods of time, walking, kneeling, squatting, bending, reaching, lifting up to 50 lbs. and occasional environmental exposure to extreme temperatures (coolers & freezers)
  
  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibility’s that are required of the employee for this job