About this role
SUMMARY OF RESPONSIBILITIES: Manage and collect outstanding payments from customers and monitor all past due accounts to determine the reason for non-payment. Prepare and balance daily bank deposits. Respond to credit card disputes/chargebacks and all customer credit requests from agents. In addition, must properly reconcile any discrepancies in the receivable accounts to General Ledger.
ESSENTIAL RESPONSIBILITIES:
- Resolves discrepancies (overpayments and short payments) in receivable accounts
- Follow up with customers on outstanding balances and resolving discrepancies.
- Maintaining accurate and up-to-date records of customer accounts and transactions.
- Ability to speak to and respond to customer inquiries and disputes regarding invoices and payments.
- Pulls Dun & Bradstreet reports, Secretary of State records, and any other available financials for credit analysis and approval
- Prepares daily bank deposits.
REQUIRED EXPERIENCE: Understanding basic accounting principles with a working knowledge of accounts receivable procedures and good math aptitude. Strong background with use of Microsoft Excel, Word, and OneDrive/SharePoint. Ability to manage large volumes of paperwork in an orderly fashion.
REQUIRED EDUCATION: High school education or equivalent.
SAFETY HAZARDS OF THE JOB: This position is a hybrid in-office position with minimal hazards. General in-office working conditions.
WHAT WE OFFER:
Starting the 1st of the month after hire:
- Medical (High Deductible) insurance
- Health Savings Account eligible
- FSA; FSA Dependent Care
- Dental
- Vision
- Life (Employee, Dependent, additional Voluntary)
- Long-Term and Short-Term Disability
- Critical Illness
- Accident Insurance
Other benefits:
- Weekly Pay
- EAP on day 1
- 401k (starting the 1st day of the quarter following 90 days from hire) with a generous matching program
- ESOP (starting the 1st year of service, vested at 3 years)
- Paid Time Off
- Community Care Day
- Paid holidays and a floating holiday
- First shift
- Hybrid and onsite options for most positions
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