Move In Coordinator

Job DetailsJob Location: WellQuest of Elk Grove - Elk Grove, CA 95624Position Type: Full TimeSalary Range: $26.00 - $28.00 HourlyJob Shift: AMThe Move In Coordinator is responsible for assisting the Senior Living Advisor in handling all administrative tasks, including organizing events; handling all telephone, walk-in, and inbound mail inquiries; touring qualifying prospects, and assisting with resident move-ins as needed.

Responsibilities and essential job functions

Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.

Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.

Move-in/out coordination.

Serve as a liaison for residents and family members new to the community.

Assist in planning and implementing all community marketing events.

Assist in keeping community social media sites active and updated.

Assist Senior Living Advisor in maintaining accurate inventory of collateral and marketing supplies.

Coordinate smooth transitions between resident transfers from Independent Living to Assisted Living/Memory Care.

Communicate with new or current residents about move related details.

Prepare "Move-in Binder" for resident.

Conduct a primary and secondary inspection of the apartment prior to occupancy.

Give community tours as a backup to the Sales Director.

Qualify prospects, convert qualified prospects to tours and convert tours to deposits using the sales process, as needed.

Entering new inquiry information into marketing database and follow-up with all correspondence, as directed.

Able to interact and communicate effectively with employees, supervisors, physicians, health care professionals, residents, and their families.

Must be highly motivated and able to work independently
QualificationsEducation

Ability to speak and read English.

Experience

Prior office coordination experience preferred.

Mathematical Skills

Not applicable.

Reasoning Skills

Ability to follow written and oral directions.

Oral/Written Communication Skills

Ability to follow oral and written directions.

Equipment Used

Ability to use standard office equipment.

Physical Effort

Must be mobile.
Other physical requirements as specified by department/function.
Good physical health verified by a health screening, including:

A chest X-ray, or
An intradermal test result no more than 6 months prior to employment or within 7 days after employment.

Personal Characteristics

Displays sincere compassion toward older adults.
Demonstrates genuine concern for the physical and emotional needs of older people and their families.

Working Conditions

Well-lighted, air-conditioned health care environment.
Exposure to dust and air contaminants.
May be required to clean outdoor areas.
May be subject to local weather conditions.

Other

Requirements as specified by Title 22.
Must pass a criminal record clearance prior to beginning work in the community.
Must have a valid First Aid card.