Luxury Travel Consultant – Destination Weddings & Celebrations

North Strathfield · On-site

About this role

Luxury Travel Consultant, Sydney 

Job Summary

Wedded Wonderland is seeking a Luxury Travel Consultant to deliver high-touch, concierge-level travel support for destination weddings, milestone celebrations, and their guests. This role supports complex, multi-party travel arrangements in collaboration with senior luxury travel specialists, wedding planners, venues, and global travel partners.

The position requires precision, professionalism, and availability across weekends and holidays to ensure uninterrupted support during live wedding and travel periods.




Key Responsibilities

Travel Coordination and Research

  • Support the coordination of travel itineraries for destination weddings, honeymoons, guest travel, and post-event extensions

  • Assist with accommodation, transfers, and experience arrangements aligned with wedding and celebration schedules

  • Ensure all travel components are accurate, date-aligned, and appropriate for group and event-based travel

  • Execute travel arrangements based on approved designs and plans prepared by senior luxury travel specialists




Client, Guest, and Planner Communication

  • Communicate professionally with guests, planners, and partners via WhatsApp, email, and phone

  • Deliver calm, discreet, and culturally sensitive support to international and high-expectation clients

  • Assist guests with travel-related inquiries, logistics clarifications, and itinerary updates

  • Maintain professionalism when supporting emotionally sensitive events such as weddings and celebrations




Operations and Issue Management

  • Monitor active travel bookings and guest movements during assigned shifts

  • Proactively identify potential conflicts or risks related to dates, rooming lists, arrivals, and transfers

  • Resolve standard travel issues independently and escalate complex matters to senior specialists when required

  • Maintain high responsiveness and accountability during weekend and holiday operations




Administrative and CRM Support

  • Accurately log bookings, guest details, notes, and communications in internal CRM systems

  • Maintain organized, client-ready documentation including itineraries and confirmations

  • Coordinate internally on billing support, confirmations, and operational follow-ups

  • Ensure all records remain complete and current throughout the wedding or celebration lifecycle




Supplier and Partner Coordination

  • Coordinate with hotels, transfer providers, and local service partners to support approved travel plans

  • Represent Wedded Wonderland professionally in all supplier interactions

  • Support relationship continuity between planners, venues, and travel fulfillment partners

  • Maintain awareness of key destination wedding and luxury travel locations globally





Requirements

Job Requirements

  • Minimum 5 years’ experience in luxury travel, travel coordination, concierge services, hospitality operations, or related roles

  • Proven experience supporting complex itineraries and group travel

  • Strong written and verbal English communication skills

  • Comfortable managing communication across WhatsApp, email, and phone

  • High attention to detail when preparing guest-facing itineraries and documentation

  • Ability to work independently and manage multiple priorities

  • Availability to support weekend and holiday operations as required

  • Experience supporting premium or high-expectation clients



Nice to Have
  • Exposure to destination weddings, events, or luxury travel environments

  • Experience working with international clients and distributed teams

  • Familiarity with CRM systems or travel coordination platforms

  • Background in hospitality, concierge services, or executive support


This role focuses on execution excellence, experience protection, and operational precision within a luxury weddings and celebrations ecosystem.



Requirements

Application Process

Apply through the job board and also email [email protected] with the subject: “Travel Consultant | Your Name”

Please include:

  1. Three examples of high-value client experiences, luxury accounts, or premium brand events you have managed, including:

    • - The client brief or project objective
      - Your strategic approach and personalized client service decisions
      - The results, sales performance, or client retention outcomes
  2. Your LinkedIn profile and any relevant portfolio, lookbook, or professional links.

  3. Complete a one-way interview via this link that is also sent to your email: https://welcome.thisiswondergroup.com/public-application/696dc71ae96715e04a2926ad

Shortlisted candidates will complete a paid trial session based on a real Wedded Wonderland client consultation or service brief.


Final decisions are typically made within 48 hours after the trial session.


We hire based on exceptional taste, client relationship management, and commercial judgment rather than years of experience alone. 



Company at a glance

At Wedded Wonderland, we are redefining the luxury wedding industry by bridging the gap between businesses, couples, and world-class wedding experiences.

As a global authority in weddings, we curate, connect, and create opportunities that drive engagement, elevate brands, and deliver high-value results. From exclusive industry networks to high-net-worth concierge services, we provide unparalleled access to the best in the business. Our platform spans luxury, cultural, and destination weddings, offering a comprehensive ecosystem for couples and wedding professionals alike.

Through strategic partnerships, innovative digital media, and impactful events, we influence global wedding trends and create meaningful connections that lead to real commercial success.

Our Wedded Network membership continues to expand, providing businesses with premium exposure, valuable collaborations, and cutting-edge insights. Meanwhile, our concierge team offers bespoke wedding planning solutions, ensuring couples have access to exclusive venues, world-class vendors, and seamless luxury experiences. From launching destination wedding campaigns to hosting sold-out activations, our ability to drive demand and engagement sets us apart.

Behind Wedded Wonderland is a diverse, world-class team with expertise across marketing, AI, sales, and operations, working collaboratively to push industry boundaries. Recognized for thought leadership, community-building, and philanthropy, we continue to educate, inspire, and innovate through keynote speaking, media partnerships, and digital content. As we grow towards becoming a $1 billion wedding platform, our mission remains the same: to transform how the world experiences weddings, providing a one-stop luxury destination for couples, businesses, and industry leaders.

Founded2013
Team Size11-50 employees
WorkspaceOn-site
IndustryInternet Marketplace Platforms
Location
Sydney, New South Wales, Australia

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